Mon.Jun 16, 2025

article thumbnail

Accor Bets on Kylian Mbappé in Loyalty Ad to Cut Out Middlemen

Skift Blog

Skift Take: Accor is running ads for its loyalty program that star footballer Kylian Mbappé. The goal is to drive more direct bookings. The backstory is that online travel agencies are incredibly convenient for consumers and incredibly expensive for hotel companies like Accor.

Consumer 255
article thumbnail

The Wildbirch Hotel Opens in Downtown Anchorage, Alaska

Lodging

ANCHORAGE, Alaska—The Wildbirch Hotel is now open in Anchorage’s Mushing District, offering an experience as the city’s first lifestyle boutique property and newest hotel lodging option in 20 years. With 252 modern rooms, this locally owned lifestyle hotel—the first JdV by Hyatt property in Alaska—anchors the West Fourth Avenue corridor, which is a hub for shopping, dining, historic and cultural experiences.

Shopping 194
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

1.2 Million Room Assignments in a Second: Marriott, Highgate on Hotels and AI

Skift Blog

Skift Take: Hotels are seen as being behind on AI. But we’re beginning to see more experiments and how tech can improve service.

Services 205
article thumbnail

Paradox Hotels and Resorts to make Australian debut at historic Sydney address

Hotel Management

Paradox Hotels and Resorts is set to mark its entry into the Australian market with the opening of its first hotel at the historic Sydney address, 27 O’Connell Street, on July 1, 2025, following a rebranding of Radisson Blu Plaza Hotel. Owned by TA Global since 1997, the heritage-listed sandstone building was built in 1856 as the home of John Fairfax and Sons.

Resorts 162
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Resorts World Las Vegas Debuts Room Keys in Apple Wallet, No App Needed — Exclusive

Skift Blog

Skift Take: Digital room keys have been around for years, but the catch has been that guests have to download a hotel's app to make them work. So some hoteliers are hoping to simplify things.

Resorts 186
article thumbnail

G6 Hospitality Launches Revamped My6 Consumer App

Lodging

DALLAS, Texas—G6 Hospitality, the parent company of Motel 6 and Studio 6, announced the launch of the new My6, a revamped consumer app with an advanced AI personalization feature for customers. The guest-facing app delivers faster performance with a 50 percent reduction in latency, offering improved booking experiences that benefit property visibility and occupancy rates.

Consumer 147

More Trending

article thumbnail

RMS Launches Next-Generation Booking Engine

Lodging

INDIANAPOLIS—RMS has launched its next-generation booking engine at HITEC 2025, delivering a faster and intuitive experience to boost direct bookings and meet guest expectations. Built with a mobile-first, responsive design that allows booking across all devices with fewer clicks and faster load times, the engine lets guests navigate the reservation process whether they’re booking from a laptop or smartphone.

Hotels 147
article thumbnail

Brand USA Launches New Tourism Campaign as Travel Recovery Stalls

Skift Blog

Skift Take: At a time of political upheaval weighing on inbound tourism, Brand USA's new campaign aims to lift global enthusiasm for U.S. travel.

Tourism 239
article thumbnail

Inntopia Integrates With Stayntouch’s Cloud-Based PMS

Lodging

BETHESDA, Maryland—Inntopia announced a new integration with Stayntouch‘s cloud-based property management system. The partnership will allow resorts and hotels using Stayntouch’s PMS to take advantage of Inntopia’s multi-system booking engine and marketing CRM/CDP technology. “Stayntouch is a fantastic platform and works with some of the best hotels and resorts in the world.

article thumbnail

Skift Data + AI Summit Video: AI and the Future of Travel Marketing

Skift Blog

Skift Take: As destinations navigate growing competition, real-time movement data is becoming essential to inform smarter marketing, planning, and resource allocation. In this talk, Zartico’s chief innovation officer and co-founder, along with its chief operating officer, discuss how AI-powered behavioral insights can close costly data gaps across the visitor journey.

