Sat.Jan 29, 2022 - Fri.Feb 04, 2022

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Mastering Advanced Sales Techniques: A Tribute to Meat Loaf

Anthony Cole Training

When developing a salesperson’s advanced selling skills, it's important to focus on not only what the prospect says but also what the prospect doesn’t say.

Sales 221
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[INTERVIEW] Anja Poser, Commerciale chez AMMI Hotels & Co, Leaders en satisfaction client

Experience Hotel

J’ai récemment échangé avec Anja Poser, Commerciale chez Apart’hôtel Ajoupa , Aparthotel Vieux Nice , Hôtel du Centre et Hôtel de France Nice , de très beaux établissements au cœur de Nice, emplis de convivialité, simplicité et générosité. Les établissements AMMI sont entrés récemment dans le Top 8 Hôtels de Nice sur Tripadvisor et sont leaders en satisfaction client sur la plupart des sites internet.

OTA 52
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What Is the Guest Life Cycle in Hotels?

Q4Launch

Are you planning your dream vacation? Maybe you just started thinking about where you’d want to go, or perhaps you bought your plane ticket and booked your hotel. While these vacation planning stages may all sound drastically different on the surface, to a marketer, they all share one thing in common: They’re all part of the guest life cycle.

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Creating the Perfect Storm for Success in Hospitality

BCV

Paid Social Media + Organic Content It’s an exciting time in the paid media world, especially when buying media for the luxury hospitality category. New platforms like TikTok have emerged. Original titans like Google have evolved. And we even have a new dimension with Facebook and the metaverse! However, there is one fundamental opportunity for hotel social media.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Covid robbed Kyoto of foreign tourists – now it is not sure it wants them back

Hospitality Times

City that had 8 million overseas visitors in 2019 – including free-spending parties of Chinese people – is getting used to the peace and quiet. Until a couple of years ago, negotiating the hill leading to one of Kyoto’s most popular temples would have tested the patience of a Buddhist saint. The arrival of yet another coachload of sightseers would send pedestrians fleeing to narrow paths already clogged with meandering visitors on their way to Kiyomizu-dera.

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92 – How Your Hotel’s Digital Presence Impacts Recruiting and Staffing

Travel Media Group

Host Ryan Embree discusses ways hoteliers can help attract employees in the midst of the staffing shortage by focusing on their digital presence. From reputation management to social media to review responses, hoteliers need to make sure their hotel is giving the right impression not just to guests, but to future staff as well. Listen now to learn what you can do to help combat the staffing crisis at your hotel.

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Book Direct Day: How Can You Drive More Bookings?

Q4Launch

Are you ready for Book Direct Day ? This industry-wide movement is taking place again this year on Wednesday, February 2, 2022. It’s the perfect time to remind your customers about the advantages of booking direct instead of through online travel agencies (OTAs). How do you convince customers that booking direct is the better option, though? Luckily, our guide to Book Direct Day has everything you need to capitalize on one of the biggest days of the year in hotel and vacation rental market

OTA 52
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Historic hotel that hosted royal visitors sold

Hospitality Times

It is the ninth consecutive year that Britannia has come bottom of the pile in the annual survey by consumer group Which? Britannia and Mercure have been ranked the UK’s worst hotel chains after being rated poorly for categories such as cleanliness, bathrooms and value for money. It is the ninth consecutive year that Britannia has come bottom of the pile in the annual survey by consumer group.