Skift Blog

APRIL 16, 2024

Skift Take: Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints.

Consumer 331

Consumer 331

Hotel Management

APRIL 16, 2024

Canberra based property group Doma has introduced its third Little National Hotel with the opening of Little National Newcastle. Located on Newcastle’s harbourfront district, at 44 Honeysuckle Drive, the 181-room hotel has the highest room count of any hotel in the city, reflecting its smart compact room design. “Little National Newcastle marks the third venture hotel in Australia, and stands as a testament to Doma’s commitment to providing an affordable luxury hotel experience,” said Doma

General Manager 277

General Manager Tourism Hotels Management 277

Skift Blog

APRIL 16, 2024

Skift Take: Think Iceland was an unexpected favorite for Chinese tourists, what would you say about Kazakhstan?

Tourism 312

Tourism 312

Lodging

APRIL 16, 2024

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into a hotel lobby to the final farewell at check-out, every interaction and service provided must be seamless and efficient. In this digital age, where technology is deeply integrated into every aspect of our lives, device monitoring emerges as a crucial tool for maintaining the highest standards of operational efficiency, sustainability, and [

Hospitality 276

Hospitality Services Operations Hotels 276

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Skift Blog

APRIL 16, 2024

Skift Take: Wyndham aims to woo businesses to book hotels directly by simplifying the process and turbocharging rewards. The hotel franchisor is betting big on America's infrastructure spending boom.

Business 304

Business Small Business Hotels Events 304

Hotel Management

APRIL 16, 2024

Adge Hotel and Residences in Sydney’s Surry Hills has opened a second hotel tower on the site, expanding its room count by 149 guest rooms to a total of 254. Operated by La Vie Hotels and Resorts, Adge Hotel and Residences opened last August on the site of the former Cambridge Hotel. La Vie reports that the hotel has exceeded occupancy targets since opening, regularly selling out during key events.

General Manager 264

General Manager Resorts Hotels Events 264

Hotel Management

APRIL 16, 2024

In the town of Big Sky, a short drive from the legendary ski slopes, is The Wilson Hotel , one of Montana’s newest, stylish and most affordable properties. James Wilkinson checks in. The Wilson Hotel, a member of Residence Inn by Marriott, made its debut in the town of Big Sky, Montana, in 2019 and since then it has continued to receive acclaim across America as the nation’s most exciting and best property in that collection.

Dining 246

Dining Hotels Shopping Resorts 246

Skift Blog

APRIL 16, 2024

Skift Take: TUI is tapping into the booming African tourism market as it spreads its offerings throughout the continent.

Tourism 289

Tourism Market Marketing Hotels 289

Lodging

APRIL 16, 2024

DiamondRock Hospitality Company (the “Company”) (NYSE: DRH), a lodging-focused real estate investment trust that owns a portfolio of 36 premium hotels and resorts in the United States, today announced leadership changes and a simplified organizational structure to drive continued business momentum: With these changes, which are effective today, DiamondRock has reduced its executive team structure from six to four members, including the Company’s Executive Vice President and Gen

Real Estate 159

Real Estate Hospitality Resorts Business 159

Skift Blog

APRIL 16, 2024

Skift Take: United is making some adjustments to its long-term fleet plans after the FAA placed production constraints on Boeing.

289

289

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Hotel Management

APRIL 16, 2024

Melbourne’s The Royce hotel has been accepted into Virtuoso’s exclusive global portfolio of luxury travel partners. Comprising over 2,200 suppliers in 100 countries, Virtuoso will present new sales and marketing opportunities to the network’s more than 20,000 luxury travel advisors and their highly desirable clientele. The 94-room hotel includes 18 spacious, uniquely designed suites, including six two-storey loft-suites with original cornicing which were once home to the original Rolls Royce mec

Travel 147

Travel Sales Business Resorts 147

Skift Blog

APRIL 16, 2024

Skift Take: While Maldives enjoys record-breaking arrivals, its tourism companies aren't about to let the Indian market keep falling. They're on a mission to reverse the trend.

Tourism 282

Tourism Market Marketing 282

Hotel Management

APRIL 16, 2024

Marriott International is looking to conversions and adaptive reuse projects to expand its footprint across Europe, the company announced at the International Hospitality Investment Forum in Berlin this week. Targeting nearly 100 properties and over 12,000 rooms by the end of 2026, Marriott’s conversions plan represent more than 40% of the company’s European development pipeline expected to open during that period.

Branding 130

Branding Pipeline Revenue Sales 130

Skift Blog

APRIL 16, 2024

Skift Take: We are hosting two back-to-back events: Skift Data + AI Summit and Skift Short-Term Rental Summit in New York City at Dotdash Meredith this June.

Events 263

Events 263

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotel Management

APRIL 16, 2024

Adelaide hotels will be in the spotlight at upcoming hotel architecture and interior design conference, Design Inn Symposium. In less than two weeks, on Tuesday April 30, Design Inn delegates will gain access to dedicated site tours of a number of new and refurbished hotels, including an exclusive first look of new-build Crowne Plaza Mawson Lakes, which is due to open in later this year.

