Sat.Apr 12, 2025 - Fri.Apr 18, 2025

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4 Keys to Hiring Better Salespeople

Anthony Cole Training

As you take stock of your teams performance, what concerns you most? Is it the challenge of maintaining your companys market share? Are you worried that your salespeople are not selling? Are you concerned that they even have what it takes to sell?

Hiring 199
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How to maximize hotel revenue without discounting

Hotel Speak

Okay, so we all love a good deal, right? Getting something cheaper always feels like a win. And hotels and resorts have definitely caught on to this, offering tons of discounts to get people to book. But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy.

Revenue 93
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163 – NYU IHIF 2025 Preview with Alexi Khajavi

Travel Media Group

In this episode, Alexi Khajavi, President of Hospitality, Travel & Wellness at Questex, joins the Suite Spot to give listeners a preview of the upcoming NYU IHIF 2025 event taking place in New York City on June 1-June 3, 2025. This industry event is one of the most elite hospitality investment forums in the world, so tune in to find out why you should attend and get your finger on the pulse of hospitality.

Events 52
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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

The food service industry is on the brink of a transformation, and at the forefront of this change is Kitchenless , a Swiss-American company that has developed a groundbreaking, kitchen-free food service solution. Mike zkan, founder/CEO,Kitchenless, is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers.

Dining 52
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Destination Vancouver and BCHA Release New Report

Hotelier Magazine

VANCOUVER To build the 10,000 hotel rooms Vancouver urgently needs by 2025 to keep pace with growing demand, a new report released by Destination Vancouver and the BC Hotel Association (BCHA), Hotel Community Impact Assessment , outlines a clear strategy to meet this target while boosting jobs, animating neighbourhoods and unlocking billions in economic activity.

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Why Sustainability is the Future of Hospitality

Hotel Speak

Every year, hotels worldwide generate an estimated 289,700 tons of waste. Meanwhile, the annual carbon footprint of the hospitality industry as a whole is estimated at 3% of total global carbon emissions. These numbers highlight an urgent need for change across the board. Earth Day, celebrated annually on April 22, serves as a global call to action for environmental responsibility.

More Trending

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Tiket.com: A guide for small hotels

Little Hotelier

What is tiket.com? Tiket.com is an Indonesian online travel agency (OTA) that offers hotels and other travel businesses a convenient way to obtain bookings from travellers. When it was established in 2011, tiket.com was Indonesias first and only dedicated OTA. It has since grown into one of the largest and most comprehensive online travel companies in the country, used by both locals and international travellers to book hotels, flights, car hire and more.

OTA 52
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Canadian Hotels Achieve Record-Breaking Rates in February 2025

Hotelier Magazine

HENDERSONVILLE, Tenn. According to data from CoStar, Canadas hotel industry witnessed a record-breaking performance in February 2025, with the highest Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) for any February to date. The ADR for February was $189.27, a 4.2-per-cent increase from the previous year. Simultaneously, the RevPAR stood at $109.14, marking a 3.7-per-cent rise.

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Iconic Sydney pub to open boutique hotel next month

Hotel Management

Sydneys oldest pub, Fortune of War, is set to open a boutique hotel offering in May following a major renovation project. Built in 1828 by former convict Samuel Terry, Fortune of War has established itself as an icon in Sydneys pub scene over the past nearly 200 years. Now with the opening of The Russell Boutique Hotel, the pub aims to provide a warm and welcoming home-away-from-home experience in the heart of The Rocks.

Retail 205
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Mandarin Oriental expands its Parisian presence

Hotel Designs

Hotel Designs Mandarin Oriental expands its Parisian presence Mandarin Oriental expands its Parisian presence Mandarin Oriental has assumed management of the legendary Htel Lutetia, unveiling its new identity as Mandarin Oriental Lutetia, Paris, making it the only Palace hotel on the Left Bank… The inauguration of Mandarin Oriental Lutetia marks a significant step in enhancing the Groups presence in the French capital, with an exceptional hospitality experience now on both sides of the Sei

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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The Ultimate Sales Trio: Amadeus MeetingBroker®, Delphi®, and UpMail

Amadeus Hospitality

Think of MeetingBroker , Delphi , and UpMail as the three musketeers of hospitality saleseach bringing their unique strength to the team, and all working together to win the day… or book the business. MeetingBroker captures and manages the RFP, Delphi streamlines the management of group block and meeting requirements, and UpMail delivers a stunning proposal that wows the client.

