article thumbnail

Marriott launches midscale brand for value-conscious consumers

Hotel Management

The 201-room Four Points Express by Sheraton London Euston will offer easy access to London’s shopping and theatre districts, as well as many tourist hotspots. The post Marriott launches midscale brand for value-conscious consumers appeared first on Hotel Management.

Consumer 147
article thumbnail

STUDY: Consumers Embrace Retail Automation, Reject Restaurant Robot Cooks

Hospitality Tech

Software Advice’s 2024 Automated Customer Experience Survey finds consumers demand speed and technology while shopping yet reject automation at multiple touch points.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Generative AI use cases for consumer travel

Hospitality Today

While the research, shopping, and booking interfaces take center stage, several other use cases stand out on the consumer side

article thumbnail

Target Audience for Luxury Brands – Engaging Elite Consumers

MediaBoom

These consumers seek out exclusivity, sophistication, and prestige in the products and services they choose to indulge in. We will explore the ways to identify and engage luxury consumers, with a specific focus on affluent customers who are seeking high-end products and experiences. What Values Drive Your Luxury Brand Target Audience?

article thumbnail

With ABS, hoteliers can leverage retail best practices

Hospitality Net

Whether it’s adding extra pepperoni on a pizza, choosing add-ons when booking an airline ticket to AI-driven product recommendations in retail e-commerce, consumers are routinely exposed to personalization mechanisms in their shopping experiences. We have become accustomed to control over our purchases. So, what about hotels?

Retail 246
article thumbnail

Black Friday 2023: Direct Channel Campaigns Boost Hotel Website Conversions by 43%

Hospitality Net

This annual shopping phenomenon has seamlessly woven its way into the fabric of the travel sector, influencing consumer behavior and reshaping booking patterns. As hoteliers navigate the ever-evolving landscape of the hospitality industry, certain moments stand out as pivotal, and Black Friday is undeniably one of them.

Shopping 130
article thumbnail

U.S. Hotels Set for Boost From Robust Travel and Direct Bookings

Skift Blog

But as hotel rates rise and economies get shakier, consumers may prefer to do more comparison shopping. Skift Take: Hotel companies want to reduce their dependence on online travel agencies, which charge high commissions. Sean O'Neill Read the Complete Story On Skift

Travel 183