Social Hospitality
MAY 20, 2025
In an industry where follow-ups make or break bookings and where client experience isnt just a buzzword but the whole business model, the tools you use matter. Yet, many in-house marketers in the hospitality industry are still forcing generic systems to do a very specific job. Thats where niche CRMs (Customer Relationship Management Systems) are stepping in and changing the game.
Skift Blog
MAY 19, 2025
Skift Take: The Spanish's government order is the latest move to crack down on short-term rentals in response to the shortage of affordable housing.
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Lodging
MAY 20, 2025
The future of hospitality relies on diverse leadership, and women are increasingly stepping into those roles. Championing women in the hospitality industry is the AHLA Foundations ForWard Conference, now in its sixth year. Nearly one thousand hospitality professionals convened at the Hyatt Regency Atlanta earlier this month for this years conference, which centered around the concept of power, both individual and collective power, Kevin Carey, president and CEO, AHLA Foundation, shared with LODG
Hotel Management
MAY 20, 2025
After a rigorous evaluation process, leading Sales and Catering Software, iVvy, has been selected as one of the listed Sales & Catering Software vendors by global hospitality giant, Accor. Accors global presence spans across 5,600 hotels in more than 110 countries, operating across 45 brands. This announcement reflects Accor’s commitment to partner with world-class providers to enhance consistency, efficiency, uphold brand standards, and connectivity across their portfolio.
Speaker: Brendan Sweeney, VP of Global Sales at Allego
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry expert Brendan Sweeney for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Anthony Cole Training
MAY 22, 2025
This is the third and final article in a series of three blog posts about hiring and retaining top sales talent. In the first two articles, we covered defining your sales candidate ideal profile, establishing your companys hiring standards, and building a robust candidate pipeline. Now we will focus on how to screen and phone interview the right candidates to increase your success at hiring and retaining top sales talent.
Skift Blog
MAY 19, 2025
Skift Take: Fairmont hopes it can keep its longtime guests while becoming more inclusive and winning over a new wave of travelers.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MAY 21, 2025
Global hospitality brand Hilton is celebrating a successful 50 years in business in Australasia, marking the occasion with a grand function at the brands longest standing hotel in the region, Hilton Sydney, revealing a AU$40 million makeover. Hiltons journey in Australasia dates back to 1975 with the opening of this landmark hotel, which set the standard for international hospitality in the region.
Are Morch
MAY 18, 2025
The Core Challenge: “Overwhelmed, Underbooked, and Underdifferentiated” Independent, boutique, and luxury hotels are sitting on a goldmine of event potentialyet often struggle to activate it. Heres why: Overwhelmed by logistics: The operational complexity of eventsfrom guest lists to lighting, food to flowoften overwhelms lean teams. Errors creep in, personalization suffers, and staff burnout rises. […] The post AI in Hotel Events: Reinventing Guest Experiences & Revenue
Skift Blog
MAY 22, 2025
Skift Take: Global hotel chains always brought their tried-and-tested brands to India. Now Marriott is flipping that: Indias not just a stop, its the starting line.
Lodging
MAY 20, 2025
Accor announced the development of a new digital meetings and events ecosystem to maximize the ongoing expansion and support of its meetings and events business. The new platform will unite over 5,600 Accor hotels and resorts worldwide, featuring an inventory of 2.5 million square meters of event space and 800,000+ guestrooms, providing a self-serve option for clients to view and book event space, guestrooms, and sales and catering services, while augmenting the support of on-site […] The
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
MAY 19, 2025
Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new General Manager at the helm. A feature of the Perth skyline for nearly 55 years, the former Sheraton hotel was taken over by Pan Pacific Hotels Group (PPHG) in January 2011 and has since operated as Pan Pacific Perth.
Hotel Designs
MAY 19, 2025
Hotel Designs In conversation with: Emma Loane, Corporate and Hospitality Business Manager, ARRAN In conversation with: Emma Loane, Corporate and Hospitality Business Manager, ARRAN ARRAN’s Hospitality and Corporate Business Manager, Emma Loane, tells Hotel Designs how she found herself at the proudly Scottish produced cosmetics company and explains what makes ARRAN products so stand-out in the hospitality industry… Following a career in the hospitality industry, getting to know hote
Skift Blog
MAY 19, 2025
Skift Take: Live tourism has taken hold across the global travel industry. With trillions of dollars at stake, travel companies are actively looking to invest in destinations that provide seasonality-proof opportunities for entertainment, sports, and cultural experiences that meet this demand.
Lodging
MAY 23, 2025
TAMPA, FloridaBerkadia announced the sale of Hampton Inn Tampa East (Casino Area), a 74-unit limited-service hotel property in Tampa, Florida. Associate Director Kyle Sahlsten of Berkadia Hotels & Hospitality led the transaction on behalf of the seller, Tampa-based Liberty Group. Hampton Inn Tampa East (Casino Area) was sold to Tampa-based KMD Hospitality Management on May 15.
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Hotel Management
MAY 20, 2025
Clean Charge is the most sustainable large format solution on the market, with only 5 grams of plastic per pouch, helping hotels globally to significantlyreduce their annual carbonfootprint. VANITY GROUP officially invites hoteliers globally to experience the worlds most sustainable format, Clean Charge. This leading large format solution delivers up to a 93% reduction in plastic waste and marks game-changing improvements in operational efficiency and hygiene.