Market 130

Market Marketing Hotel Marketing Hotels 130

Skift Blog

APRIL 16, 2024

Skift Take: Loyalty programs are huge business for many airlines, with fierce competition for well-heeled frequent fliers. BA will be hoping these changes make its Avios scheme more attractive to existing and future customers.

Business 259

Business Travel 259

Hotel Management

APRIL 16, 2024

Explore the latest range of thoughtfully designed hotel bathroom accessories and bathrobes that will improve guest satisfaction and the bottom line while reducing environmental impact. Make the switch today. Simple yet thoughtful touches are key to executing an in-room experience that encapsulates the comforts and convenience of home, whilst on the road.

Hotels 130

Hotels Management 130

Skift Blog

APRIL 16, 2024

Skift Take: In 2023, air travel got pretty close to pre-pandemic levels. This thrust Tokyo Haneda and Seoul’s Incheon Airport back into the spotlight.

Travel 246

Travel Closing 246

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Pipeline

Hotel Management

APRIL 16, 2024

A powerful solution for precise, transparent financial planning, FutureLog’s smart Capital Expenditure (CAPEX) Management tool is the newest addition to its suite of cloud-based procure-to-pay (P2P) software designed for the hospitality industry. From setting budgets to tracking approved investments, transparency and accuracy are key to effective CAPEX Management.

Management 130

Management Consumer Closing Hospitality 130

Skift Blog

APRIL 16, 2024

Skift Take: Wildfires tarnished the tourism appeal of the Golden State. So Visit California is running a splashy new "Ultimate Playground" campaign. CEO Caroline Beteta dishes on the pivot, her $150 million war chest, and how her team uses famous faces as brand ambassadors.

Tourism 246

Tourism Branding Events Business 246

Hotel Business

APRIL 16, 2024

Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Cambria and Radisson will implement Toast technology as a brand standard by summer 2025 for Cambria and by the beginning of 2026 for Radisson properties.

Branding 115

Branding Dining Services Operations 115

Skift Blog

APRIL 16, 2024

Skift Take: Travel and tourism industry accounted for around 6% of India's GDP in 2022. The country has therefore been focusing on boosting tourism.

Tourism 245

Tourism Travel Revenue Hotels 245

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

eHotelier

APRIL 16, 2024

There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.

Hospitality 111

Hospitality 111

Skift Blog

APRIL 16, 2024

Skift Take: A leading travel and tourism investment firm acquires the third-largest tour operator in Europe.

Tourism 173

Tourism Operations Travel 173

STAAH

APRIL 16, 2024

In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Hoteliers need to employ smart strategies to optimize revenue and profitability. One of the most powerful tools in their arsenal is a robust Revenue Management Solution (RMS). However, with numerous options available, choosing the right RMS can be daunting.

Revenue Management 107

Revenue Management Revenue Management Forecasting 107

Skift Blog

APRIL 16, 2024

Skift Take: Today's podcast looks at hotel expansion in Europe, cautious flight plans in the Middle East, and Accor’s India ambitions.

Hotels 162

Hotels 162

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Hotel Business

APRIL 16, 2024

Upgrading your property’s entertainment technology can feel like an overwhelming and expensive task. But imagine an upgrade that doesn’t just entertain—it supports staff, delights guests, and drives loyalty. Elevate your property with these quick tips. Deliver an experience that builds valuable guest loyalty Today’s guests expect more from their in-room entertainment.

Hotels 105

Hotels Services Business Hospitality 105

Skift Blog

APRIL 16, 2024

Skift Take: Hostelworld CEO Gary Morrison is ringing in the evolution of the hostel dweller. More solo travelers look for friends with chat tools, and bunking up can bring carbon emissions down.

Travel 162

Travel OTA Hotels 162

Hotel Designs

APRIL 16, 2024

Hotel Designs Grand Hyatt Barcelona has opened its Art Deco inspired doors Grand Hyatt Barcelona has opened its Art Deco inspired doors The opening of Grand Hyatt Barcelona, the first urban Grand Hyatt hotel in Spain, marks the fifth Grand Hyatt hotel operating in Europe and reflects Hyatt’s accelerated brand growth in Spain… Grand Hyatt Barcelona is poised to redefine the city experience, situated in the exclusive Alta Barcelona area.

Events 105

Events Accommodation General Manager Branding 105

gcommerce

APRIL 16, 2024

We frequently get asked what are the most popular hotel offers. While we could have relied on educated guesses from client and team member feedback, we opted to dive into the data for concrete answers. Our analysis of rate plan categories across our entire portfolio revealed some fascinating insights. Loyalty is gold Outside of the standard BAR (best available rate), rates categorized under loyalty were the most commonly booked across our portfolio.

Average Length of Stay 105

Average Length of Stay Consumer Hotels Resorts 105

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality