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Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings

Lodging

A recent CBRE analysis for LODGING noted that rising wages, heightened supply costs, and ongoing labor challenges have prompted hoteliers to increasingly scale back restaurant hours and menu offerings, reduce their in-room dining and minibar service, and adopt self-serve kiosks and grab-and-go market models.

Consumer 298
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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

The food service industry is on the brink of a transformation, and at the forefront of this change is Kitchenless, a Swiss-American company that has developed a groundbreaking, kitchen-free food service solution. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.

Dining 96
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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

The food service industry is on the brink of a transformation, and at the forefront of this change is Kitchenless , a Swiss-American company that has developed a groundbreaking, kitchen-free food service solution. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.

Dining 52
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APAC Revenue Management Summit delivers big ideas and a bold call to action

Hotel Management

Whether its the moment a guest browses your booking engine, walks through your lobby, dines at your restaurant, or checks out your spa offerings the retail mindset says: this is a moment to create value for them and for us. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said.

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Ramada Encore by Wyndham makes Japanese debut

Hotel Management

“As travellers continue to seek out refreshing experiences in new cities, our growing presence in the country will enable us to warmly welcome our guests with our iconic “Count on Me” service culture,” he said.

Resorts 246
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Room-service offerings are moving beyond convenience

Hotelier Magazine

By Nicole Di Tomasso For discerning travellers, room service is no longer just about convenience; it’s about experiencing high-quality cuisine in the comfort of their own space. Most food is wasted by the consumer. Customizable Creations The evolution of room service reflects broader trends in the culinary world and guest expectations.

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Customer service excellence in the luxury segment: How to stand out

Hotel Speak

To meet the high expectations of today’s discerning luxury buyers and stand out from the crowd, brands must achieve customer service excellence. Plus, the industry is evolving in response to changing consumer demands: Millennials and GenZ shoppers created all of the growth in the luxury sector last year.