This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Skift Take: The new startup Journey faces significant challenges in building consumer adoption and achieving the necessary scale to compete with established loyalty programs. But its notable backers believe it's addressing critical pain points in today's loyalty system. Sean O'Neill Read the Complete Story On Skift
Skift Take: As Yatra looks at ways to workaround competition in its consumer business, the company is continuing to scale its corporate travel segment to drive profitability. Bulbul Dhawan Read the Complete Story On Skift
A recent CBRE analysis for LODGING noted that rising wages, heightened supply costs, and ongoing labor challenges have prompted hoteliers to increasingly scale back restaurant hours and menu offerings, reduce their in-room dining and minibar service, and adopt self-serve kiosks and grab-and-go market models.
Skift Take: Large scale acquisitions between consumer travel brands are rare these days, but now there are rumblings of one between Uber and Expedia. Could it work out? We're skeptical. Justin Dawes Read the Complete Story On Skift
Speaking exclusively to HM , Choice Hotels Asia-Pac CEO Trent Fraser, described the deal as a highly significant milestone that will allow Choice to scale quickly in Asia-Pacifics fastest-growing market. We know that China is Australias second top source feeder market with 829,000 trips YE 2024 and $8.1
However, navigating the complex regulatory landscape has become increasingly time-consuming and costly. The post Exclusive: Veriu Group CEO Zed Sanjana on scaling up apartment hotels appeared first on Hotel Management. Building codes and regulations Compliance with building codes and regulations is essential for new hotel builds.
Victorian hotels are also high on the popularity scale, with 39% growth year-on-year. With growing consumer confidence, we have strong optimism for hotel performance throughout the remainder of 2025, Williams said. The post Accors Queensland hotels see Easter bookings spike appeared first on Hotel Management.
Social media has transformed how we communicate, consume content, and conduct business. However, social media’s potential for connecting people at scale quickly became apparent. Brands have adapted by embracing influencer collaborations , user-generated content , and live-streaming events to foster deeper connections with consumers.
Velaa is at the very forefront of scaling its product and technology innovations to meet consumer demand seen in its recently opened, industry-defining Wellbeing Village.
How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. The goal is to refresh those brands, to scale those brands because they are the perfect to either manage or franchise.
hotel construction pipeline is being driven in large part by the introduction of more than 120 new brands since 2017 and focused development in two high-performing segments: the upper-midscale chain scale and extended-stay accommodations. The expansion of the U.S.
For that reason, finding the right green certification is essential for properties and can help tip the scales in their favor when it comes to consumers making decisions. While taking steps to “go Green” can have many benefits for hoteliers on its own, getting recognized for such measures is also critical for these properties.
With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not be the best thing for consumers. Once fully integrated into a hotel’s systems, the PMS simplifies time-consuming tasks, like rate management, freeing up valuable resources.
The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience. The post Medallia: 61% of consumers willing to spend more for personalized experiences appeared first on hotelbusiness.com.
Recruitment & Training : This is a big point of difference as most hotels need to scale up or down seasonally. Management Time: Managing Valet Parking is very time consuming for management. FCV has a cross section of clients in the hotel sector such as W Sydney, Crown, Kimpton, and Emporium Southbank.
For this, you must also develop a brand image that shows consumers what you have to offer. The post Financial Advisor Marketing Strategies — The Key to Scaling appeared first on Mediaboom. Here’s how you can do that: Define your value proposition and shamelessly highlight it everywhere. Good choice. Social media? Even better.
Thats why were on a mission to automate all of those time-consuming tasks, starting with message creation! Whether youre a boutique hotel juggling a million tasks or a hotel chain looking to scale up your website personalization strategy, our AI templates will make your life easier while delivering real results.
This is especially true for the future luxury consumers, often referred to as the Millennials and Gen Z, or even more precisely HENRYs (‘High earners, not rich yet’). This younger group of would-be spenders are developing a different approach to the idea of what a luxury brand should entail compared to the older generations of consumers.
Together, Starwood Capital, through a controlled affiliate, and AJ Capital will leverage their collective real estate acquisition, investment and development expertise to create a unique brand in a virtually undifferentiated segment that can scale rapidly. ” The post Starwood Capital, AJ Capital launch Field & Stream Lodge Co.
market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. What started in Switzerland is now entering the U.S.
While capabilities keep improving every day (and are far from perfect), that hasn’t stopped major consumer corporations from jumping on the bandwagon to experiment and tap into the amazing creativity, cost-savings and scale these tools can offer. Generative AI has really made a splash over the past 8 or 9 months.
and Canada will allow owners to capitalize on today’s increased consumer demand for longer-stay options at an affordable price, while taking advantage of a turnkey prototype and Marriott International’s powerful operational engines. So, with strong consumer demand, there’s a very positive growth trajectory.”
