Horizon Hospitality

MARCH 11, 2024

Here are some significant pros and cons of dynamic pricing for restaurant operators to consider: PROS It Could Provide Consistency for Your Business Many restaurants have had to adjust their operations in the face of rising rent, payroll, and supplies. For multi-unit operations, that cost alone could be huge.

Consumer 52

Consumer Dining Operations Services 52

Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. It’s tremendous to be working with Stephen again, he is an incredible operator,” said Reymond Founder and Director, Joanna Reymond-Burns.

General Manager 237

General Manager Digital Marketing Management Market 237

STAAH

APRIL 23, 2024

Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Hotel Management

MAY 1, 2024

Adina Europe’s Chief Executive Officer, Asli Kutlucan, said the MM:NT Berlin Lab is an ever-evolving mini hotel laboratory and will operate in an on-going beta mode, continually gathering feedback from guests “to redefine stays and enable TFE to reshape hospitality products in the future”.

Hotels 130

Hotels Travel Hospitality Operations 130

Hotel Management

DECEMBER 18, 2023

Camil Yazbeck, Accor Global Chief Development Officer – Premium, Midscale and Economy Division Globally, we are witnessing a consumer trend toward ‘premiumisation’ in all sectors – cars, airlines, dining, retail shopping, and so forth. In what ways is this offer evolving to meet modern guest needs?

Branding 200

Branding Consumer Events Services 200

Intelity

JULY 18, 2023

Today’s consumers are accustomed to being able to have anything they desire with just the tap of their mobile phone. Doesn’t get much smarter than that — until it comes to the digital dining process, that is. Additionally, they can book spa appointments and request additional services or forgotten items, such as towels or toothbrushes.

Dining 81

Dining Hotels Branding Consumer 81

Intelity

SEPTEMBER 26, 2023

Take in-room dining for example. With a branded mobile app or a smart-room tablet placed bedside, guests can now view dining menus digitally, place their order, and then track its progress just like they would an order from their favorite taco shop on DoorDash. Newspapers.

Dining 81

Dining Hotels Scale Shopping 81

SiteMinder

JANUARY 10, 2024

For many hotels and resorts that manage their F&B operations in-house, a quarter of their total revenue is generated from these services. This substantial share highlights just how much value guests place on dining experiences during their stays. Social media plays a pivotal role in amplifying this value.

Hospitality 59

Hospitality Consumer Dining Revenue 59

SiteMinder

MAY 15, 2024

Hotel design is the craft of creating spaces within a hotel that are both aesthetically pleasing and functional, tailored to enhance the guest experience while reflecting current trends and consumer preferences. It’s dependent on trends that stem from the attitudes and preferences of consumers. How can you make your design sustainable?

Hotels 52

Hotels Consumer Branding Dining 52

Hotel Business

JULY 6, 2023

OnStream offers numerous features through TV screens, including seamless access to streaming and linear TV content; a streamlined departure with digital check-out; and menus for onsite dining options. Hotel operators will be able to start offering AirPlay capability on LG smart hotel TVs later this year.

Hotels 98

Hotels Casinos Dining Business 98

Intelity

OCTOBER 30, 2023

It’s estimated that 90% of consumers open a text within 3 minutes of receiving it, making guest messaging an even more appealing communication option for your hotel. Improve Operations Through Automation How do hotels communicate with guests in a way that improves both the guest experience and staff operations?

Hotels 85

Hotels Operations Dining Consumer 85

Intelity

FEBRUARY 2, 2023

Postmates, GrubHub, and DoorDash have changed the dining landscape, especially post-pandemic. As consumers become more accustomed to technology integrating into their everyday lives, they expect hotel room tech to be at the same level. In-room, smart-room tablets help meet this consumer demand. Did they forget their toothpaste?

ROI 52

ROI Dining Consumer Hotels 52

Hotel Business

NOVEMBER 22, 2023

Sightline Hospitality has signed on as the operator. Value is not surface level, and thoughtful consumers want to understand the ingredients and process to deeply understand what makes a place different and special.” This 65-room property will serve as the flagship for the brand cofounded by Ben Uyeda.

Branding 69

Branding Construction Dining Consumer 69

Intelity

AUGUST 8, 2023

Today’s consumers are used to being catered to and thanks to technology, they can have nearly anything they want — from a three-course dinner from their favorite restaurant to a package of paper towels from Amazon — delivered right to their doorstep within minutes with just a few taps of their mobile device.

Dining 52

Dining Scale Services Consumer 52

Hotel Business

MARCH 21, 2023

BASK operates throughout the U.S., Extended Stay America provides an exceptional value and uncompromising experience for consumers by providing long-term, flexible accommodations. .” BASK Development is a real estate development and investment company located in Chicago.

Real Estate 52

Real Estate Construction Accommodation Dining 52

Hotel Business

MARCH 13, 2023

. “Springline has already established itself as the future of Menlo Park and a world-class destination for the future of office, modern living, dining and entertainment,” said Kabir Seth, principal, Presidio Bay. The post Locale expands into California appeared first on hotelbusiness.com.

Real Estate 59

Real Estate Accommodation Dining Consumer 59

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.

Hotels 98

Hotels Cancellation Operations Consumer 98

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.

