Anthony Cole Training

JANUARY 7, 2021

Hiring sales talent is often a costly, difficult, and time-consuming task. However, it's mandatory in order to grow an organization and sales team. In this blog, we discuss how to identify top talent and minimize hiring mistakes by following a 4 step process.

Hiring 209

Hiring Consumer Sales 209

Anthony Cole Training

MAY 17, 2024

In the United States, 57% of consumers trust financial services, an increase of 9 percentage points over 2022 findings.

Consumer 317

Consumer Services Sales 317

Amadeus Hospitality

JANUARY 21, 2025

Originally published on Amadeus Insights Germany-based tech company provides AI solutions that empower hotels worldwide to automate meeting and group sales across distribution channels January 21, 2025 – Amadeus, a leading global travel technology company, has announced a minority investment in hivr.ai

Hospitality 86

Hospitality Sales Sales Process Consumer 86

MediaBoom

FEBRUARY 23, 2024

These consumers seek out exclusivity, sophistication, and prestige in the products and services they choose to indulge in. We will explore the ways to identify and engage luxury consumers, with a specific focus on affluent customers who are seeking high-end products and experiences. What Values Drive Your Luxury Brand Target Audience?

Consumer 98

Consumer Branding Market Research Market 98

Hotel News Resource

JUNE 10, 2025

Imagine your hotel sales team spending less time on administrative tasks and more time building relationships and closing deals. The reality for many hotel sales professionals is that up to 70% of their day is consumed by manual processes and inefficient workflows, leaving precious little time for actual group sales and bookings.

Hotel Sales 40

Hotel Sales Sales Consumer Closing 40

Anthony Cole Training

JUNE 7, 2024

In this high interest rate environment, consumers are moving excess amounts from checking accounts to higher yielding CDs and alternative products. This presents problems and opportunities for every bank. Client retention as well as new customer acquisition are the focus.

Forecasting 316

Forecasting Consumer Services Business 316

Hotel Management

JUNE 26, 2023

The sale, which The Star announced to the ASX on Monday evening, represents a multiple of 21 times the 2023 calendar year EBITDA and about $650,000 per key – reportedly the highest rate per key achieved for a non-boutique hotel outside Australia’s capital cities. Settlement is due to occur in Q2 this year.

Resorts 264

Resorts Real Estate Sales Accommodation 264

Social Hospitality

JANUARY 3, 2025

This approach, omnichannel retailing, ensures that a consumer’s shopping journey is smooth and uninterrupted regardless of the channel used. These platforms are integral in unifying multiple sales channels, thus ensuring a cohesive and consistent consumer experience.

Consumer 130

Consumer Retail Shopping Sales 130

Social Hospitality

SEPTEMBER 20, 2023

Marketing is an intricate dance between businesses and consumers, where success often hinges on understanding and influencing human behavior. Understanding Consumer Behavior The cornerstone of effective marketing lies in comprehending consumer behavior. Leveraging influencer marketing can be a highly effective strategy.

Market 214

Market Marketing Consumer Market Research 214

Hotel Management

MAY 29, 2025

Sales transformation expert Abbie White delivered a high-impact session on what she calls the Perfect Storm of AI disruption, shifting buyer expectations, and generational change. Her keynote equipped commercial teams with practical frameworks to future-proof their sales approach.

Revenue Management 130

Revenue Management Revenue Management Retail 130

Hotel Management

JANUARY 9, 2025

On the consumer side, Wong is eager to drive brand awareness in these markets and increase direct bookings through SLH. The travel trade is almost 80% of our business right now, so that’s why we decided to reinvest in the reservation and our sales for Australia, he said.

Consumer 147

Consumer Management Accommodation Marketing 147

Hotel Speak

DECEMBER 9, 2024

First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any future exchanges. Most hotels employ two key pieces of software to improve the guest experience.

