Sun.Apr 23, 2023

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Controversial Mexico Railway Is Uncertain Factor in Yucatán Tourism

Skift Blog

Skift Take: The Mexican government aims to steer travelers toward less explored areas on the Yucatán Peninsula via a tourist train. But those efforts could backfire if it doesn't improve infrastructure where it's needed.

Tourism 299
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Bringing Digital Entertainment Into Focus for Hoteliers

Lodging

As the digital entertainment journey continues to evolve within the hospitality space, hoteliers are faced with more complex decisions than ever before about exactly how to provide their guests with both a memorable and seamless experience. Whether you’re talking about live TV programming, streaming services or wifi networks, guest expectations have risen to new heights in a post-COVID environment where they demand their hotel technology meets or exceeds what they have at home.

Services 279
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What’s the Travel Industry’s Record on Sustainability?

Skift Blog

Skift Take: This week we looked at the travel industry's record on sustainability, as well as headlines about Marriott, American Air, Hopper, and more.

Travel 279
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Hospitality Financial Leadership – Why Technology Has the Hotel Business Bootstrapped

Hotel Financial Coach Blog

Click on image to learn more 🔊 Listen to Post Bootstrapping is a statistical metric that uses random sample replacements. That definition is not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet.

Business 162
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Skift IDEA Awards 2023: Meet The Judges

Skift Blog

Skift Take: Skift IDEA Awards judges are carefully handpicked by the Skift team and include travel industry veterans, entrepreneurs, imagineers, and global leaders.

Travel 264
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How online reviews shape your hotel’s guest experience

eHotelier

The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.

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More Trending

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How to Trigger Dopamine to Maximize Your Hotel’s Direct Revenue

Refine

If you're a hotelier struggling to improve your website conversion rates, you're not alone. Maximizing hotel revenue through direct bookings is crucial, and a little something known as “dopamine” could be the key. In this article, we'll explore the connection between dopamine and positive online experiences and how personalization can help you create a memorable The post How to Trigger Dopamine to Maximize Your Hotel’s Direct Revenue appeared first on Revfine.com.

Revenue 96
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India Daily: Tata Group Seeks Regulatory Nod to Merge Vistara with Air India

Skift Blog

Skift Take: Would the eventual integration of the two carriers work wonders in the Indian aviation landscape? Or would it create a culture clash?

Tourism 246
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Building empathy and learning for frontline workers in the age of AI and digitization

Hotel Operations

By Derrick Gyamfi Senior Manager, Innovation Strategy Derrick is an emerging technology strategist for a leading hospitality brand. In his position, he quarterbacks strategic growth initiatives, partnering with subject matter experts to understand business problems, investigate new opportunities, test novel products, architect processes, and develop go-to-market strategies.

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Hotel Earnings Season Viewpoints From Top Bank Analysts

Skift Blog

Skift Take: Overall, analysts at investment banks like what they hear from public hotel companies about their financial performance in the near term. But the lookout for 2024 is uncertain.

Hotels 246
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Breezeway Launches Assist AI

Hospitality Tech

Assist AI is a series of automation features that combines deep property profiles with the generative AI power of ChatGPT. The first of these Assist AI features is Suggested Replies.

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Sudan’s Ongoing Battles Spark Emergency Repatriations

Skift Blog

Skift Take: Thousands of people are being pulled out, including airline staff, following the sudden deterioration in the country.

Business 246
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Cisco Unveils New Solution to Rapidly Detect Advanced Cyber Threats and Automate Response

Hospitality Tech

The cloud-first solution applies analytics to prioritize detections and moves the focus from endless investigations to remediating the highest priority incidents with evidence-backed automation.

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How Four Sisters Inns manages diverse boutique hotels at scale

Hotel Operations

with Tamara Mims President & CEO, Four Sisters Inns Tamara owns and oversees Four Sisters Inns, a management company with 17 boutique inns in California. Josiah’s note: I recently spoke with Tamara about how her background in operations, marketing, and technology guides the way she runs her unique approach to boutique hotel management and operations.

Scale 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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AHLA Announces Technology Acceleration Award

Hospitality Tech

Winners will be recognized at The Hospitality Show.

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Criterion Hospitality chooses Atomize RMS to automate pricing

eHotelier

Atomize, the global innovative revenue management software (RMS) has been selected by Criterion Hospitality to support their Commercial Strategy in the UK.

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accesso Acquires Ski Technology Provider Paradocs

Hospitality Tech

The flexible, integrated solution empowers ski areas to take full control of their operations across ticketing and passes, snow school, retail and equipment rental, food & beverage, administration and online sales.

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YOTEL debuts YOTELPAD in Europe with new opening in Stratford, London

eHotelier

YOTEL has today announced plans to debut its disruptive aparthotel brand, YOTELPAD, in Europe with the opening of YOTELPAD London Stratford in Q4 2023, following a long-term management agreement with the owner, Silver Mascot Limited. It will be YOTEL’s seventh property in the UK and third in London, joining YOTEL London City and YOTEL London Shoreditch.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Mews acquires Hotello; sixth acquisition and first in North America

eHotelier

Mews, a leader in hospitality technology and cloud-based property management systems (PMS), today is announcing the acquisition of Hotello, the Montreal-headquartered cloud PMS solution for hotel properties. The acquisition further strengthens the growth strategy for Mews in North America, and more specifically the Canadian market and the company’s commitment to delivering technology that simplifies and automates operations for modern hoteliers and their guests.

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Intercontinental Maldives welcomes new Spa Manager and exciting new visiting practitioners

eHotelier

The InterContinental Maldives Maamunagau Resort welcomes Tati Nurhayati as the new Spa Manager for the award-winning Overwater AVI Spa. With more than 20 years of experience in the Spa and Wellness industry, Tati joins Maamunagau, bringing a wide range of experience along, including appointments within the Maldives, Africa and her home Country, Indonesia.

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John Carns named General Manager at The Henderson Beach Resort and Spa

eHotelier

Henderson Beach Resort - Destin's only luxury resort- is pleased to announce the appointment of John Carns as general manager. With over two decades of hospitality industry experience, Carns will oversee daily operations of the beach resort.

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Omni Atlanta Hotel at CNN Center partners with Atlanta United for unparalleled luxury experience

eHotelier

Omni Atlanta Hotel at CNN Center has officially partnered with Major League Soccer team, Atlanta United. The hotel’s sports lounge, Top Draft, has also been announced as one of Atlanta United’s official pub partners.

Hotels 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hotel construction down across world regions

eHotelier

Each of the four world regions showed a year-over-year decline in hotel construction activity, with Asia Pacific coming closest to its 2022 comparable, according to March 2023 pipeline data from STR.