“Today we are combining Sam Nazarian’s unmatched culinary and lifestyle experience with the unrivalled scale and resources of the world’s largest hotel franchisor to fuel Project HQ Hotels and Residences,” said Wyndham President and CEO, Geoff Ballotti. Our owners drive our success.
Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). So, dont just sync.
As part of its activities, IHG will launch a large-scale experiential travel activation, the ‘Mind Lobby’, which will use cutting-edge eye tracking technology to help people ‘discover their true travel desires by dipping into their subconscious’.
has successfully concluded a lawsuit in federal court in Virginia against perpetrators responsible for tens of millions of illegal and fraudulent robocalls to consumers, misusing the Marriott name and the names of its portfolio of brands. In a significant legal victory, Marriott International Inc.
The upgraded system enables hotels to generate context-rich, personalized response drafts at scale, helping teams maintain high response rates while focusing more on in-person guest service. Jul 3, 2025 ⢠Hospitality Airbnb trials 'Reserve Now, Pay Later' - New feature lets eligible guests in the U.S. weve got you covered.
Hospitality.today⢠Topics Subscribe Topics ⺠Travel ⺠Market Data America hits the brakes on travel Lagging bookings, shrinking budgets, and last-minute plans reveal growing consumer caution â and potential trouble ahead for the U.S. The downturn suggests consumer resilience may be weakening after years of strong post-pandemic demand.
Subject to Foreign Investment Review Board approval, the equity investment by Qatar Airways Group will unlock new areas of cooperation with Virgin Australia, all of which will help to drive additional consumer and economic benefits, according to the carriers. Qatar Airways has been a valued codeshare partner of Virgin Australia since 2022.
“If you’re not engaging your consumer to get them to speak about what made them choose your hotel, your product will not be right.” ” Ed says, “If you don’t understand what your consumer wants. You’re not correctly putting out the story to attract other consumers.”
These initial projects in Montreux and Detroit set the stage for a brand that will benefit from sbe’s legendary lifestyle experience and Wyndham’s unmatched scale and resources, creating a turn-key solution unlike anything in the market today.”
The Aquatica collection uses up to 78% post-consumer recycled glass and up to 60% less raw material. Whether it’s a rooftop plunge pool, a statement wellness suite, or a full-scale resort spa, these mosaics elevate the experience from the ground up. Image credit: TREND Group TREND is committed to responsible manufacturing.
With Booking leading in direct channel growth, Expedia testing AI tools on Instagram, Airbnb scaling localized expansion, and Trip.com targeting aging travelers with storytelling, the marketing arms race shows no signs of slowing. Key takeaways Marketing spend keeps rising OTAs spent $4.5B weve got you covered.
The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.
Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences. Another study found that 77% of consumers would consider a hotels air quality when deciding where to stay. In fact, a J.D.
âSteven and his team are passionate about continuous improvement, and itâs been a privilege to help them build a program that scales with their evolving needs.â With a shared passion for operational excellence and hospitality-driven values, LBA and Quore are well-positioned to continue innovating together for years to come.
Jul 4, 2025 ⢠Hospitality Brand USA hit with major funding cut in new budget bill - Tourism agency forced to scale back as federal matching funds drop from $100M to $20M despite upcoming global events and recovery needs. weve got you covered.
“We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. His new role will focus on further integrating Westgate’s marketing and consumer engagement strategies.
Managing guest reviews is a critical part of maintaining your brand reputation, but it can be time-consuming and labor-intensive. The AI-Assisted Review Response Tool helps you scale effortlessly by providing quick, reliable responses, ensuring no review goes unanswered. No more worrying about tone inconsistencies or missed details.
Beyond the large-scale events, the growing popularity of youth sports, amateur competitions and destination races (like marathons and triathlons) continues to fuel demand for hotel rooms year-round. Furthermore, sportspitality aligns with a broader shift in consumer behavior toward experience-driven travel.
According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand.
Digital connectivity has created a world where everything is always at a consumer’s fingertips. It’s a big reason why Euromonitor has named consumer connectivity one of its eight megatrends to keep an eye on through 2030. While it might be a tough cost to swallow resource-wise, the impact on consumer satisfaction makes it a no-brainer.
âSteven and his team are passionate about continuous improvement, and itâs been a privilege to help them build a program that scales with their evolving needs.â With a shared passion for operational excellence and hospitality-driven values, LBA and Quore are well-positioned to continue innovating together for years to come.
Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. The tool integrates seamlessly into kitchen workflows, using cameras and smart scales to log waste and generate weekly analytics for chefs. Can we make winter our opportunity?” per cent, citing lagging ADR growth. “One
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content