gcommerce

APRIL 16, 2024

Resort guests want to Stay & Play We work with a lot of resort properties that feature amenities such as spas, dining, golf, and more. Consumers are swayed by discount feals While we don’t think this is very surprising news, discount offers also topped the list for most commonly booked across our portfolio of clients.

Average Length of Stay 105

Average Length of Stay Consumer Hotels Resorts 105

Hotel Management

MARCH 14, 2024

In 2023, we launched Parkroyal Langkawi Resort, Pacific Serviced Suites Nairobi, Pan Pacific Orchard Singapore, Bellustar Tokyo – A Pan Pacific Hotel, and Hotel Groove Shinjuku – a Parkroyal Hotel. Looking ahead, we are anticipating exciting announcements in the coming months as we continue our expansion plans.

Branding 130

Branding Accommodation Hotels Tourism 130

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Ancillary Revenue Management Pricing In addition to room revenue, ancillary revenue streams play a crucial role in boosting overall profitability.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Hotel Management

DECEMBER 18, 2023

The economy segment has elevated in recent years with a stronger focus on design, technology and service. Accor has developed expertise as one of the world’s largest operators of extended stay and serviced apartment properties, with a diverse portfolio of more than 300 extended stay properties all over the world.

Branding 200

Branding Consumer Events Services 200

Horizon Hospitality

MARCH 11, 2024

This directly impacts restaurant employers’ ability to provide consistent hours for employees and convenient service for guests. It’s Relatively Simple with Data-Driven Tech The recent surge in restaurants using digital channels to collect data and engage with consumers can make dynamic pricing a real possibility.

Consumer 52

Consumer Dining Operations Services 52

Intelity

AUGUST 17, 2023

Improvements in In-Room Dining According to Statista , about 53.9 New technology in hotels, such as branded mobile apps and smart-room tablets , offer guests a similar experience to their favorite food delivery service. Another 64% of consumers claimed that 24/7 service is the most appealing feature of a chat bot.

Hospitality 70

Hospitality Dining Consumer Services 70

SiteMinder

JANUARY 10, 2024

Almost 7% of Australian workers are in Accommodation and Food Services. Meanwhile, in the United States, Accommodation and Food Services businesses have grown 2.3% This blog will cover everything you need to know about food and beverage, and how to improve service at your hospitality business.

Hospitality 59

Hospitality Consumer Dining Revenue 59

Hotel Business

JULY 6, 2023

At HITEC Toronto, DISH Business introduced its OnStream platform and LG Electronics showcased Apple AirPlay on its hotel TVs as the first provider to offer the service in guestrooms. Guests are able to easily request linens, housekeeping, room service and other amenities right from their TV. “As

Hotels 98

Hotels Casinos Dining Business 98

MediaBoom

FEBRUARY 22, 2024

At its core, luxury marketing is a specialized target approach for high-end goods and services aimed at affluent consumers seeking a sense of exclusivity. The question is, who are the consumers purchasing these goods and services, and how can we tap into their preferences and desires? Well, not exactly.

Branding 83

Branding Market Marketing Digital Marketing 83

Hotel Management

MAY 1, 2024

Our theory is there’s a cohort of Gen Z and Millennial travellers in particular that are open to new ways of interacting with hotel services,” she said. Together we are working to refine and finesse the lab’s three hotel room types – Little, Middle and Big – ahead of our consumer opening.”

Hotels 130

Hotels Travel Hospitality Operations 130

Social Tables

SEPTEMBER 21, 2023

Acting as an event venue opens restaurants to the revenue potential associated with event rental and catering services—revenue with higher profit margins than traditional food service. Restaurants are highly sought-out venues for many events, from corporate meetings to private gatherings, casual parties, and fine dining affairs.

