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Skift Take: While analysts fixate on room count and loyalty program growth, the real battle between hotel giants Marriott and Hilton is over the fees they charge owners and credit-card issuers.
Business or sales acumen is the ability to connect with prospects and clients on a deeper level by understanding their unique problems, anticipating their needs, and leveraging knowledge of their business and industry to recommend the best possible solution — regardless of whether or not it results in a closed deal.
TFE Hotels has overhauled its member offering and taken it global with the launch of a multilingual personalised rewards program. The new eClub Member Program, which was 12 months in the making, replaces the group’s previous subscription-based model with a more user-friendly experience, offering login functionality, multi-level user access in every time zone, and instant benefits.
WASHINGTON—Sixty-one percent of U.S. travelers are planning overnight for leisure in the next four months and 34 percent expect to increase their overnight leisure travel this summer compared to last year, according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. The poll found that 31 percent of U.S. travelers said they plan to increase their number of hotel stays this summer compared to last summer. […] The post AHLA:
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: According to Airbnb lore, the short-term rental was born in 2007 when, “two hosts welcomed three guests to their San Francisco home.” Fast forward 17 years and Airbnb now has over 5 million hosts … and most all of them have neighbors. That’s led to some epic feuds.
In a dream world, we’d live in a hospitality realm where only appreciative guests exist. They’d only write glowing, five-star reviews, leave over-glorified comments on Instagram, and share incredible memories on Facebook for all their friends and family to see. As passionate wanderers ourselves, we know firsthand that traveling isn’t all rainbows and butterflies.
TFE Hotels is set to debut its premium A by Adina brand in Europe with the opening of A by Adina Vienna Danube in Austria in 2025. The flagship A by Adina Vienna Danube Hotel will be located inside Austria’s tallest residential tower, the award-winning riverfront precinct, Danubeflats. The Australian brand’s expansion into Europe comes three years on from its launch and coincides with development approval of a Sydney property – the 204-key A by Adina Sydney Central – as part of Australia’s bigge
TFE Hotels is set to debut its premium A by Adina brand in Europe with the opening of A by Adina Vienna Danube in Austria in 2025. The flagship A by Adina Vienna Danube Hotel will be located inside Austria’s tallest residential tower, the award-winning riverfront precinct, Danubeflats. The Australian brand’s expansion into Europe comes three years on from its launch and coincides with development approval of a Sydney property – the 204-key A by Adina Sydney Central – as part of Australia’s bigge
DALLAS, Texas—New data from Motel 6 and Studio 6 reveals that nearly eight in 10 U.S. travelers who will drive to their summer travel destination said that driving makes the experience more enjoyable (77 percent). The study, which surveyed 2,000 U.S. travelers with summer leisure plans, also found that travelers agree there is a distinction between a “trip” and a “vacation” (80 percent).
Every business wants their customers to be satisfied and come back again, mostly in the hotel industry. Hoteliers want to cater to their guests’ every need but sometimes, it’s difficult for them to cater to every demand and run backend operations simultaneously. That is why they want most tasks automated with the help of an […] The post Take Hotel Management to the Next Level with AI: Essential Tools Every Hotelier Needs appeared first on Are Morch, Digital Transformation Coac
EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity. On April 1, the Sunray Singapore-owned hotel closed its doors to commence an full-scale refurbishment project, after which it will reopen as QT Singapore.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
WASHINGTON, D.C.—AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4 percent increase over last year and comes close to matching 2005’s record of 44 million Memorial Day travelers. “We haven’t seen Memorial Day weekend travel numbers like these in almost 20 years,” said Paula Twidale, senior vice president of AAA Travel.
Skift Take: Corinne Menegaux says the 2024 Paris Olympics will be a global tourism advertisement for the City of Light, rather than driving massive tourism during the event itself.
