Hotel Management

MARCH 4, 2025

From F&B and wellness to unique experiences and retail, discover four key strategies to maximise earnings beyond room sales. For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Boost hotel profitability in 2025 by tapping into ancillary revenue streams.

Ancillary Revenue

Hotel Management

MARCH 11, 2025

Anantara Lawana Koh Samui Resort Notable spikes in booking conversion were recorded on February 17 and February 24 corresponding with the airing of the shows first two episodes, Thompson revealed, with room night booking production for the retail segment growing 53% and over 180% in those two weeks respectively, compared to the previous year.

Resorts

Hotel Management

MAY 13, 2025

Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency. Operational integration, service consistency, and differentiated brand experiences are critical to success.

Consumer

Hospitality Tech

JULY 9, 2025

Tailored for boutique hotels, luxury resorts, and short-term rentals, Journey provides independent operators with the tools to compete on loyalty and guest experience without sacrificing control or character. This infrastructure enables real-time personalization and automates key touchpoints throughout the guest journey.

Operations

Hotel Management

NOVEMBER 19, 2024

The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand.

Scale

Hotel Management

FEBRUARY 25, 2025

Integration of Advanced Technology: The adoption of smart technologies is enhancing operational efficiency and guest satisfaction. We have deep expertise in F&B operations and last year saw significant increase in our F&B sales. We have always put sustainability as a key consideration in our operations and investment decisions.

Events

Hotel Speak

DECEMBER 18, 2024

Some hotels have said this has negatively impacted them, and Google has stated that hotel operators, airlines, and small retailers have reported that FBL clicks are down as much as 30% since implementing the compliance changes.

Cost Per Click

Social Hospitality

JANUARY 23, 2025

Its important in multiple sectors, including finance, retail, and education. Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. AI isnt just for the tech industry.

Scale

eHotelier

JULY 13, 2025

Digital Key is a win-win because it’ s as much about operational efficiency as it is about improving guest satisfaction.” The Salto Space integration is already live at YUST, a Belgian hospitality brand that combines short and long stays in a unique hybrid model. Improved security : n o more lost keys.

Upsell

SiteMinder

JANUARY 14, 2025

Advancements in modern retailing and New Distribution Capability (NDC) solutions NDC is a technology standard that modernises how travel products and services are distributed and purchased. As a leading GDS vendor, Travelport operates a large online network by which hotels can be found and booked by global travel agencies.

Global Distribution System

Lodging

APRIL 14, 2025

Peachtree will operate the hotel for TEKMAK Development (TEKMAK), a full-service hospitality development company. Ongoing new construction, expanding retail centers, and industrial parks continue to position Forney as an appealing destination for business and leisure travelers.

Real Estate

Cloudbeds

JANUARY 22, 2025

EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring/Rent) is a profit metric that excludes costs not directly related to operational performance. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.

Revenue

STAAH

JULY 2, 2025

Your operations just got first-class service. A strikethrough is shown on the retail (undiscounted) price. Enable the permission: Strike Through Retail Rate. Since 1992, they’ve empowered tour operators and agencies with seamless ground handling, excursions, and MICE solutions. Ready to check in on what’s new?

Retail

SiteMinder

AUGUST 5, 2025

Several moving parts push your Revenue per Available Customer up or drag it down, including room mix, pricing, ancillary spend, guest stay length, marketing and distribution mix, and operational execution success. Food and beverage, spa, parking and retail outlets can more than double guest value when promoted at the right moments.

Upsell

Amadeus Hospitality

JUNE 23, 2025

It all starts with data – The secret to driving profitable demand and decisions As retailers worldwide use data to understand customers with pinpoint accuracy, the travel industry travel should be no different. Modern retailing meets hotels – How we are delivering differentiation and loyalty But it is not just about adding new services.

Services

Hotel Management

MAY 29, 2025

Kalan opened with a compelling call for the industry to embrace a retail mindset. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said.

Revenue Management

Hotel Management

JUNE 24, 2025

With deep experience across hotel operations, openings and food and beverage, he brings fresh perspective and momentum to QT Newcastle. “Luke’s drive, creativity and people-first leadership style make him a natural fit for QT,” said QT Hotels and Resorts General Manager, David Sude.

General Manager

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations

Hotel Business

JUNE 16, 2025

The properties are known for their French chateau-inspired architecture, full-service spas, fine dining and curated retail. “We Dal Pos, Jonathan Dal Pos and Director of Spa Operations Catherine Sinclair—Mirbeau has grown into a multi-generational family business.

Real Estate

Hotel Management

JUNE 10, 2025

The existing Event Cinemas complex currently operates 16 screens across the 525 and 505 George Street properties – five at 525 and 11 at 505 George Street. The full complex will remain operational until the 525 George Street redevelopment commences, after which the eleven screens at 505 Geroge Street will continue to operate.

