Demand Calendar

SEPTEMBER 23, 2024

This story follows the divergent paths of two revenue managers, Emily and Alex, whose contrasting approaches illuminate a critical lesson for today's hotel owners, CEOs, and general managers. Overwhelmed by manual processes, Emily traps herself in endless tasks that drain her energy and stifle her potential.

Revenue Management 97

Revenue Management Revenue Management General Manager 97

Demand Calendar

APRIL 19, 2023

Fast forward to today, general managers appreciate that revenue managers collect, compile, analyze, and provide information based on data. It gives the general manager a better understanding of what happened (monthly reporting) and what the future might look like (forecasting).

General Manager 97

General Manager Management Forecasting Revenue Management 97

Demand Calendar

OCTOBER 23, 2024

We explore how two general managers interact with their revenue managers and how their different approaches affect their teams and the overall performance of their hotels. Let the story begin.

Revenue Management 97

Revenue Management Revenue Management General Manager 97

Hotel Management

DECEMBER 3, 2024

Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

Branding 147

Branding Services General Manager Hotels 147

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill. “The

Revenue Management 111

Revenue Management Revenue Management Hotels 111

Demand Calendar

SEPTEMBER 16, 2024

Here is a story that gives an authentic look into the life of a revenue manager. They juggle many systems and handle intense pressure from asset managers every day. Their bosses may not always notice their hard work, but it makes a difference in every part of the business and every dollar earned.

Revenue Management 96

Revenue Management Revenue Management Business 96

Demand Calendar

AUGUST 22, 2024

To stay ahead, hotels must evolve from basic room revenue management to a more comprehensive, profit-oriented approach that encompasses all revenue streams and considers the profitability of each customer segment. This blog will outline three critical steps to achieve profit-oriented revenue management.

Revenue Management 98

Revenue Management Revenue Management Market Share 98

Demand Calendar

NOVEMBER 11, 2024

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool.

Revenue Management 98

Revenue Management Revenue Management Hotels 98

Hotel Management

NOVEMBER 21, 2024

Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. Clare Davies, Capstone Hotel Management Clare Davies was ahead of the trend.

Operations 130

Operations Management Hotels Branding 130

Hotel Business

NOVEMBER 19, 2024

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.

General Manager 111

General Manager Market Share Revenue Sales 111

Demand Calendar

SEPTEMBER 30, 2024

In this blog post, we aim to highlight the evolving role of revenue managers in an industry increasingly influenced by AI and consider how best to integrate technological advancements with human skills to drive success.

Revenue Management 98

Revenue Management Revenue Management Forecasting 98

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. As Regional Director of Sales, South and South East Asia, based out of Bangkok, Ammari will be responsible for managing all sales functions for the region.

General Manager 272

General Manager Sales Resorts Management 272

Demand Calendar

MAY 30, 2024

In this blog post, we will address four challenges in revenue management: incomplete data, the influence of cognitive biases on decision-making, the effects of knowledge and skill gaps, and the issues associated with black-box systems.

Revenue Management 96

Revenue Management Revenue Management Hotels 96

Lodging

SEPTEMBER 10, 2024

Cheney joined the company in 2007 and served as a general manager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management.

Services 162

Services Revenue Management General Manager Revenue 162

Demand Calendar

DECEMBER 7, 2023

The shift to guest-centric revenue management presents challenges and opportunities, particularly for revenue managers who have long operated within the frameworks of traditional methodologies. It's about evolving from a numbers-focused viewpoint to one that deeply empathizes with and anticipates guest needs.

Revenue Management 98

Revenue Management Revenue Management Operations 98

Demand Calendar

OCTOBER 31, 2023

Before redefining revenue management, I would like to acknowledge the expertise and dedication of revenue managers worldwide. This exploration is not a critique but an invitation to a conversation about aligning our strategies with changing customer needs and behaviors.

Revenue Management 98

Revenue Management Revenue Management General Manager 98

Hotel Management

AUGUST 7, 2023

He will work in collaboration with Howard and alongside new Group Digital Marketing Manager, Kate Tulloch. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

General Manager 237

General Manager Digital Marketing Management Marketing 237

Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

Accommodation 297

Accommodation General Manager Revenue Management Business 297

SiteMinder

JUNE 6, 2024

A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

Demand Calendar

DECEMBER 18, 2024

This year, revenue managers everywhere have determined to reclaim their status and sanity. In 2025, that's all about to change. Enough is enough!

Revenue Management 95

Revenue Management Revenue Management General Manager 95

Demand Calendar

MARCH 19, 2024

Full-service hotels have various revenue-generating opportunities, such as food and beverage operations, spa services, and event hosting. By neglecting these areas, hotels limit their potential for growth and profitability and fail to use the full scope of revenue management practices available to them.