Services 105

Services Target Marketing Sales Management 105

Hotel Business

MARCH 7, 2023

Cendyn has launched eInsight Sales, a new B2B sales automation solution available as a hospitality-centric add-on to Cendyn’s eInsight CRM platform. eInsight Sales and eInsight CRM allow users to manage all demand and their sales pipeline across transient and corporate business in one platform.

Sales 83

Sales Sales Enablement B2B Forecasting 83

STAAH

MARCH 3, 2025

Manual rate updates time consuming and error-ridden Before STAAH , Grand Sunshine Resort had significant day-to-day challenges in managing room rates, availability and guest reviews. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms.

Revenue Management 96

Revenue Management Revenue Consumer Resorts 96

Amadeus Hospitality

JANUARY 9, 2025

In the competitive world of hotel sales, effective communication can make or break a deal. Yet, before any sale can be made, there’s the daunting task of prospecting. Surprisingly, over 40% of sales professionals find this initial step the most challenging in the sales journey.

Sales 52

Sales Hotel Sales Hotels Events 52

Social Hospitality

JUNE 11, 2025

Roughly three-quarters of consumers believe that suggestions from others positively affect what they decide to buy, and most also believe suggestions from people they know. Would you like to put your business on the map, increase sales, or attract a larger customer base? What tasks does this software need to handle?

Market 130

Market Marketing Consumer Business 130

Lodging

JUNE 20, 2024

Identifying active accounts in a particular market can be stressful and time-consuming for sales teams, especially for smaller hotels with […] The post Knowland Select Launches for Hotels With Limited Meeting Space appeared first on LODGING Magazine.

Consumer 147

Consumer Hotels Sales Market 147

Hotel Speak

NOVEMBER 25, 2024

With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not be the best thing for consumers. Once fully integrated into a hotel’s systems, the PMS simplifies time-consuming tasks, like rate management, freeing up valuable resources.

Hospitality 104

Hospitality Consumer Hotels Services 104

AskSuite

JUNE 27, 2025

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. Check out the exclusive blogpost on the Sales Performance Dashboard and get to know how data analytics is a game-changer for hotels.

Services 88

Services Upsell Hotels Revenue 88

Textedly

MARCH 25, 2025

Companies that use SMS marketing successfully can build customer retention and boost sales by sharing promotions and exclusive offers directly to consumers native text message inboxes. Brands must stay on the cutting edge of marketing to maintain and grow their customer base.

Market 98

Market Marketing Branding Consumer 98

Hotel Business

FEBRUARY 7, 2025

Marriott International has made several leadership changes in marketing and sales, including naming Andy Kauffman its new chief commercial officer, U.S. & Shannon Patterson has been named SVP, global sales. Gail Frazer has been promoted to the role of SVP, sales and distribution, U.S. & & Canada.

Marketing Strategy 59

Marketing Strategy Sales Market B2B 59

Hotel Management

AUGUST 7, 2023

John Toomey has been appointed Chief Sales and Marketing Officer, Asia Pacific (excluding China) after 27 years with the business. He will oversee the consumer strategy for the region including Brand Management, Marketing, Sales, Distribution, Revenue Management, Loyalty, Customer Experience, Digital and Communications.

General Manager 237

General Manager Digital Marketing Management Market 237

Social Hospitality

JULY 5, 2023

For instance, research and development (R&D) professionals are likely to have access to intelligence on predicted product trends and emerging consumer needs. They may offer early-stage insights that marketers traditionally aren’t always privy to, as marketing teams usually focus on how to engage with consumers’ current requirements.

Market 130

Market Marketing Consumer Market Research 130

Hotel Management

MAY 14, 2024

Skye Suites has partnered with IMG as the official accommodation partner of Australian Fashion Week (AFW), for the fourth consecutive year. The post Skye Suites partners with Australian Fashion Week for fourth year running appeared first on Hotel Management.

Consumer 130

Consumer Accommodation Sales Resorts 130

Hotel Business

JUNE 18, 2025

She most recently served as associate VP, brand, marketing and sales atMiraval Resorts, where she helped elevate the brand’s global presence through integrated campaigns and creative commercial strategy. At Aparium, Niekamp will lead the evolution of the company’s brand and marketing platform toward a more consumer-centric model.