Market

Hospitality Tech

JUNE 5, 2025

AI will make hotel operations more efficient by removing the friction of traditional workflows. These issues are not just operational annoyances; they have measurable business impact. Looking beyond revenue, van Dyl sees this as the first step in RoomRaccoons broader AI journey. “Revenue management is just the beginning.

Consumer

Hotel Business

FEBRUARY 6, 2025

The report found that property-level costs overall rose faster than revenue and that specific expenses associated with operations and maintenance, sales and marketing and IT each rose nearly 5% in 2024, further intensifying a challenging hotel operations environment. Hotels are also expected to generate a record of $30.14

Revenue

Hotel Business

APRIL 28, 2025

The SaaS-based platform serves as an integrated system of record for reservation and guest information, enabling hoteliers to operate with greater accuracy and efficiency, according to the companies. In the 20 years since, the company has continued to evolve the platform and invest in capabilities and solutions, such as Retail Studio.

Business

Hotel Business

JUNE 9, 2025

“If you can buy things between seven- and eight-cap and create operating leverage, you can turn that into a ten. It’s an operating model that’s very different. Bluhm highlighted the momentum behind the trend: “Every major operator has jumped into this space in the past two years in a meaningful way,” he said.

Average Length of Stay

SiteMinder

DECEMBER 17, 2024

With connections to 400+ airlines and 50+ rail, cruise and ferry operators, Amadeus is a gateway to new revenue opportunities. For hotels, its a chance to have their inventory advertised to thousands of travel providers such as traditional travel agents, tour operators, or package sellers. What is Amadeus GDS used for?

Global Distribution System

Hotel Business

JULY 21, 2025

The investment included both physical redevelopment and operational realignment to raise the asset’s value and performance, according to the company. Ensemble acquired the property in May 2023 in partnership with the Jackson family.

Resorts

Hospitality Tech

JUNE 18, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form Agentic AI is the No. 1 Technology Trend for 2025: What Does It Mean for Hospitality Businesses?

Business

Hotel Designs

DECEMBER 6, 2024

Since joining Keppie, she has gained experience delivering medium-sized projects across the hospitality and retail sectors. He has spearheaded several landmark developments, including ONE Bishopsgate Plaza in the City of London, a mixed-use project that combines residential and retail spaces with the Pan Pacific Hotel.

Scale

Hotel Business

APRIL 15, 2025

In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation. One of the most exciting aspects of Kitchenless is its scalability.

Dining

Hospitality Tech

JUNE 30, 2025

By embedding this capability directly into the Visual Matrix PMS, hotel teams can now operate smarter, faster, and with the confidence that every interaction meets today’s demand for immediacy and personalization. Operators cant afford to spend weeks getting teams up to speed on new rollouts," said James Walker, CEO of Lunchbox.

Scale

Hotelier Magazine

APRIL 15, 2025

Hotel Crunch Threatens Growth Vancouver hotels are operating at near full capacity, with 80 per cent average annual occupancy and up to 95 per cent during peak seasons well above rates in peer cities. The lack of new capacity makes it increasingly difficult to attract major conferences and marquee events and meet visitor demand.

Real Estate

Hotel Business

FEBRUARY 26, 2025

In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation. One of the most exciting aspects of Kitchenless is its scalability.

Dining

Hotel Management

JUNE 26, 2025

Tourism in Fiji remains a vital contributor to our economic growth – contributing 40% of the nation’s economy and having strong flow on effects into many sectors such as agriculture, retail and logistics. Tourism Fiji continues to invest and work co-operatively with our partners in these markets to bring tourists to Fiji.

Tourism

Travel Media Group

APRIL 16, 2025

I mean, the last three years of operating performance have been incredible. So the market has been performing well on an operating level, but with the increase of interest rates, and because of that operating performance, sellers have been less inclined to sell. This year specifically, it’s really interesting.

Events

Hospitality Tech

JUNE 3, 2025

FreedomPays solution ensuring payment acceptance is consistently available and operational, a critical factor for success in the fast-paced quick service restaurant (QSR) industry. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.

Operations

Hospitality Tech

JULY 9, 2025

This gives operators a reliable, hands-off way to protect their properties without slowing down operations. Using its dynamic API integration, which facilitates accessibility to global markets, TH ensures real-time updates, seamless operations and scalable growth. For more information, visit www.hospitable.com.

Hospitality

Hotel Business

JULY 22, 2025

Owned by Thrash Group and operated by Tandem Hospitality Group , the boutique property features 122 guestrooms. The pet-friendly hotel features an onsite restaurant and bar, a local retail storefront selling ATL-themed gear and souvenirs, a fitness center and more than 2,500 sq.

Retail