Hotel Management

DECEMBER 18, 2023

Camil Yazbeck, Accor Global Chief Development Officer – Premium, Midscale and Economy Division Globally, we are witnessing a consumer trend toward ‘premiumisation’ in all sectors – cars, airlines, dining, retail shopping, and so forth. Accor has a proud history of supporting and partnering with leading global sporting events.

Branding 200

Branding Consumer Events Services 200

Hotel Business

JULY 6, 2023

OnStream offers numerous features through TV screens, including seamless access to streaming and linear TV content; a streamlined departure with digital check-out; and menus for onsite dining options. Guests are able to easily request linens, housekeeping, room service and other amenities right from their TV. “As

Hotels 98

Hotels Casinos Dining Business 98

Hotel Management

AUGUST 7, 2023

He will oversee the consumer strategy for the region including Brand Management, Marketing, Sales, Distribution, Revenue Management, Loyalty, Customer Experience, Digital and Communications. John Toomey has been appointed Chief Sales and Marketing Officer, Asia Pacific (excluding China) after 27 years with the business.

General Manager 237

General Manager Digital Marketing Management Market 237

Social Tables

SEPTEMBER 16, 2016

In today’s digitally saturated business environment, live conferences, meeting s and events are more important than ever to establish an in-person touch point. From smartphones to tiny homes, people are intent on getting the most purpose and utility out of everything these days—including events! Join the movement for a better event.

Events 60

Events ROI Business Intent 60

Social Tables

APRIL 6, 2023

The Kentucky Derby is an incredibly popular broadcasting event, bringing millions of in-person and virtual spectators together to watch the race live each year. According to recent Comcast reporting, the event draws an average of 16 million viewers annually. The event is known for its bold and appealing fashion.

Events 78

Events Consumer Services Dining 78

Hotelier Magazine

DECEMBER 20, 2023

Our annual trend forecast creates inspiration and excitement amongst our talented restaurant and bar teams as they invent creative ways to incorporate these trends into their own creations.

Forecasting 52

Forecasting Hotels Dining Consumer 52

Social Tables

JULY 28, 2022

Typically taking place during after-work hours, cocktail parties are social events where guests are encouraged to socialize with one another, mingle, and converse over — you guessed it — cocktails. While these components are vital to the party’s success, thoughtful planning and committed hosting are key components of all well-executed events.

Events 147

Events Hiring Casinos Services 147

Hotel Speak

JANUARY 11, 2024

It is imperative to remain informed about business studies and trends, as well as the dynamic nature of the hospitality industry and consumer behaviour. To introduce a sense of novelty and enthusiasm to the dining experience, establish connections with local chefs or organize dinner events that revolve around a specific topic.

Consumer 52

Consumer Market Research Accommodation Online Marketing 52

MediaBoom

FEBRUARY 22, 2024

At its core, luxury marketing is a specialized target approach for high-end goods and services aimed at affluent consumers seeking a sense of exclusivity. The question is, who are the consumers purchasing these goods and services, and how can we tap into their preferences and desires? Well, not exactly.

Branding 83

Branding Market Marketing Digital Marketing 83

Intelity

FEBRUARY 2, 2023

Postmates, GrubHub, and DoorDash have changed the dining landscape, especially post-pandemic. As consumers become more accustomed to technology integrating into their everyday lives, they expect hotel room tech to be at the same level. In-room, smart-room tablets help meet this consumer demand. Did they forget their toothpaste?

ROI 52

ROI Dining Consumer Hotels 52

Hotel Speak

DECEMBER 12, 2023

Plus, the industry is evolving in response to changing consumer demands: Millennials and GenZ shoppers created all of the growth in the luxury sector last year. A study by ReviewTrackers found that 94% of consumers avoid a brand with bad reviews. Post-pandemic, the global luxury industry recorded sales of €1.15

Services 63

Services Consumer Shopping Branding 63

Hotel Business

APRIL 12, 2024

Given the consumer demand, it’s surprising that so few hotels have embraced this concept to any great extent. This is great environmentally, making for an admirable carbon footprint, but there’s more to dine out on than that. Basically, travel is back, but neighborhood tourism is especially big business. Embracing local flavors At U.K.

Hotels 98

Hotels Branding Business Travel 98

Catala Consulting

NOVEMBER 18, 2023

Additionally, it involves exploring alternative revenue streams such as events, culinary experiences, wellness services, and partnerships with local attractions. In an environment where consumer preferences are rapidly changing and competition is fierce, focusing on profitability ensures that hotels can sustain and grow in the long run.

Revenue Management 52

Revenue Management Revenue Management Hotels 52

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Shoppable content taps into consumer desires. Simon Bullingham, CEO of Journey Hospitality, explains what hotels can learn from high-end department store, Selfridges.

