Skift Blog
MAY 20, 2024
Skift Take: While analysts fixate on room count and loyalty program growth, the real battle between hotel giants Marriott and Hilton is over the fees they charge owners and credit-card issuers.
Anthony Cole Training
MAY 23, 2024
Business or sales acumen is the ability to connect with prospects and clients on a deeper level by understanding their unique problems, anticipating their needs, and leveraging knowledge of their business and industry to recommend the best possible solution — regardless of whether or not it results in a closed deal.
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Hotel Management
MAY 21, 2024
TFE Hotels has overhauled its member offering and taken it global with the launch of a multilingual personalised rewards program. The new eClub Member Program, which was 12 months in the making, replaces the group’s previous subscription-based model with a more user-friendly experience, offering login functionality, multi-level user access in every time zone, and instant benefits.
Lodging
MAY 21, 2024
WASHINGTON—Sixty-one percent of U.S. travelers are planning overnight for leisure in the next four months and 34 percent expect to increase their overnight leisure travel this summer compared to last year, according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. The poll found that 31 percent of U.S. travelers said they plan to increase their number of hotel stays this summer compared to last summer. […] The post AHLA:
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MAY 19, 2024
Skift Take: According to Airbnb lore, the short-term rental was born in 2007 when, “two hosts welcomed three guests to their San Francisco home.” Fast forward 17 years and Airbnb now has over 5 million hosts … and most all of them have neighbors. That’s led to some epic feuds.
Are Morch
MAY 22, 2024
Every business wants their customers to be satisfied and come back again, mostly in the hotel industry. Hoteliers want to cater to their guests’ every need but sometimes, it’s difficult for them to cater to every demand and run backend operations simultaneously. That is why they want most tasks automated with the help of an […] The post Take Hotel Management to the Next Level with AI: Essential Tools Every Hotelier Needs appeared first on Are Morch, Digital Transformation Coac
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
MAY 24, 2024
DALLAS, Texas—New data from Motel 6 and Studio 6 reveals that nearly eight in 10 U.S. travelers who will drive to their summer travel destination said that driving makes the experience more enjoyable (77 percent). The study, which surveyed 2,000 U.S. travelers with summer leisure plans, also found that travelers agree there is a distinction between a “trip” and a “vacation” (80 percent).
Skift Blog
MAY 22, 2024
Skift Take: Singapore Airlines' last fatal incident was marred by confusion and misinformation. This time it's very different.
Hotel Financial Coach Blog
MAY 19, 2024
Click on image to learn more 🔊 Listen to Post Determining the current selling or asking price for a hotel is a bit tricky. Compared to estimating the present value of a house it’s more like a detailed math exercise rather than a google search on Redfin. That’s what this piece is all about, how you can estimate the value, AKA sales price. Commercial real estate firms specializing in hotel valuations are what your bank is going to require that you use if you’re asking them for financing to
Hotel Management
MAY 23, 2024
EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity. On April 1, the Sunray Singapore-owned hotel closed its doors to commence an full-scale refurbishment project, after which it will reopen as QT Singapore.
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Lodging
MAY 23, 2024
WASHINGTON, D.C.—AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4 percent increase over last year and comes close to matching 2005’s record of 44 million Memorial Day travelers. “We haven’t seen Memorial Day weekend travel numbers like these in almost 20 years,” said Paula Twidale, senior vice president of AAA Travel.
Skift Blog
MAY 24, 2024
Skift Take: Corinne Menegaux says the 2024 Paris Olympics will be a global tourism advertisement for the City of Light, rather than driving massive tourism during the event itself.
eHotelier
MAY 20, 2024
With travelers from every corner of the globe eager to explore new destinations and create lasting summertime memories, hoteliers have a unique opportunity to boost revenue, enhance guest satisfaction, and craft unforgettable experiences through strategic upselling. During this season, demand for accommodations escalates, providing hoteliers with the perfect window to implement creative upselling strategies.
Hotel Management
MAY 21, 2024
Queensland’s Hamilton Island is set to welcome a AU$30 million boutique hotel by Hamilton Island Enterprises – the team behind luxury resort Qualia – in autumn 2025. Located in the heart of the Great Barrier Reef, The Sundays is a family-friendly property positioned at the northern end of palm-fringed Catseye Beach. The 59-room hotel aims to reflect its tropical surroundings and blue water views with a serene colour scheme in guest rooms and a choice of either a balcony or terrace, overlooking t
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
MAY 20, 2024
With summer fast approaching, many traditional hotels have started gearing up for an expected increase in both occupancy and activities at their properties. But for seasonal resorts like The Inn at Diamond Cove, such efforts have been in place for months and are essential to ensure a successful summer. The hotel—which is located off the coast of Maine on Great Diamond Island in Casco Bay and can only be reached by ferry or boat from […] The post Coastal Maine Resort Leverages Visa Programs
Skift Blog
MAY 22, 2024
Skift Take: Staying at Airbnbs can certainly be a deal for the millions of travelers who are focused on price. But it also depends on what a guest is looking for, where and when?
eHotelier
MAY 22, 2024
Sustainability for hoteliers is not just a trend; it is a smart move for a successful business strategy from a 360-degree view.