Sales 73
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Reporting for Properties: Converting Your Data Into Strategy

STAAH

Access to accurate, timely data is not just helpful in any domain; its essential. Reporting is like the front desk of your propertys performance – its where everything is tracked, logged, and managed to ensure smooth operations behind the scenes. What Can You Track? Insights General Booking Engine Opportunities (Available only via Booking.com) Logs (Internal Use Only) Why It Matters Why It Matters --> Without it, youre checking guests in and out without knowing which rooms are booked, wh

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Ka Laʻi Waikīkī Beach set to get a stunning luxury makeover

Hotel Management

Ka Lai Waikk Beach, part of Hiltons luxury LXR Hotels and Resorts , is set to embark on a multi-million-dollar renovation starting June 2, 2025. Led by the internationally renowned Bryan O’Sullivan Studio (BOS), this extensive transformation coincides with the property’s 15th anniversary and reflects developer Irongate Group’s commitment to redefining luxury hospitality in Waikk.

Business 147
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VIP arrivals: hottest hotel openings in April 2025

Hotel Designs

Hotel Designs VIP arrivals: hottest hotel openings in April 2025 VIP arrivals: hottest hotel openings in April 2025 Come with us on a world tour as we search the globe for Aprils most anticipating hotel openings to keep you in the know Finally were peeling the winter layers from our skin in anticipation of soaking up some natural vitamin D but where in the world should we be looking for holiday (and design) inspiration?

Hotels 66
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Q&A: How Expedia Group Is Doubling Down on B2B Tech Innovation

Skift Blog

Skift Take: Expedia Group has long been a leader in B2B travel technology, 2025 marks a turning point as the company seeks to clarify its solutions for partners looking to streamline operations, enhance traveler experiences, and seize new opportunities in digital transformation.

B2B 189
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Tapping into Wellness Tourism: A Hotelier’s Guide

STAAH

More travelers are now choosing their destinations with one question in mind: Will this make me feel betterbody, mind, and soul? Whether its to join a yoga retreat, recover from burnout, explore alternative therapies, or simply eat clean and sleep better, health-conscious travelers are reshaping how hospitality operates. According to the Global Wellness Institute, wellness tourism is expected to reach a staggering $1.3 trillion by 2025, driven by demand for meaningful, restorative experiences.

Tourism 67
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Blackstone Real Estate to Acquire 6M SF Industrial Portfolio Developed by Crow Holdings for $718M

Lodging

NEW YORK & DALLASBlackstone and Crow Holdings announced that Core+ funds affiliated with Blackstone Real Estate have agreed to acquire a 95 percent stake in an industrial portfolio developed by Crow Holdings for $718 million. Crow Holdings and its partners will retain 5 percent ownership. The portfolio consists of 25 Class A buildings totaling 6 million square feet and is predominantly located in high-barrier submarkets in Dallas and Houston.

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Kahal opens its doors in Mérida, Mexico

Hotel Designs

Hotel Designs Kahal opens its doors in Mrida, Mexico Kahal opens its doors in Mrida, Mexico Located in the heart of the White City, right on Paseo Montejo, Kahal has been designed as a boutique hotel bringing together tradition and sophistication in a welcoming atmosphere that merges the characteristic textures, aromas, colours and warmth of the Yucatan Peninsula… Unhurried serenity and Mrida’s art of living seamlessly intertwine in the essence of Kahal, a boutique hotel embedded in

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Top hotel investors gear up for AHICE, ‘The Hotel Event Where Deals Get Done’

Hotel Management

The regions leading hotel owners and investors will be making an impact both on and off the stage at the upcoming Hotel Industry Conference and Exhibition (AHICE) which returns to the Adelaide Oval on May 7-8, 2025. AHICE will welcomes the big names behind hotels in Australia, New Zealand and international markets, including Schwartz Family Company, Salter Brothers, Gurner Group, Serene Capital, Ark Capital, CapitaLand Australia, Russell Group and more.

Events 147
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Mastering ancillary revenue with SiteMinder expert partner, Pablo Torres

Little Hotelier

In todays competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxuryits a necessity. Thats where Pablo Torres, hospitality consultant and SiteMinder Expert Partner , comes in. With over two decades of experience, Pablos expertise is helping hotels unlock hidden revenue potential. SiteMinder is proud to partner with Pablo, a true pioneer in hospitality revenue strategies, to help properties thrive in this ever-evolving market.