Click on image to learn more 🔊 Listen to Post Determining the current selling or asking price for a hotel is a bit tricky. Compared to estimating the present value of a house it’s more like a detailed math exercise rather than a google search on Redfin. That’s what this piece is all about, how you can estimate the value, AKA sales price. Commercial real estate firms specializing in hotel valuations are what your bank is going to require that you use if you’re asking them for financing to
Queensland’s Hamilton Island is set to welcome a AU$30 million boutique hotel by Hamilton Island Enterprises – the team behind luxury resort Qualia – in autumn 2025. Located in the heart of the Great Barrier Reef, The Sundays is a family-friendly property positioned at the northern end of palm-fringed Catseye Beach. The 59-room hotel aims to reflect its tropical surroundings and blue water views with a serene colour scheme in guest rooms and a choice of either a balcony or terrace, overlooking t
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
With summer fast approaching, many traditional hotels have started gearing up for an expected increase in both occupancy and activities at their properties. But for seasonal resorts like The Inn at Diamond Cove, such efforts have been in place for months and are essential to ensure a successful summer. The hotel—which is located off the coast of Maine on Great Diamond Island in Casco Bay and can only be reached by ferry or boat from […] The post Coastal Maine Resort Leverages Visa Programs
Skift Take: Staying at Airbnbs can certainly be a deal for the millions of travelers who are focused on price. But it also depends on what a guest is looking for, where and when?
With travelers from every corner of the globe eager to explore new destinations and create lasting summertime memories, hoteliers have a unique opportunity to boost revenue, enhance guest satisfaction, and craft unforgettable experiences through strategic upselling. During this season, demand for accommodations escalates, providing hoteliers with the perfect window to implement creative upselling strategies.
Hotel industry leader Shantha de Silva is embarking on a new venture with the launch of hospitality consulting firm, SDS Hospitality Solutions. De Silva, who most recently served as Pro-invest Group Chief Operating Officer – Hotels, will bring decades of hospitality industry experience, specialising in hotel development, operations management, and asset management, to clients across the South East Asia, South West Asia and Australasia markets.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
DENVER, Colorado—Stonebridge Companies, LLC announced it acquired Real Hospitality Group, LLC. Real Hospitality Group Founder and CEO Ben Seidel will join the Stonebridge team as principal and a member of the firm’s Board of Directors. He will contribute his experience to help grow and scale the combined company’s presence nationwide. “From the day Real Hospitality Group was born 13 years ago, the growth of the company has primarily been the result of the support and […] The post Stonebrid
Skift Take: OpenAI, Google, and Meta all envision their chatbots as being digital assistants for travel and more. They're not perfect yet, but they're getting closer.
Accor has teamed up with Woolworths Group on a partnership that marks the first one-way points transfer into the Everyday Rewards program. Through the partnership, members of the ALL – Accor Live Limitless program will be able to transfer their points to Everyday Rewards points, with 2000 ALL Reward points converting to 4000 Everyday Rewards points.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the execution of 15 franchise agreements during the first quarter of 2024 spanning several of the company’s brands. “The 15 signed franchise agreements during the first quarter underscore Sonesta’s momentum as we welcome new owners into our growing portfolio and expand our market presence,” said Keith Pierce, Sonesta’s EVP and the president of franchise and development.
In recent years, the emergence of ‘wellness’ – a broader concept encompassing mental and physical wellbeing – has changed the way hotels sculpt their offerings to go far beyond the simple spa.
Ovolo Hotels has launched professional haircare delivery at its hotels throughout Australia under a new partnership with Tresemmé. The complimentary Hair Service Menu, which is reported to be a world first, is accessible via a QR code in guest rooms at the group’s hotels in Sydney, Melbourne, Canberra and Brisbane. Guests can order products as part of a multi-step regime, tailored for their hair type, for delivery to their room as soon as possible.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
CHICAGO—First Hospitality assumed management and operations of Hotel Ardent, Dayton, Ohio; Lively Hotel, Oklahoma City, Oklahoma; and opened Tempo by Hilton Louisville Downtown NuLu, bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its first international property, Carnivale Bahamas located on Parad
Account Analytics is much more than most Sales Managers are currently equipped with, usually in an Excel sheet or PMS report: Room Nights, ADR, and Revenue per account. Understand how deeper Account Analytics across Corporate and Agency accounts can help your hotel's commercial team analyze the entire segment of individual accounts and leverage the data The post Account Analytics: Optimize Corporate & Agency Performance with Data appeared first on Revfine.com.
NSW hoteliers will come together to raise funds for the increasing numbers of Australians affected by homelessness at the Hotels Have Hearts Gala Dinner in Sydney on Thursday June 6. Having raised over AU$4.5 million since its inception in 2001, and following a six-year hiatus, largely due to the pandemic, it is hoped that this event will help the group break through the AU$5 million mark.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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