Marketing 144
article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

Nomadix Inc. Adds EG 5K to Its Suite of Internet Gateways

Lodging

PLANO, Texas—​​Nomadix Inc​. announced the newest addition to its suite of internet gateways—the EG 5K. High-speed internet access (HSIA) remains a top requirement for hotels, residential buildings, and other shared spaces. Building on its legacy in the hospitality and multifamily sectors, Nomadix designed this new gateway to deliver WiFi to properties where many users share the same guest, visitor, or resident network.

article thumbnail

Global Travel Grows, but U.S. Drags Down Momentum

Skift Blog

Skift Take: Even with Americans eager to visit Europe this summer, weak consumer confidence and currency headwinds at home are weighing down the broader recovery.

Consumer 201
article thumbnail

HB Exclusive: Mirbeau Inn & Spas celebrates 25 years

Hotel Business

After 25 years of offering European-inspired retreats focused on wellness and relaxation, The Mirbeau Companies’ Mirbeau Inn & Spas brand is celebrating its anniversary with a major expansion: a new resort in Beacon, NY, scheduled to open in the winter of 2026. The property will be located on the 64-acre Tioronda estate, once home to Joseph and Eliza Howland, along the Hudson River.

article thumbnail

Iran-Israel Conflict Force Longer Routes for Indian Airlines

Skift Blog

Skift Take: The armed conflict between Israel and Iran is the latest in developments that have been disrupting travel in the region. For Indian airlines, it means navigating a maze of airspace closures as Pakistan's airspace still remains restricted.

Travel 277
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

St Pancras London rebrands and joins Autograph Collection Hotels

Hotel Designs

Hotel Designs St Pancras London rebrands and joins Autograph Collection Hotels St Pancras London rebrands and joins Autograph Collection Hotels First opened in 1873 as the Midland Grand Hotel and designed by Sir George Gilbert Scott, the Grade I-listed landmark, St Pancras London, has long stood as one of London’s most iconic buildings, and has now rebranded as part of Marriott Bonvoy’s Autograph Collection… St Pancras London is a masterpiece of High Victorian Gothic architecture, known fo

Hotels 93
article thumbnail

STAAH Revolutionizes Black Rock Hotels’ Online Booking Process in India, Enhancing Operational Efficiency and Driving Revenue Growth

STAAH

STAAH has revolutionized Black Rock Hotels’ online booking process by implementing advanced technology solutions that streamline inventory management and synchronize distribution channels. With STAAH’s powerful Channel Manager, Black Rock Hotels, which operates properties in Pushkar, Jaipur, and Ranthambore, can now update their room availability in real-time across multiple platforms, significantly improving operational efficiency.

Revenue 79
article thumbnail

Airbus Dominates Subdued First Day at Paris Air Show

Skift Blog

Skift Take: With Boeing on the sidelines, Airbus had a clear runway on day one at Le Bourget. The industry's cautious footing speaks volumes.

167
167
article thumbnail

RMS Launches Powerful New Booking Engine at HITEC 2025

Hotel Speak

INDIANAPOLIS, RMS Stand 1615 – June 16 – RMS has officially launched its next-generation booking engine at HITEC 2025, delivering a faster, cleaner, and more intuitive experience to boost direct bookings and meet modern guest expectations. Built with a mobile-first, ultra-responsive design that makes booking seamless across all devices. With fewer clicks and faster load times, guests can navigate the reservation process with ease, whether they’re booking from a laptop or smartphone.

article thumbnail

Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

India’s Only Ocean Cruise Operator Files Draft Papers for $84.5 Million IPO

Skift Blog

Skift Take: Cordelia Cruises is counting on a rising middle class to fuel demand. Launching an IPO is a bold play, but in an untapped market, being early may be everything.

article thumbnail

Master Operational Plans: 5 Habits for Hotel Leaders

eHotelier

In the hospitality industry, success doesn’t happen by chance—it’s planned. As a hotel manager, I’ve seen firsthand how a well-crafted operational plan can transform a team from reactive to proactive, from scattered to synchronized. The Manage Business Operational Plans course reinforces what many of us have learned on the job: operational planning is the bridge.

article thumbnail

How to Enter the Skift IDEA Awards in Under 90 Minutes

Skift Blog

Skift Take: Great ideas deserve industry recognition. Enter the Skift IDEA Awards now, then use the extra time to elevate your submission before the deadline.