Events 88

Events Dining Services Accommodation 88

Hotel Operations

JULY 24, 2023

I want to know if someone who dined with us four years ago and really enjoyed something on the menu – and then try to have that available on a special menu for them when they come back. We wanted them to consume as much information as possible from Shiji’s experts, and make the systems as user-friendly for operational teams as possible.”

Services 52

Services Hotels Retail Operations 52

Intelity

JULY 18, 2023

Today’s consumers are accustomed to being able to have anything they desire with just the tap of their mobile phone. Doesn’t get much smarter than that — until it comes to the digital dining process, that is. Additionally, they can book spa appointments and request additional services or forgotten items, such as towels or toothbrushes.

Dining 81

Dining Hotels Branding Consumer 81

Hotelier Magazine

NOVEMBER 16, 2023

Ambiente, held simultaneously parallel to Christmasworld and Creativeworld, welcomes the global consumer-goods market to Frankfurt for five days. Numerous special presentations and lectures will demonstrate in many facets what is relevant in the consumer goods market now and in the future.

Retail 52

Retail Dining Consumer Hospitality 52

Intelity

SEPTEMBER 26, 2023

Take in-room dining for example. With a branded mobile app or a smart-room tablet placed bedside, guests can now view dining menus digitally, place their order, and then track its progress just like they would an order from their favorite taco shop on DoorDash. Newspapers.

Dining 81

Dining Hotels Scale Shopping 81

Hotel Speak

JANUARY 11, 2024

It is imperative to remain informed about business studies and trends, as well as the dynamic nature of the hospitality industry and consumer behaviour. Tailored Visitor Experiences To secure and utilize visitor information to deliver personalized services, it is advisable to integrate a customer relationship management (CRM) system.

Consumer 52

Consumer Market Research Accommodation Online Marketing 52

Intelity

FEBRUARY 2, 2023

Simplifying the room service process is just one of many ways hotel in-room technology can positively impact the guest experience. Postmates, GrubHub, and DoorDash have changed the dining landscape, especially post-pandemic. In-room, smart-room tablets help meet this consumer demand. Does a guest need additional towels?

ROI 52

ROI Dining Consumer Hotels 52

Intelity

AUGUST 8, 2023

Today’s consumers are used to being catered to and thanks to technology, they can have nearly anything they want — from a three-course dinner from their favorite restaurant to a package of paper towels from Amazon — delivered right to their doorstep within minutes with just a few taps of their mobile device.

Dining 52

Dining Scale Services Consumer 52

Hotel Management

AUGUST 17, 2023

As an ever-evolving e-organism, AirAsia Superapp also includes the ability to book hotels, ridesharing, dining, insurance, buses, ferries and trains as well as packages inclusive of airfares and hotels under a feature called Snap.

Business 130

Business Travel Target Marketing Dining 130

SiteMinder

MAY 15, 2024

Hotel design is the craft of creating spaces within a hotel that are both aesthetically pleasing and functional, tailored to enhance the guest experience while reflecting current trends and consumer preferences. It’s dependent on trends that stem from the attitudes and preferences of consumers.

Hotels 52

Hotels Consumer Branding Dining 52

Intelity

JULY 11, 2023

This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell 63

Upsell Hotels Shopping Consumer 63

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. To thrive, hoteliers need to view their property holistically and consider how to monetise their wide range of products and services. Shoppable content taps into consumer desires.

Retail 52

Retail Shopping Services Consumer 52

MediaBoom

MARCH 4, 2024

It focuses on creating a sense of prestige and desirability among high-end consumers, often highlighting craftsmanship, superior service, and a rich brand heritage. Run a survey on how they feel about your product or service, what they like about it, and where they think it falls in comparison to your competition.

Branding 95

Branding Digital Marketing Consumer Market 95

Intelity

OCTOBER 30, 2023

It’s estimated that 90% of consumers open a text within 3 minutes of receiving it, making guest messaging an even more appealing communication option for your hotel. That factors out to be about 690 billion a month, 23 billion a day and 16 million per second. So, what is guest messaging?