Revenue Management 98

Revenue Management Revenue Management Events 98

Demand Calendar

JUNE 20, 2023

Hotel revenue managers call these fluctuations seasonal and day-of-the-week demand variations. So if a hotel depends on travel reasons to the destination, which is the role of marketing and revenue management? There is no reason to go to the beach and no demand for overnight accommodation.

Revenue Management 97

Revenue Management Revenue Management Market 97

Demand Calendar

JUNE 19, 2024

RevPAR and RGI are not just numbers on a spreadsheet; they play a pivotal role in determining the compensation of revenue managers, the professionals responsible for maximizing a hotel's profitability. Bonuses and incentives for revenue managers are often directly tied to achieving or exceeding RevPAR and RGI targets.

Revenue Management 98

Revenue Management Revenue Management Hotels 98

Hotel Management

APRIL 18, 2024

Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. The post Key appointments: Choice Hotels Asia-Pac, W Melbourne appeared first on Hotel Management.

General Manager 246

General Manager Sales Real Estate Hotels 246

STAAH

NOVEMBER 6, 2024

From leading revenue management at high-end hotels to transitioning into the innovative world of travel technology, Prayoga continues to push the boundaries of his career with STAAH. He appreciates the chance to continue working in the realm of revenue management and sales, but in a dynamic and progressive environment.

Revenue Management 110

Revenue Management Revenue General Manager Sales 110

Hotel Management

MAY 2, 2023

APAC Revenue Management Summit 2023 – “Unstoppable” May 23 and 24 Are you looking to take your revenue management skills to new heights? Look no further than the APAC Revenue Management Summit , the must-attend conference for hospitality and tourism operators.

Revenue 130

Revenue Revenue Management General Manager Forecasting 130

Hotel Management

APRIL 10, 2025

Delegates can expect power sessions on revenue management, the intelligent guest journey,on-property technology andOTAs, as well as a Q&A with Agilysys, Sales Engineer, Asia Pacific, Chris Ormiston, on boosting profitability and guest satisfaction.

Revenue Management 147

Revenue Management Revenue Sales General Manager 147

Demand Calendar

MARCH 11, 2025

Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and Revenue Management : Marketing : Targets and attracts the right audiences and event types. Revenue Management : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.

Revenue 69

Revenue Revenue Management Upsell Forecasting 69

Hotel Management

OCTOBER 16, 2024

The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)

General Manager 147

General Manager Events Resorts Revenue Management 147

Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Secure your spot at the APAC Revenue Management Summit now! Was industry ready?

Revenue 130

Revenue Business Revenue Management General Manager 130

Demand Calendar

SEPTEMBER 18, 2024

In this post, I explore how the General Manager, the Revenue Manager, and the often-overlooked Guest Experience Manager collectively steer a hotel toward profitability, customer satisfaction, and sustainable growth.

General Manager 98

General Manager Business Revenue Management Revenue 98

Demand Calendar

MARCH 23, 2023

The ideal solution would be to keep looking into the future to take action and adjust plans before it is too late. Monthly historical reporting can help analyze current situations, but they seldom reveal the information necessary to make relevant decisions about the future.

Revenue Management 98

Revenue Management Revenue Management Business 98

Hotel Designs

DECEMBER 6, 2024

Most recently, she served as Hotel Manager, overseeing the propertys operations, group sales, and revenue management, driving significant growth and delivering exceptional guest satisfaction. Main image credit: Fairmont Windsor Park New General Manager of Fairmont Windsor Park announced Pauline Brettell.

General Manager 52

General Manager Management Events Revenue Management 52

eHotelier

FEBRUARY 19, 2023

Aqua-Aston Hospitality’s Maui Kaanapali Villas announces the appointment of Remigio Sabado as general manager. In his new role, Sabado will manage teams from housekeeping and maintenance to revenue management, as well as foster guest relations.

General Manager 52

General Manager Management Revenue Management Revenue 52

Hotel Management

AUGUST 22, 2024

The post Last chance to enter 2024 HM Awards appeared first on Hotel Management. For all details on the nomination and judging process, to buy tickets or submit an entry, click here.

General Manager 147

General Manager Events Resorts Revenue Management 147

Hotel Management

JULY 16, 2024

The post HM Awards to honour New Zealand and South Pacific’s finest at all-new ceremony in Auckland appeared first on Hotel Management. For all details on the nomination and judging process, to buy tickets or submit an entry, click here.

General Manager 147

General Manager Events Resorts Revenue Management 147

Demand Calendar

APRIL 18, 2023

From a hotel general manager's perspective, addressing revenue leakage requires a holistic approach, with the revenue manager playing a key role in delegating tasks and monitoring progress.

Revenue 98

Revenue General Manager Revenue Management Management 98