eHotelier

JUNE 8, 2025

Markus Tauss will relocate from the Engadine to Ticino and the Hotel Eden Roc will gain a passionate hotel manager with a wealth of experience in the international hospitality industry. Markus Tauss will also become the youngest member of the Tschuggen Collection management team.

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Hotel Management

FEBRUARY 4, 2025

Bagley joins from Choice Hotels Asia-Pac, where he recently served as Franchise Development Manager, successfully expanding the brands portfolio and contributing to significant revenue growth. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.

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General Manager Tourism Hotels Events 162

Demand Calendar

NOVEMBER 13, 2024

Modern GMs shoulder a multifaceted responsibility that extends beyond traditional management. Owners and hotel management companies expect GMs to excel in three critical areas: Excellent Communication and Leadership Skills : As the hotel's ambassador, the GM must inspire and motivate a diverse team of employees to deliver exceptional service.

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General Manager Management Revenue Management Hotels 97

Hotel Management

SEPTEMBER 3, 2024

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. Joining Romandy’s team is Mark Marshall as Executive Chef.

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General Manager Resorts Dining Operations 264

Hotel Management

APRIL 29, 2025

Accommodation Australia NSW General Manager Stacey McBride said the latest research found the associations 350 members from small regional motels and serviced apartments to large local and international hotels were punching well above their economic weight. Our members generated $2.7

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Accommodation Tourism Motels General Manager 147

Demand Calendar

MARCH 16, 2023

From the general manager's perspective, sales efforts are hard to measure, and there seem to be endless discussions between sales and revenue about pricing. Many general managers must put much time and effort into directing sales and solving conflicts between marketing, sales, and revenue.

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General Manager Sales Management Revenue 98

Hotel Management

JUNE 12, 2024

She returned to Australia in late 2022 after a 7-year tenure in Macau, as the General Manager Sales and Marketing for Sheraton Grand Macao and The St. TFE Hotels’ GM appointments TFE Hotels has announced several key Hotel General Manager appointments across their Adina, Vibe and Travelodge network in Australia and New Zealand.

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General Manager Hotels Management Sales 264

Demand Calendar

APRIL 19, 2023

Fast forward to today, general managers appreciate that revenue managers collect, compile, analyze, and provide information based on data. It gives the general manager a better understanding of what happened (monthly reporting) and what the future might look like (forecasting).

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Hotel Management

FEBRUARY 20, 2024

The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new General Manager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We

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General Manager Resorts Sales Operations 290

Hotel Management

NOVEMBER 27, 2024

“What’s also been fantastic is the support of our major partners who have once again made this event happen, including our presentation partner Sealy; our co-hosts the Blue Mountains International Hotel Management School powered by Torrents University Australia, Australia’s leading industry super fund, Hostplus, and for the first time fbm.

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Hotel Management

MAY 29, 2025

Regional and rural locations collectively represent 60% of Quests national revenue, and this collaboration ensures that regional communities are not only supported through quality accommodation but also given a stronger presence in the national media landscape.

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Accommodation General Manager Management Revenue 130

Hotel Management

JULY 9, 2024

Leading a team of more than 200 staff is General Manager, David Alexander. It’s such a privilege and honour to be the General Manager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.

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General Manager Management Resorts Branding 263

Hotel Business

NOVEMBER 19, 2024

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.

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General Manager Market Share Revenue Sales 111

Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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General Manager Management Resorts Business 264

Demand Calendar

SEPTEMBER 23, 2024

This story follows the divergent paths of two revenue managers, Emily and Alex, whose contrasting approaches illuminate a critical lesson for today's hotel owners, CEOs, and general managers. Overwhelmed by manual processes, Emily traps herself in endless tasks that drain her energy and stifle her potential.

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Revenue Management Revenue Management General Manager 97

Hotel Management

DECEMBER 3, 2024

Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

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Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

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General Manager Resorts Operations Sales 277

Hotel News Resource

MAY 8, 2025

Article - Brett Krafft Named General Manager for the Hotel Crescent Court in Dallas, TX - Most recently, he served as Area General Manager for The Statler and Hilton Dallas Lincoln Centre, overseeing a combined $46M+ in annual revenue.

