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Skift Take: A Skift scoop: Hilton told hotel owners it was changing policy to ensure mandatory resort fees are displayed upfront on all its sites and apps. The move follows Marriott and Hyatt's similar steps this year.
Skift Take: Few of these features seem to have been designed with travel front-of-mind, except for the corporate booking tool — that's getting close to what travelers are asking for.
Skift Take: WhatsApp's evolving suite of services and its impact on businesses demonstrate the platform's potential to reshape customer engagement and service. The future of customer interactions appears increasingly promising.
Skift Take: European authorities will seemingly have to find way other ways to reduce the carbon footprint of the airline industry. It's incredibly unlikely much of the European Union will support France's push for minimum pricing on flights.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: Hyatt plans to open about 30 hotels in the Americas before 2026, Thailand aims to return to record tourism next year, and First Hospitality acquires 17 hotels.
Skift Take: U.S. tourism executives came back from their trips optimistic about the Chinese tourism market's recovery despite long visa wait times and the slow return of air connectivity.
Skift Take: Hong Kong is back in business. Travel performance boomed in August 2023, but talk of full recovery is still premature, as 2019 wasn't a particularly good year with widespread protests impacting travel demand in the country.
Skift Take: Hong Kong is back in business. Travel performance boomed in August 2023, but talk of full recovery is still premature, as 2019 wasn't a particularly good year with widespread protests impacting travel demand in the country.
Skift Take: As we decipher the future of travel at our 10th annual Skift Global Forum next week, it’s clear that this is a pivotal time for the industry as the technologies, platforms, and trends that are defined today will have a lasting impact in the years ahead.
Skift Take: It's been little over a week since the earthquake in Morocco. The hospitality and tourism industries are staying strong, both in terms of business and in mind-set.
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