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CoStar: U.S. Hotel Industry Continues Mixed Yearly Performance Comparisons

Lodging

ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons,according toCoStars latest data through April 12, 2025. U.S. Hotel PerformanceApril 6 – April 12, 2025Percentage change from comparable week in 2024Occupancy: 65.6 percent (down 0.3 percent)ADR: $162.72 (up 0.5 percent)RevPAR: $106.81 (up 0.2 percent) Year-over-year percentage changes were lower due to comparison against the week of the total solar eclipse in 2024.

Occupancy 147
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Rethink, reuse, redesign with Architextural

Hotel Designs

Hotel Designs Rethink, reuse, redesign with Architextural Rethink, reuse, redesign with Architextural With hotels typically refreshing their interiors every three to seven years – and sustainability now a business imperative rather than a buzzword – the future of hotel design lies not in constant replacement, but in thoughtful reinvention… Walk into any well-appointed hotel, and youll likely notice the refined touches: the warm gleam of a woodgrain headboard, the cool elegance

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Accor brings Wellness Studios to Sydney Mantra

Hotel Management

Sydney CBD hotel Mantra 2 Bond Street has introduced a new in-room wellness offering with two major global brands at the forefront. In select rooms, the hotels new Wellness Studios will give guests access to a Peloton Bike, a NutriBullet blender, to make their own smoothies, as well as a yoga mat and blocks and resistance bands. The studios offer complimentary access to Pelotons on-demand and live fitness classes broadcast from its studios in London and New York.

Resorts 147
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Z Hotels appoints Jon Siberry of SDK Consulting to transform revenue strategy

Hotel Speak

London, 15 April 2025: SDK Consulting , revenue and commercial consultancy for hotels, has been appointed by boutique hotel brand Z Hotels to develop the commercial strategy and run the revenue and distribution department. Jon Siberry will be leading the commercial function as Director of Revenue Management overseeing the revenue strategy at both the group and unit levels of the 14 property portfolio.

Revenue 104
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Navigating the Zero&Click Era: How Brands Can Leverage AI to their Advantage

Hotel News Resource

Marcus Sheridan of iMPACT discusses the significant shift in digital marketing strategies due to the advent of zero&click searches and the rise of AI, where consumers get immediate answers without clicking on websites. Brands are advised to adapt to this change by building stronger digital signals across multiple platforms to maintain industry relevance and authority.

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Northern Lights in Paris – lighting Le Jardin de Verre

Hotel Designs

Hotel Designs Northern Lights in Paris – lighting Le Jardin de Verre Northern Lights in Paris – lighting Le Jardin de Verre British lighting manufacturer Northern Lights has brought to life a n inspired collection of bespoke lighting for Le Jardin de Verre , the latest addition to the Locke hotel portfolio in Paris… Envisioned by acclaimed London and LA-based interior designers Fettle , Locke’s recently opened Le Jardin de Verre marked an incredibly exciting addition to

Hotels 66
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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BWH Hotels moves into HMAs with first Australian management agreement

Hotel Management

BWH Hotels is expanding into hotel management operations in the Australia and New Zealand market, this week announcing the signing of its first hotel management agreement in the region. The latest signing will see the company assume hotel management rights for the Cambridge Hotel Kununurra in Western Australia, under a partnership with Cambridge Gulf Limited.

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Gurney’s Montauk receives $235M refinancing

Hotel Business

A joint venture between Smith Hill Capital , the commercial real estate debt investment management business of Procaccianti Companies, and Bain Capital has completed a $235 million refinancing for Gurney’s Montauk Resort & Seawater Spa in Montauk, NY, for BLDG Management Co. Inc. and Metrovest Equities. The 158-key oceanfront resort is located on a 2,000-ft. private beach in Montauk, divided between 109 guestrooms, 35 suites, eight beachfront cottages and six residences, and features f

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Elevate Your Hotel’s Service with GEMS 2.0: A Guide to Enhancing Guest Satisfaction

Intelity

In the ever-evolving landscape of hospitality, staying ahead of the curve is imperative for hotels aiming to enhance guest satisfaction and loyalty. Enter GEMS 2.0 by Intelity, a state-of-the-art hospitality technology designed to transform the guest experience by streamlining service engagement and fostering personalized stays. This innovative digital compendium offers a seamless integration of operational efficiencies with personalized guest interactions, redefining hospitality innovation.

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BCHA Renews Partnership with GreenStep

Hotelier Magazine

KELOWNA, B.C. The British Columbia Hotel Association (BCHA) and GreenStep are renewing their partnership, reinforcing the provinces position as a national leader in sustainable tourism through the EcoFund Verified program. Since becoming the first industry association to champion the EcoFund program, the BCHA has played a role in advancing environmental responsibility within the hotel sector.

Tourism 40
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i