Wed.Dec 27, 2023

article thumbnail

Kickstart Your 2024 New Year’s Resolutions at Skift Megatrends

Skift Blog

Skift Take: A new year means new resolutions and what better way to develop your 2024 professional resolutions than by attending Skift Megatrends, our most popular event forecasting the top trends that will define the travel industry for the year ahead.

article thumbnail

4 Profitability Trends: Bottom Lines Have Improved but Expenses Continue to Grow

Lodging

Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […

Travel 290
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Viator, GetYourGuide, and Klook Push for Day Tour Dominance: 2024 Outlook

Skift Blog

Skift Take: Lots of talk about profitability but very little intention of going public. These are the emerging trends we're keeping an eye on for these three key tours and activities online platforms.

Intent 308
article thumbnail

Embracing the Scientific Method: The Future of Hotel Management

Hospitality Net

In the hospitality industry, hoteliers are constantly seeking innovative strategies to enhance guest satisfaction, optimize operations, and boost revenue. As we step into 2024, one transformative approach stands out: adopting a mindset similar to that of scientists. This article delves into why and how hoteliers should embrace experimentation, the test-and-learn approach, and continuous innovation to stay competitive and successful.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Airline Loyalty Changes in 2024: More Credit Card Perks, Spending Wins Over Mileage

Skift Blog

Skift Take: Many of the loyalty program changes in 2024 are part of a continuing trend in the airline industry to reward customers who spend more.

329
329
article thumbnail

How Great Survey Design Impacts Hotel Operations and Long-Term Hotel Value

Hospitality Net

As consultants who are often brought on by hotel owners to represent their interests as asset managers, one of the first tasks we undertake to familiarize ourselves with the brand or property is to peruse the reviews and other feedback data. And we mean ‘peruse’ in its literal definition; we read through the entirety of TripAdvisor, OTA reviews and other survey channels, never settling for the aggregate metrics as presented.

More Trending

article thumbnail

Why Aren’t There Enough Revenue Managers in Hotels? Let’s Break It Down Simply

Hospitality Net

The scarcity of skilled Revenue Managers in the flourishing hotel industry is indeed a puzzle worth dissecting. Despite a forecasted 10.63% growth in overall demand, the industry grapples with a shortage of adept individuals capable of steering revenue optimization amid this surge. While discussions often revolve around workforce migration from the hospitality sector or the challenges posed by the Gen Z workforce, I believe the root of this scarcity lies within our foundational training structur

article thumbnail

Apple Hospitality REIT Publishes Corporate Responsibility Report

Lodging

RICHMOND, Virginia—Apple Hospitality REIT, Inc. published its annual Corporate Responsibility Report, which details the company’s environmental, social, and governance (ESG) performance, strategy, and initiatives and includes its commitment to environmental sustainability, corporate employees, hotel associates and guests, communities, and other stakeholders.

article thumbnail

The Prosperous Hotelier: The Numbers Are All Connected

Hotel Financial Coach Blog

The Prosperous Hotelier The Numbers Are All Connected Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: The Numbers Are All Connected first appeared on Hotel Financial Coach.

Services 130
article thumbnail

Hampton Inn & Suites Knoxville-Turkey Creek/Farragut Names LBA Hospitality as Manager

Lodging

DOTHAN, Alabama—LBA Hospitality announced that it has taken over the management of the 105-room Hampton Inn & Suites Knoxville-Turkey Creek/Farragut. 3H Group of Chattanooga, Tennessee now owns the recently purchased hotel. This acquisition marks the 25th property LBA is managing in partnership with 3H Group. Located 17 miles from McGhee Tyson Airport and 20 minutes from downtown Knoxville, the four-story hotel offers access to the shops and restaurants of Turkey Creek, the Knoxville Zoo, an

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

2024 POS Software Trends: Vendors Give A Glimpse of New Features Coming in 2024

Hospitality Tech

POS Software vendors recap their 2023 accomplishments, most innovative features.

83
article thumbnail

AC Hotel Naples 5th Avenue Opens

Lodging

AC Hotels by Marriott has opened its newest property in Naples, which is a three-story property that includes 150 guestrooms; a lobby and ground-floor café; 2,500 square feet of event space; a fitness center; an outdoor rooftop pool; and Limón, a rooftop restaurant and bar with seating both indoors and out. The hotel’s design has local artwork that draws inspiration from the region’s bald cypress tree and greenery.

Hotels 162
article thumbnail

No show in hotels: What is it and what policies to apply? | Mews

Mews

If you work in the hotel industry, you've probably heard the term "no show". As you well know, it happens when a guest books a room but neither shows up nor cancels the reservation. Besides being a headache, these no shows can lead to significant financial losses for your business.

article thumbnail

Knowland Expands Services With Data Collection in Riyadh, Saudi Arabia

Lodging

ARLINGTON, Virginia—Knowland announced its expansion in the Middle East with data collection in Riyadh, Saudi Arabia, to accommodate the growing demand and competition facing new hoteliers in the market. Regional meetings and events growth continues in the triple digits, with a 167 percent increase over the same period last year. Not new to the market, Knowland has been collecting MICE data in the UAE since 2009, establishing a threshold of regional insight, and is replicating […] The post

Services 162
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Langham Hospitality Group lands in the heart of China

Hotel Designs

Hotel Designs Langham Hospitality Group lands in the heart of China Langham Hospitality Group lands in the heart of China Langham Hospitality Group (LHG) has signed a management agreement with Xi’an Hao Rui Property Co. Ltd. to bring its modern upper-upscale Cordis brand to Xi’an, home of the terracotta warriors… One of the Four Great Ancient Capitals of China, Xi’an traces its foundations back more than 7,000 years and was once the start of the old Silk Road.