Hotels 92

Hotels Cancellation Operations Consumer 92

Hotel Business

NOVEMBER 27, 2023

With this fast-growing adoption, it’s no wonder voice tech is also becoming a key piece of the hospitality tech stack as well: Over half of hotel operators already offer or plan to add voice-controlled devices to guestrooms this year. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations Upsell 64

Hotelier Magazine

OCTOBER 17, 2023

Navigating the Digital Landscape: Mastering Business Promotion and Reputation Management through Online Reviews , explored the evolving landscape of online-review platforms to understand the influence they wield on consumer decisions and learn how to harness their power to enhance your business’ reputation.

Intent 59

Intent Hiring Motels Hospitality 59

Intelity

SEPTEMBER 8, 2023

Whether it’s hotel-branded T-shirts and yoga mats, lifestyle items that reflect your property’s vibe, or goods made by local artisans, all of your gift shop’s offerings can be easily browsed and purchased via a smart-room tablet , providing a familiar shopping experience for online consumers. But that’s not all.

Retail 79

Retail Revenue Shopping Hotels 79

Boutique Hotel News

NOVEMBER 8, 2022

The platform is now live for Scottish hospitality businesses to promote offers and attract direct bookings including overnight stays and dining experiences. . The current cost-of-living crisis is having a significant impact on each and every operator, regardless of business size. per cent of the country’s total jobs.

Hospitality 52

Hospitality Business Dining Consumer 52

Catala Consulting

NOVEMBER 18, 2023

This approach is not only about earning more but also about spending wisely, optimizing operations, and innovating services to enhance the overall financial performance of the hotel. It involves scrutinizing operational costs like energy, supplies, and labor to find savings. One critical area is cost optimization.

Revenue Management 52

Revenue Management Revenue Management Hotels 52

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Ask your staff to recommend your best bottle during their next dining interaction.

Upsell 82

Upsell Hotels Services Revenue 82

Social Tables

SEPTEMBER 21, 2023

Hosting an event at your restaurant can be as simple as renting out a spare dining room, repurposing unused space, or turning the dining room into a stage for local entertainers. Restaurants are highly sought-out venues for many events, from corporate meetings to private gatherings, casual parties, and fine dining affairs.

Events 88

Events Dining Services Accommodation 88

SiteMinder

SEPTEMBER 25, 2023

Big picture The digital behaviours and expectations of today’s traveller are intricately linked to the online experiences they have in other parts of their life, including the way they bank, shop and dine. Two examples are the incrementally shifting attitudes towards both automated check-ins and website chatbots.

Accommodation 59

Accommodation Travel Consumer Shopping 59

Intelity

JULY 11, 2023

This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell 63

Upsell Hotels Shopping Consumer 63

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Shoppable content taps into consumer desires. It’s understandable – most hotels operate using legacy systems and a tech stack that is disjointed at best. .

Retail 52

Retail Shopping Services Consumer 52

Little Hotelier

MARCH 20, 2023

We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year. A chatbot works as a virtual booking assistant, operating particularly well when faced with frequently asked questions (FAQs). Operating for nearly a decade, HiJiffy is rated 9.3/10

Hotels 64

Hotels Consumer Operations Services 64

Boutique Hotel News

NOVEMBER 14, 2022

On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. . Ian Stewart, UK chief economist at Deloitte, then spoke rather positively about the economic outlook.

Events 64

Events Real Estate Dining Revenue 64

Hotel Business

AUGUST 11, 2023

Technology was also used to improve overall operations for better inventory management, supply chain optimization, and data analysis. Restaurants and consumers alike showed a growing interest in sustainable and eco-friendly practices, including reducing food waste and promoting environmentally friendly packaging.

Fair Share 52

Fair Share Hospitality Operations Forecasting 52

SiteMinder

JANUARY 21, 2024

Catering to a diverse range of services and boasting an extensive dining selection, bai Hotel Cebu is the go-to destination for those seeking a luxurious staycation or planning a business trip. In its six years of operation, bai Hotel Cebu has consistently prioritised providing outstanding service without unnecessary hassle.

Operations 98

Operations Revenue Revenue Management Hotels 98

Hotel Operations

JULY 24, 2023

What stood out was the way we operated, and that’s something I noticed has stayed a part of the culture of the company from the beginning.” I want to know if someone who dined with us four years ago and really enjoyed something on the menu – and then try to have that available on a special menu for them when they come back.

Services 52

Services Hotels Retail Operations 52

Inn Quest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Hospitality 54

Hospitality Upsell Services Operations 54

MediaBoom

MARCH 14, 2024

A staggering 75% of consumers admit to judging a business’s credibility based on its website design. Through professional photography and thoughtful design, you can showcase the unique features of your accomodation, from luxurious rooms to exquisite dining options.

Digital Marketing 64

Digital Marketing Services Market Marketing 64

eZee Absolute

JANUARY 9, 2024

Time-Saving: With hotel payment processing solutions, guests experience a streamlined process, eliminating the need for time-consuming cash transactions. Streamlined Financial Operations: Payment processing solutions can be integrated with hotel management systems, creating a centralized hub for financial data.

Hotels 59

Hotels Operations Services Management 59

Hotel Designs

FEBRUARY 16, 2023

As we build on the creative layers and the operational efficiencies, the story begins to unravel like chapters within a book. As the creative lead on every project since conception, I’m careful to ensure that we are unpredictable, while maintaining a sense of whimsical consistency, operational practicality, and successful delivery.

Resorts 52

Resorts Hospitality Branding Pipeline 52