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Skift Take: As the social media influencer industry evolves and matures, destination marketing organizations are, in turn, taking them seriously as agents in their efforts to grow visitation.
Click on image to learn more Internal Control Review Program Click here to view video Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: The summer travel booking data for international destinations on Cleartrip shows that Indians tend to opt for locations with hassle-free and straightforward visa regulations.
Airways Hotel sought a solution to modernise its inventory and booking management and saw a significant jump once it partnered with STAAH. Located minutes from the airport and city centre, Airways Hotel is an oasis of understated luxury in Papua New Guinea’s capital, Port Moresby. It is known for its exceptional service and passionate attention to detail.
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show “breakfast included” as a primary search filter for hotel guests. It’s not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel as it’s one less decision they.
Skift Take: From adding luxury, lifestyle, and resort brands to boosting the company's ground game in China and the U.S., Keith Barr will leave a wide-ranging legacy from his half-dozen years as CEO of IHG when he departs in June.
What is a hotel reservation form? A hotel reservation form is a document designed to obtain all the information that an accommodation provider might need when taking a booking from a guest. Filling out a hotel reservation form represents a key step in the booking process, no matter whether the booking is taken through a travel agent, a hotel booking website or by the hotel itself.
There is a shift in how events are planned for […] The post The Rise of the Non-Professional Meeting Planner and What it Means for Hotel Sales Teams appeared first on Lure Agency.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Williams' decades of experience in the restaurant industry, includes key operations roles with Starbucks, McDonald's, Outback Steakhouse, Fleming's Steakhouse and Moe's Southwest Grill.
German hotel group H-Hotels.com has signed an agreement with Amadeus to expand their reach to travelers on digital channels, adding to Business Intelligence and Travel Seller Media contracts. May 8, 2023 – With expectations of a busy summer travel season, hoteliers in Europe are seeking ways to increase bookings and drive more awareness to their properties.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The two organizations will work together over the next three years to uncover disruptive ideas to propel the travel and hospitality ecosystems forward through new technologies aimed at improving customer experience.
Further supporting recovery around the region, a majority of Asia Pacific’s key hotel markets surpassed their 2019 levels in gross operating profit per available room (GOPPAR), according to STR‘s March 2023 P&L data release.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Tucked away on a gently sloping beach, just at the end of the iconic Croisette, Bijou Plage is an institution in Cannes. This summer, the legendary beach bar and restaurant joins the growing Experimental Group family.
Teranka Formentera opens for its first full season on 28th April. Set on the bohemian, Balearic island, the hotel enters the season under new ownership; Luxury Hotel Partners (LHP), umbrella brand behind the legendary Marbella Club and co-owners of Nobu Hotel Ibiza Bay. The boutique hideaway - a new venture for LHP and now a member of SLH - welcomes new garden dining, a rooftop lounge with spectacular island views, a curated selection of artwork and a unique wellbeing programme anchored in natur
Denise Flanders, General Manager of Hotel Bel-Air, has appointed Christophe Rull as executive pastry chef of Hotel Bel-Air. In this role, Rull is responsible for overseeing the pastry offerings at the iconic hotel, including in the Restaurant at Hotel Bel-Air, the popular Bar & Lounge, in-room dining, and banquets and events. Christophe is a French-born pastry chef with more than 20 years of experience.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
W Miami announce the appointment of Gonzalo Maggi Bescos as the new General Manager of the hotel. Gonzalo Maggi Bescos brings a wealth of experience and expertise to the position, having worked in the luxury hospitality industry for over 20 years in leadership roles across multiple continents, companies, and Marriott International brands.
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