Hotels 59

Hotels Branding Operations Consumer 59

Hotel Management

SEPTEMBER 26, 2024

We have redesigned our vacation ownership model to suit new preferences, especially for Asian consumers, with shorter terms, flexi-levy arrangements, and a residual value model, where members share in the net proceeds of the properties when they are sold at the end of the Club term.” through 2031, reaching US$36 billion in sales.

Travel 130

Travel Consumer Resorts Sales 130

Hotel Management

JANUARY 30, 2024

Project HQ marks SBE’s first hotel brand after the 2020 sale of its hospitality brand and management platform which included over 100 hotels – SLS, Delano, Mondrian, Hyde, among others – more than 150 restaurants and lounges, and over US$4 billion of luxury residential sales.

Scale 147

Scale Sales Branding Consumer 147

Amadeus Hospitality

MARCH 3, 2025

In the competitive world of hotel sales, effective communication can make or break a deal. Yet, before any sale can be made, there’s the daunting task of prospecting. Surprisingly, over 40% of sales professionals find this initial step the most challenging in the sales journey.

Sales 52

Sales Hotels Hotel Sales Events 52

Hotel Management

DECEMBER 5, 2023

Managing many different systems is time consuming and inefficient. People are dynamic; they have an unquenchable appetite for material and how to consume it. Increasingly the majority of guests are using their hand-held devices to access everything from booking reservations to entertainment, to access and control in their rooms.

Consumer 130

Consumer Sales Branding Management 130

MediaBoom

JULY 12, 2023

We’ve curated a list of some effective and result-oriented real estate lead-generation ideas that will ignite your sales pipeline and get more customers through the door! Learn the secrets to driving more traffic to your website, generating more leads, and ultimately increasing sales. To know how reach out to us today!

Real Estate 98

Real Estate Sales Business Email Marketing 98

Hotel Business

JANUARY 29, 2025

The report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences. As we consider the transaction market in 2025, we expect to see a reemergence of two key contributors to overall volume, portfolio transactions and urban full-service hotel sales, noted Daniel C.

Real Estate 59

Real Estate Hotels Consumer Hospitality 59

Hospitality Tech

JUNE 5, 2025

6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.

Consumer 52

Consumer Retail Travel Branding 52

Social Hospitality

SEPTEMBER 10, 2023

Automation can speed up content creation while AI-integrated CMSs can turn guest’s data into useful consumer insights. Automation can gather and combine consumer data to help solve common identity challenges and deliver personalized marketing experiences. However, data management can be time-consuming and burdensome.

Market 130

Market Marketing Consumer ROI 130

Social Hospitality

FEBRUARY 17, 2025

However, managing multiple platforms can be time-consuming. Affordable marketing tools allow businesses of all sizes to build their brand, connect with customers, and drive sales without overspending. Enter social media scheduling tools like Buffer, Hootsuite, and Later. Start small. Test different strategies.

Business 130

Business Market Marketing Small Business 130

Textedly

SEPTEMBER 29, 2023

Ecommerce sales continue to surge as more consumers discover the benefits of online shopping, like lower prices and free shipping. An SMS text delivery service is invaluable for connecting with customers, ensuring on-time deliveries and handling unexpected shipping delays transparently.

Shopping 86

Shopping Consumer Sales Services 86

Hotel Management

FEBRUARY 8, 2024

Sustainability is front of mind for Giles, with plans to reduce the amount of waste, energy and water consumed at the hotel. At the end of the day, we want guests to feel like they’re coming home rather than to a hotel after a day of exploring the city.”

General Manager 263

General Manager Resorts Management Market 263

Hospitality Tech

JUNE 5, 2025

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. As a result, 73% walked away from a hotel or flight booking entirely.

Travel 52

Travel Consumer Retail Branding 52