Amadeus Hospitality
MAY 22, 2025
May 22, 2025: AMT (By FANGCANG Group), the corporate hotel management and advertising platform, will support hotels to directly advertise to targeted corporate customers and travel management companies. Several international and domestic hotel brands in mainland China have been reporting lower occupancy and average daily rates (ADRs) in 2024. To address this challenge, AMT is designing a new in-house solution which empowers hotels to advertise directly to targeted corporate customers and will co
Skift Blog
MAY 23, 2025
Skift Take: After reports that domestic demand and consumer confidence was on the decline, airlines are gearing up for what might be one of their busiest summers yet.
Lodging
MAY 23, 2025
In recent months, economic uncertainty has impacted various businesses, including the hospitality industry. With tariffs specifically raising concerns, fears of a potential recession continue to swirl. However, Wyndham Hotels & Resorts had a record first quarter in which its global openings increased 13 percent year-over-year, and the company awarded 181 development contracts globally.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
MAY 20, 2025
The Australian leader in hospitality electricals introduces the big sister to the Nero Aria range with the addition of the 1.7L kettle. Equipped with European Strix components, Nero is bringing another premium product to the market for the larger offices and accommodation sector. With a larger capacity of 1.7L, the Aria Kettle is built with a double wall to prevent injury and a practical concealed element inside.
eHotelier
MAY 19, 2025
In hospitality, leadership isnt just about managing operationsits about inspiring people. As hotel managers and executives, were not only responsible for the guest experience but also for the energy, engagement, and effectiveness of the teams delivering it. And in todays fast-paced, guest-centric world, that means leading with purpose, empathy, and strategy.
Skift Blog
MAY 21, 2025
Skift Take: U.S. stock markets are definitely not cooperating with Navan's long-held plans to IPO.
Lodging
MAY 23, 2025
ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons, according toCoStars latest data through May 17. U.S. Hotel PerformanceMay 11 – May 17, 2025Percentage change from comparable week in 2024Occupancy: 67.2 percent (down 0.4 percent)ADR: $166.31 (up 1.3 percent)RevPAR: $111.80 (up 0.9 percent) Among the Top 25 Markets, Detroit saw the highest gains in each of the three key performance metricsoccupancy: 70.4 percent (up 11.4 percent), ADR: $142.83 (up 13.2 pe
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Business
MAY 20, 2025
Structure Hospitality has added the historic Hampton Inn & Suites Ogden to its third-party management portfolio. The 124-room hotel is located in the center of downtown Ogden and connects directly to the David Eccles Conference Center. Omnia Commercial Real Estate owns the property. This is the second Omnia-owned hotel in the Structure Hospitality portfolio.
STAAH
MAY 18, 2025
Lackford Lakes Barns invested in new tech with STAAH SwiftBook, and it paid off in a big way. Historic charm, modern appeal Lackford Lakes Barns feature the best of both worlds, all the character of an old building and all the comfort of modern living. They are in a unique location surrounded on all sides by Suffolk Wildlife Trust’s Lackford Lakes Nature Reserve while only 5 miles outside historic Bury St Edmunds.
Skift Blog
MAY 23, 2025
Skift Take: The Leela plans to pay down debt and expand its luxury footprint across spiritual, heritage, and wildlife destinations.
Lodging
MAY 22, 2025
FAIRFAX, VirginiaTheCourtyard San JoseAirportannounced ithas reopenedfollowinga multi-year$15millionrenovation.Thehotel beganaccepting reservationsandwelcoming guests onApril 2. Situated at the gateway to Silicon Valley and only one mile from the Norman Y. Mineta San Jose International Airport, the hotel offers complimentary airport shuttle service and easy access to dining and shopping at Santana Row.
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SiteMinder
MAY 18, 2025
The 79 Hospitality Management Group (79HMG)’s Guest House 1954, located in Taiwan’s historic Sanchong Air Force Military Dependents’ Village, offers a stay that is genuinely one-of-a-kind and resembles entering a living memory. This boutique guest house is a hidden gem for families, couples, and single travelers looking for a slower, more soulful experience because of its carefully preserved architecture and worn exteriors, which combine nostalgic ambiance with thoughtful mode
STAAH
MAY 20, 2025
A hotel booking engine is more than a plug-in, its the digital front door to your hotel. It allows guests to book rooms directly from your website (or social media) in real-time, without needing to call or email your front desk. Todays digital-first guests demand convenience, speed, and seamless experiences making a booking engine more than just a helpful tool, it’s a necessity Why Every Hotel Needs a Booking Engine If your hotel isnt offering direct bookings online, youre missing out on r
Skift Blog
MAY 20, 2025
Skift Take: The Hotels.com app is integrated with the chatbot in a simplistic way that makes it easy to use, but the errors don't help to set it apart.
Lodging
MAY 19, 2025
ALPHARETTA, GeorgiaAgilysys, Inc. announced that Boyd Gaming Corporation has signed a software-as-a-service (SaaS) agreement for InfoGenesis, the Agilysys omnichannel enterprise POS ecosystem, to be deployed across its 28 gaming entertainment properties in the United States. When fully implemented, data and transactions will be unified across all endpoints, including self-service kiosks, on-demand mobile food and beverage ordering profit centers, and kitchen display stations.
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