Hotel Management

MARCH 12, 2024

TFE Hotels announces raft of GM appointments TFE Hotels has made several key General Manager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the General Manager of Vibe Hotel Sydney Darling Harbour.

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eHotelier

APRIL 20, 2023

The Kimpton Brice - the charming boutique hotel capturing the heartbeat of Savannah’s historic landmark district - proudly announces Jason Gifford as General Manager.

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Lodging

FEBRUARY 1, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.

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Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. He brings nearly two decades of hospitality experience, including expertise in identifying and capitalising on opportunities to build revenue.

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Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

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Little Hotelier

FEBRUARY 11, 2024

Inspired by Japanese architecture and Indonesian culture, the gorgeous villa is expertly run by General Manager Wan Fikrie. Guest experience and a holistic management approach To ensure guest experience is memorable, Limasan Villa combines personalised service, superior cleanliness, exceptional dining, and locally-inspired activities.

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Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. My job will be to take a guest approach, people approach and a business approach to make sure we have the right systems and operational processes in place.

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Demand Calendar

MARCH 19, 2024

The main argument of this blog post is simple but essential: hotels focus too much on room revenue, ignoring other valuable sources of income. Full-service hotels have various revenue-generating opportunities, such as food and beverage operations, spa services, and event hosting.

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Hotel Management

FEBRUARY 15, 2024

Russell has been appointed Area Director, Sales and Distribution, while Siebert takes on the role of Senior Area Director of Operations. In this new role, she will lead Marriott International’s cluster and hotel sales teams, spearhead sales strategies and cultivate relationships with key partners to maximise revenue.

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SiteMinder

APRIL 1, 2024

Challenges before SiteMinder Before integrating SiteMinder into its operations, Wonderstone Glacier encountered difficulties in expanding its reach through online travel agencies (OTAs). ” Adopting SiteMinder’s platform Upon implementing SiteMinder, Wonderstone Glacier experienced a transformative shift in its operations. .

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Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

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Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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Hotel Management

NOVEMBER 1, 2023

As the first major accommodation operator to engage with the national accessibility body, Quest is tapping into the fastest growing travel sector in the country, with people with disability equating to AU$3.3

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Hotelier Magazine

SEPTEMBER 27, 2023

has appointed Trevor Webb as director of Operations. He has been an integral part of the team since 2017, most recently serving as the general manager of Bighorn Meadows Resort, a prestigious high-end condo resort in Radium Hot Springs, B.C. Prior to that, Webb was director of Operations at Chiro Foods Ltd.

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Demand Calendar

DECEMBER 7, 2023

The shift to guest-centric revenue management presents challenges and opportunities, particularly for revenue managers who have long operated within the frameworks of traditional methodologies. It's about evolving from a numbers-focused viewpoint to one that deeply empathizes with and anticipates guest needs.

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Hotel Management

JANUARY 8, 2024

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. Neerav Gorasia has been promoted to Director Hotel Performance for Pro-invest Hotels.

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Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

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Demand Calendar

AUGUST 24, 2023

The next problem to solve, decades later, when the hotel industry started to grow, was to manage reservations. In the 1960s, it was possible to create the first computer-based PMS to automate some of the work to increase operational efficiency. The system kept track of transactions, both reservations and financial transactions.

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Demand Calendar

JUNE 14, 2023

By harnessing the wealth of data within the system, hotels can gain unparalleled insights into guest behavior, optimize revenue streams, elevate operational efficiency, and foster exceptional guest experiences. The untapped benefits awaiting hotels that maximize the use of their PMS are transformative.

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Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

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Hotel Management

OCTOBER 26, 2023

Based out of La Vie’s Sydney Head Office, Harris will be responsible for delivering top line revenue for all Vie properties. His role will include management over everything from revenue and distribution to client and customer engagement, multi-segment contracting and negotiation, product analysis, partnerships and marketing.

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SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform.

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Demand Calendar

NOVEMBER 28, 2023

The benefits are manifold when marketing, sales, and revenue management align their strategies and objectives. A unified commercial team transcends the limitations of isolated departmental efforts. This alignment ensures a consistent message and strategy across all customer touchpoints, leading to a more cohesive brand experience.

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Hotel News Resource

MARCH 30, 2023

Steward spent two out of her three decades of hotel experience with The Ritz-Carlton, where she managed revenue management, strategic sales, and operations for several resort and city properties across the nation.

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Hotelier Magazine

APRIL 16, 2024

Both positions will report to Paul Cahill, senior vice-president, Canada Operations. “We As this region continues to grow, their leadership and expertise will be critical to increasing our presence in the market, as well as driving topline revenue and profit goals for our hotels across Canada,” says Cahill.

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Hotel Business

MAY 16, 2024

Oracle Hospitality has signed an agreement with Choice Hotels International to extend the AI-powered merchandising solution, Oracle Nor1, to Choice’s portfolio of upscale hotels to help them capitalize on incremental revenue opportunities. Individual franchisee results may vary. “At

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SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform.

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Hotel Business

SEPTEMBER 20, 2023

My Place Hotels of America recently wrapped up its 2023 Virtual General Manager Summit. The upper-midscale extended-stay hotel brand designed this two-day event to focus on its general managers’ needs and professional development, emphasizing its dedication to empowering these essential figures in hotel operations.

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Hotel Management

JUNE 29, 2023

Pro-invest adds broad range of industry talent to revenue team Donna Rodios Pro-invest Hotels has made three key appointments to its revenue team, with the addition of Donna Rodios as Head of Revenue, Kelly Brady as Portfolio Revenue Director, and Kate Heather as Portfolio Revenue Manager.

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Hotel Management

AUGUST 10, 2023

As the new operator, EVT said it will bring expertise across food and beverage, conference and events, marketing, distribution and revenue services. ” Rebecca Hamey – former General Manager of QT Bondi – has been appointed General Manager of the Tank Stream Hotel.

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Demand Calendar

SEPTEMBER 14, 2023

This blog post begins with the unique principle that "all revenue is generated locally." I will explore the pros and cons of centralization and decentralization from a management perspective and discuss how technology, especially a profit-driven hotel management platform, can serve as a linchpin in finding the optimal balance.

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Hotel Operations

JUNE 9, 2023

It’s never been a better time to be a hotel operator – if you look at the big picture. Let’s start with the big picture and then get into some of the opportunities and trends to watch for hotel operators. Even all the renovation work that we all do in all these hotels is done to support the operation.”

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Hotel Business

AUGUST 17, 2023

is consistently improving revenue for hotel partners by delivering guests an exceptional sleep experience. The post How Kingsdown increases revenue for luxury and boutique hotel partners appeared first on hotelbusiness.com.

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Hotelogix

OCTOBER 18, 2023

To maintain a competitive edge, as a hotel group owner, you must continually seek innovative ways to enhance performance and operations. One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.

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Hotel Business

APRIL 4, 2023

First Hospitality has promoted two hospitality veterans to key roles on its corporate team: John Brosnan to VP, sales and Geri Lombard to regional VP, operations. Most recently, she served as the area general manager at several of First Hospitality’s Ohio-based properties, including the Hotel LeVeque in Columbus.

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SiteMinder

OCTOBER 11, 2022

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. However, this team is tasked with overseeing all aspects of the hotel’s operations. Again, the specific job titles and the amount of personnel within the management team will vary from hotel to hotel.

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Hotel Business

JULY 11, 2023

Boise, ID-based management company Resolute Road Hospitality has expanded its leadership team with the additions of Sergio Cardenas as corporate director of sales and revenue management and Amanda Schaus as chief legal officer. Evan and Eric are both experienced operators that have proven themselves in every role they have held.

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