Hotels 85

Hotels Operations Dining Consumer 85

Intelity

SEPTEMBER 6, 2023

Today’s guests find it more convenient to lean over and adjust the in-room temperature or order room service via the bedside smart-room tablet. Guests are accustomed to using their streaming services at home to watch their favorite shows and seek to have that same experience while on a business trip or a vacation.

Services 77

Services Revenue Shopping Dining 77

Intelity

FEBRUARY 8, 2023

So, how can a hotelier keep up with guests who require a variety of different levels of service and provide a quality guest experience for both? Going Mobile Today’s consumer is used to doing just about everything on their mobile device — from ordering dinner to catching a ride to sending cash to their friends. Enter hotel technology.

Dining 52

Dining Cancellation Services Travel 52

Hotel Business

MARCH 13, 2023

. “Springline has already established itself as the future of Menlo Park and a world-class destination for the future of office, modern living, dining and entertainment,” said Kabir Seth, principal, Presidio Bay. Guests also have access to Locale’s virtual concierge, self-check-in technology and 24/7 customer service.

Real Estate 59

Real Estate Accommodation Dining Consumer 59

SiteMinder

DECEMBER 3, 2023

Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. The report flagged the hotel industry as an example of a sector working to leverage technology to help provide a more premium service. What are holiday bookings?

Cost Per Click 105

Cost Per Click Travel OTA Consumer 105

Catala Consulting

NOVEMBER 18, 2023

It’s a strategic shift from viewing rooms as the primary source of income to understanding the hotel as an ecosystem where various elements like amenities, services, and customer experience play a vital role in generating profit. Ultimately, profitability management is about creating a balance. One critical area is cost optimization.

Revenue Management 52

Revenue Management Revenue Management Hotels 52

Hotel Business

NOVEMBER 27, 2023

Adding in-room voice-enabled devices can automate those services, eliminate inefficiencies, save time and money, while providing guests with more timely service. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations Upsell 64

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Our dedicated staff are not just employees but ambassadors of hospitality.

Operations 98

Operations Revenue Hotels OTA 98

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Notice a guest has ordered a glass of Merlot from room service the last two nights?

Upsell 82

Upsell Hotels Services Revenue 82

Intelity

SEPTEMBER 8, 2023

Whether it’s hotel-branded T-shirts and yoga mats, lifestyle items that reflect your property’s vibe, or goods made by local artisans, all of your gift shop’s offerings can be easily browsed and purchased via a smart-room tablet , providing a familiar shopping experience for online consumers. But that’s not all.

Retail 79

Retail Revenue Shopping Hotels 79

MediaBoom

MARCH 29, 2024

They encapsulate the essence of luxury by highlighting services and experiences that go beyond the conventional, offering a glimpse into a world where every detail is tailored to meet the highest standards of sophistication and elegance. That makes luxury travel advertising on this platform a wise move for your brand. Let Mediaboom guide you.

Travel 90

Travel Target Marketing Digital Marketing Market 90

Social Tables

NOVEMBER 17, 2022

Appreciation, recognition, and personalization have a major effect on the way modern consumers behave. 91% of shoppers are more likely to give their business to companies that recognize their customers, appreciate clients, and provide consumers with personalized, relevant offers. Virtual appreciation events.

Events 139

Events Business Consumer Hiring 139

Little Hotelier

MARCH 20, 2023

A hotel chatbot is completely automated and is either run by artificial intelligence (AI) or from pre-defined rules, whereas live chat still connects a user to a real customer service representative. We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year.

Hotels 64

Hotels Consumer Operations Services 64

Intelity

MARCH 2, 2023

Offer Highly Targeted Marketing Opportunities All smartphones possess geolocation services. According to a 2023 survey , 75% say talking on the phone is too time-consuming, and 64% avoid phone calls because they don’t want to interact directly with a person.

Casinos 52

Casinos Target Marketing Branding Hotels 52