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When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.
Skift Take: Many destinations in seeking to regulate short-term rentals try to balance the needs of locals with the benefits of tourism. Barcelona has had enough.
Most sales managers say that one of their greatest challenges is their ability to motivate and set goals for their salespeople. If a sales manager can figure out what makes their people “tick,” they can better help them hit their goal numbers. Sales motivation seems like hard work because salespeople often value different things. There are, however, several steps a sales manager can take to establish a motivating environment.
Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: Two tourism powerhouses, two economic giants, two of the world's most populous countries — and yet, not a single direct flight between India and China.
Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.
Skift Take: American CEO Robert Isom told flight attendants they could receive immediate pay raises as negotiations for a new contract become increasingly more tense.
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Skift Take: American CEO Robert Isom told flight attendants they could receive immediate pay raises as negotiations for a new contract become increasingly more tense.
Skift Take: You can invite generative AI assistant Romie to join your travel-planning group chat. It’s too early to tell if it will be a welcome guest.
Skift Take: If Boeing is convicted of committing a felony, it could become harder for the plane maker to win contract work with the federal government.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: This summer, the Mediterranean island of Mallorca finds itself grappling with an age-old question: How much tourism is too much? What's notable is that the protests have spread to areas far from the coastal centers because tourism has, too.
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Skift Take: If Taiwan continues with its plan to allow visa-on-arrival for Indian travelers, it will join a growing list of countries that are easing visa requirements to attract the outbound market. Also in focus are money minting corporate events for Indian business travelers.
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Skift Take: Some New York City homeowners believe they should still be allowed to list their homes on Airbnb despite the city's ban, and they're not letting up in their demand for reinstatement.
Skift Take: Intrepid, known for its small group adventures, is inching into providing accommodations with a new investment. It's also working to reduce its carbon footprint by slashing flights.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Bookings are now open for the first publicly available international electric flights in Europe — but the trips come with a few pre-departure caveats.
Skift Take: There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.
Skift Take: The FAA now plans to meet with Boeing every week to keep track of the plane maker’s progress as it seeks to turn around its production and quality control processes.
Skift Take: The spring travel surge and strong consumer sentiment boosted the Skift Travel Health Index in April 2024. The momentum is expected to continue.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: Marriott is looking to tap AI to reinvent itself as a travel retailer, letting customers create bespoke experiences much the way they do today when booking an airline ticket.
Skift Take: Marriott has unveiled details about its newest hotel brand, temporarily named Project Mid-T. It is mainly designed for converting existing hotels or reusing office spaces and is aimed at middle-class travelers.
Skift Take: IHG has petitioned to cancel Marriott's newest trademark, City Express by Marriott. IHG feels the name is just a little too close for comfort to its own popular hotel brand, Holiday Inn Express?
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Skift Take: LVMH will invest to help Accor breathe new life into the legendary luxury brand, leading more quickly to new Orient Express trains, hotels, and ships.
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Skift Take: New union leader Gwen Mills is preparing for tough negotiations as contracts between hotel groups and about 40,000 hotel workers are set to expire.
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