140
140
article thumbnail

Fans in stands = heads in beds

Hotel Business

So I was sitting down in front of my computer getting ready to write this editor’s note, and Gregg Wallis, our senior editor, popped into my office to chat about the cover story he wrote for this issue. I asked him to give me a quick synopsis about the story I had assigned him—knowing I was going to write about it here—and he boiled it down to this: Fans in stands = heads in beds.

Events 52
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

STR Weekly Insights: Mixed Performance for U.S. And Global Hotel Industry for Week of 1&7 June 2025

Hotel News Resource

U.S. hotel industry experiences a soft start in June with fluctuating weekday and weekend performances, while global RevPAR continues to grow, albeit at a slower pace. Japan sees significant growth due to EXPO 2025, contrasting with mixed results in other key markets like China and France.

article thumbnail

Quore COO David Fox to retire

Hotel Business

Hotel operations software provider Quore has revealed the upcoming retirement of COO David Fox , one of the company’s original team members, after more than a decade of service. Industry veteran Vail Ross will be joining the company as VP, business development. Since joining in 2014, Fox has played a foundational role in shaping Quore’s growth, customer relationships and service philosophy, according to the company.

Scale 59
article thumbnail

Rockwood Resort Motel

Webrezpro

Whether you’re there with your family or there for the nightlife, Rockwood Resort Motel is ready for you. Located in Lake Ozark, Missouri, they have plenty of eateries, bars, and live music nearby… and of course, there’s the lake. Catch yourself a bass! Rockwood Resort Motel has chosen our cloud-based WebRezPro Property Management System to […] The post Rockwood Resort Motel appeared first on WebRezPro.

Motels 71
article thumbnail

Alessandra Leoni MIH joins Focus Group to lead Hospitality division

eHotelier

Focus Group, one of the UK's leading independent providers of essential business technology, today announced the appointment of Alessandra Leoni MIH as Head of Hospitality.

article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Infor Hospitality Names SHR as Preferred CRS Partner to Elevate Unified Guest Experiences for Modern Hoteliers

Hospitality Tech

Strategic integration between Infor HMS and SHR’s Central Reservation System empowers hoteliers with a connected, cloud-first platform to drive direct bookings, centralize operations, and optimize profitability.

article thumbnail

Smart hotel: Technology for small hotels

Little Hotelier

What is smart hotel technology? A smart hotel is one that uses technology to create a system of connected digital tools which automate operations , enhance the guest experience and improve efficiency. This smart tech comes in the form of smart TVs, lighting, air conditioning, blinds and in-room tablets that allow you to control all these items as well as interact with the hotel.

Hotels 52
article thumbnail

HITEC 2025: PPDS Debuts135” Foldable and Height Adjustable Philips Unite LED 6000 Series All in One display

Hospitality Tech

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 HITEC 2025: PPDS Debuts135” Foldable and Height Adjustable Philips Unite LED 6000 Series All in One display PPDS, the exclusive global provider of Philips Professional Displays and complementary solutions, is excited to an

article thumbnail

Red Roof Inn Sanford, NC, completes $1.3M renovation

Hotel Business

Red Roof has opened Red Roof Inn Sanford, NC. Owner Jay Dan Gigev 2501 LLC has completed a $1.3 million renovation of the property, which included painting the exterior of the hotel and guestrooms, as well as adding new bedding, vanities, sinks, floors, case goods, lights and televisions in guestrooms. The 122-room hotel offers free WiFi, free continental breakfast, a seasonal outdoor pool, free coffee in the lobby, a guest laundry facility and a free expanded cable package.

Hotels 59
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.