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General Manager Management Revenue Hotels 40

Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

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General Manager Sales Accommodation Management 264

Demand Calendar

OCTOBER 23, 2024

We explore how two general managers interact with their revenue managers and how their different approaches affect their teams and the overall performance of their hotels. Let the story begin.

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Revenue Management Revenue Management General Manager 97

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. As Regional Director of Sales, South and South East Asia, based out of Bangkok, Ammari will be responsible for managing all sales functions for the region.

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General Manager Sales Resorts Management 272

Demand Calendar

MARCH 11, 2025

By shifting the focus from purely "renting out meeting rooms" to attracting the maximum number of delegates and maximizing the spend per delegate , hotels gain a deeper understanding of their true revenue-generating potential. Revenue Management : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.

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Revenue Revenue Management Upsell Forecasting 69

Hotel Management

NOVEMBER 21, 2024

Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. Clare Davies, Capstone Hotel Management Clare Davies was ahead of the trend.

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Operations Management Hotels Branding 130

SiteMinder

JUNE 18, 2025

To learn more about how the hotel has evolved and embraced technology, we spoke with Margarita Pérez , General Manager at Casa Salles. Connectivity and operational challenges required a smart solution Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges.

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Revenue Overbooking Consumer Operations 52

Hotel Management

MAY 2, 2023

APAC Revenue Management Summit 2023 – “Unstoppable” May 23 and 24 Are you looking to take your revenue management skills to new heights? Look no further than the APAC Revenue Management Summit , the must-attend conference for hospitality and tourism operators.

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Revenue Revenue Management General Manager Forecasting 130

Hotel Management

AUGUST 7, 2023

He will work in collaboration with Howard and alongside new Group Digital Marketing Manager, Kate Tulloch. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

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General Manager Digital Marketing Management Market 237

Demand Calendar

NOVEMBER 11, 2024

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool.

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Revenue Management Revenue Management Hotels 98

Demand Calendar

APRIL 18, 2023

From a hotel general manager's perspective, addressing revenue leakage requires a holistic approach, with the revenue manager playing a key role in delegating tasks and monitoring progress.

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Revenue General Manager Revenue Management Management 98

Hotel Management

AUGUST 1, 2024

Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new General Manager. Prior to joining InterContinental Melbourne The Rialto, Marshall served as General Manager at The Langham, Melbourne. “I

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General Manager Resorts Hotels Management 147

Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. Williams has previously worked as a sales and marketing manager at Cairns Hilton and Doubletree Cairns and with Accor representing the Pullman International Cairns and Novotel Cairns Oasis.

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General Manager Hotels Sales Branding 264

Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

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Accommodation General Manager Revenue Management Business 297

Hotel Management

NOVEMBER 1, 2023

billion (17%) of Australia’s total tourism revenue, according to research published by Accessible Accommodation and Spinal Cord Injury Australia (SCIA). Quest’s General Manager of Brand and ESG, Anthea Dimitrakopoulos, said overwhelming demand for accessible accommodation prompted Quest to take action to better serve this community. “In

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Services Travel Accommodation General Manager 264

Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Secure your spot at the APAC Revenue Management Summit now! Was industry ready?

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Revenue Business Revenue Management General Manager 130

Demand Calendar

SEPTEMBER 16, 2024

Here is a story that gives an authentic look into the life of a revenue manager. They juggle many systems and handle intense pressure from asset managers every day. Their bosses may not always notice their hard work, but it makes a difference in every part of the business and every dollar earned.

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Revenue Management Revenue Management Business 96

Lodging

SEPTEMBER 10, 2024

Cheney joined the company in 2007 and served as a general manager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management.

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Services Revenue Management General Manager Revenue 162

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill.

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Revenue Management Revenue Management Hotels 111

Hotel Management

MAY 8, 2024

“These funding cuts are significant and come at a time when inbound international travel into Victoria has plateaued at around 70% of pre-pandemic levels,” said Accommodation Australia (Victoria) General Manager, Dougal Hollis. Budget reductions on this scale, with just $15.5m

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Tourism Average Daily Rate Accommodation General Manager 264