Hotel Management
MAY 20, 2024
Hotel industry leader Shantha de Silva is embarking on a new venture with the launch of hospitality consulting firm, SDS Hospitality Solutions. De Silva, who most recently served as Pro-invest Group Chief Operating Officer – Hotels, will bring decades of hospitality industry experience, specialising in hotel development, operations management, and asset management, to clients across the South East Asia, South West Asia and Australasia markets.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Lodging
MAY 22, 2024
DENVER, Colorado—Stonebridge Companies, LLC announced it acquired Real Hospitality Group, LLC. Real Hospitality Group Founder and CEO Ben Seidel will join the Stonebridge team as principal and a member of the firm’s Board of Directors. He will contribute his experience to help grow and scale the combined company’s presence nationwide. “From the day Real Hospitality Group was born 13 years ago, the growth of the company has primarily been the result of the support and […] The post Stonebrid
Skift Blog
MAY 23, 2024
Skift Take: OpenAI, Google, and Meta all envision their chatbots as being digital assistants for travel and more. They're not perfect yet, but they're getting closer.
eHotelier
MAY 21, 2024
In recent years, the emergence of ‘wellness’ – a broader concept encompassing mental and physical wellbeing – has changed the way hotels sculpt their offerings to go far beyond the simple spa.
Hotel Management
MAY 21, 2024
Accor has teamed up with Woolworths Group on a partnership that marks the first one-way points transfer into the Everyday Rewards program. Through the partnership, members of the ALL – Accor Live Limitless program will be able to transfer their points to Everyday Rewards points, with 2000 ALL Reward points converting to 4000 Everyday Rewards points.
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Lodging
MAY 21, 2024
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the execution of 15 franchise agreements during the first quarter of 2024 spanning several of the company’s brands. “The 15 signed franchise agreements during the first quarter underscore Sonesta’s momentum as we welcome new owners into our growing portfolio and expand our market presence,” said Keith Pierce, Sonesta’s EVP and the president of franchise and development.
Skift Blog
MAY 24, 2024
Skift Take: "The relationship between Google and the OTAs — it’s a symbiotic one. It’s a complex one. You could even say it’s a little bit abusive.
Refine
MAY 18, 2024
Account Analytics is much more than most Sales Managers are currently equipped with, usually in an Excel sheet or PMS report: Room Nights, ADR, and Revenue per account. Understand how deeper Account Analytics across Corporate and Agency accounts can help your hotel's commercial team analyze the entire segment of individual accounts and leverage the data The post Account Analytics: Optimize Corporate & Agency Performance with Data appeared first on Revfine.com.
Hotel Management
MAY 21, 2024
Ovolo Hotels has launched professional haircare delivery at its hotels throughout Australia under a new partnership with Tresemmé. The complimentary Hair Service Menu, which is reported to be a world first, is accessible via a QR code in guest rooms at the group’s hotels in Sydney, Melbourne, Canberra and Brisbane. Guests can order products as part of a multi-step regime, tailored for their hair type, for delivery to their room as soon as possible.
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Lodging
MAY 23, 2024
CHICAGO—First Hospitality assumed management and operations of Hotel Ardent, Dayton, Ohio; Lively Hotel, Oklahoma City, Oklahoma; and opened Tempo by Hilton Louisville Downtown NuLu, bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its first international property, Carnivale Bahamas located on Parad
Skift Blog
MAY 22, 2024
Skift Take: Southwest has been long known for not listing its fares on Google Flights or with online travel agencies.
Refine
MAY 20, 2024
Revenue leaders across the globe devote a considerable amount of their efforts to driving room revenue performance. It’s an understandable decision, given that rooms are the obvious staple of any hotel operation and there are only so many hours in a day. 4 Steps for Improving Meetings & Events Revenue Performance With meetings and events The post 4 Steps for Improving Meetings & Events Revenue Performance appeared first on Revfine.com.
Hotel Management
MAY 22, 2024
NSW hoteliers will come together to raise funds for the increasing numbers of Australians affected by homelessness at the Hotels Have Hearts Gala Dinner in Sydney on Thursday June 6. Having raised over AU$4.5 million since its inception in 2001, and following a six-year hiatus, largely due to the pandemic, it is hoped that this event will help the group break through the AU$5 million mark.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
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