Retail 52

Retail Shopping Services Consumer 52

Social Tables

OCTOBER 5, 2023

In a rapidly evolving digital landscape, event technology continues to push the boundaries of what’s possible. We’ve already seen how transforming the way event planners and venues create, manage, and host gatherings has drastically changed the landscape in the past few years. Cvent ’s event planning suite.

Events 88

Events Management Services Email Marketing 88

MediaBoom

MARCH 4, 2024

It focuses on creating a sense of prestige and desirability among high-end consumers, often highlighting craftsmanship, superior service, and a rich brand heritage. The science of storytelling is clear: 92% of consumers want brands to share ads that feel like a story. The answer has to be a resounding yes.

Branding 95

Branding Digital Marketing Consumer Market 95

Intelity

MARCH 2, 2023

Help your guests keep track of on-property events, sales, and activities they might be interested in by using hotel mobile tech to deploy targeted marketing messaging when guests are most likely to be receptive. This tech is useful for those time-sensitive promotions and events.

Casinos 52

Casinos Target Marketing Branding Hotels 52

SiteMinder

DECEMBER 3, 2023

Booking a trip is evolving into a metrics-driven process as travellers assess a combination of star ratings, consumer review scores, and price. Use travel comparison sites Travel comparison sites have been instrumental in empowering consumers, and usage in the UK is high.

Cost Per Click 105

Cost Per Click Travel OTA Consumer 105

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation. Tokenization. Expert support.

Hotels 98

Hotels Cancellation Operations Consumer 98

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Ask your staff to recommend your best bottle during their next dining interaction.

Upsell 82

Upsell Hotels Services Revenue 82

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation. Tokenization. Expert support.

Hotels 92

Hotels Cancellation Operations Consumer 92

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Our previous low-quality channel manager made this an arduous and time-consuming task for our staff.” With eight hotels across the portfolio, guests throughout Thailand will have everything they need.

Operations 98

Operations Revenue Hotels OTA 98

MediaBoom

JULY 5, 2023

In fact, over 75% of consumers in the United States, France, Germany, and the United Kingdom use Google when looking for local hotels. Crafting engaging content about local attractions like “Gourmet Dining at The Ritz Paris,” or “Paris Fashion Week at The Ritz,” helps boost local relevance.

Hotel Marketing 77

Hotel Marketing Market Marketing Marketing Strategy 77

MediaBoom

APRIL 11, 2024

Continuous optimization based on this analysis ensures each campaign is more targeted and effective, deepening engagement with luxury consumers over time. This includes bespoke travel packages, early access to private events, and personalized greetings from hotel management, making each offer feel specially crafted for the recipient.

Email Marketing 52

Email Marketing Branding Market Marketing 52

STAAH

MAY 14, 2024

As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. This could include chef-led cooking classes, curated tasting menus, or interactive dining experiences like farm-to-table dinners.

Revenue 91

Revenue Dining Hotels Consumer 91

Little Hotelier

MARCH 20, 2023

We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year. If the answer is “no” once more, then the chatbot could list a few options of what the user would like to talk about such as amenities, current offers or promotions, events, dining options, and more.

Hotels 64

Hotels Consumer Operations Services 64

SiteMinder

OCTOBER 27, 2022

With technology and manufacturing capabilities increasing, so does your ability to serve better food and deliver a better dining experience. Move away from a standard restaurant to satellite kitchens and pop-up dining areas that you can move around various parts of your hotel.

Hotels 52

Hotels Dining Market Marketing 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

MediaBoom

MARCH 14, 2024

A staggering 75% of consumers admit to judging a business’s credibility based on its website design. Through professional photography and thoughtful design, you can showcase the unique features of your accomodation, from luxurious rooms to exquisite dining options.

Digital Marketing 64

Digital Marketing Services Market Marketing 64

Social Tables

NOVEMBER 16, 2023

Party packages are a great way for the Johnsons to book Grandma June’s birthday party at their favorite local Italian restaurant, but they’re also a huge help for larger, more complex, or professional events. We’re diving deep into the business potential behind private bookings and examining what people really want from an event package.

Events 78

Events Services Business Shopping 78

MediaBoom

MARCH 29, 2024

If consumers were looking for a lower-cost deal than booking through Royal Caribbean International, they’d have plenty of options. The video also showcases other elements of resort life, from upscale dining experiences to massages and spa services designed to whet your appetite and interest you in contacting the resort.

Travel 90

Travel Target Marketing Digital Marketing Market 90

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Moreover, traditional hotel room pricing methods are considered manual, time-consuming and inaccurate.

Hospitality 54

Hospitality Upsell Services Operations 54

Hotel Designs

APRIL 24, 2024

Hotel Designs Getting to know… BoConcept, Exclusive Headline Partner at MEET UP London Getting to know… BoConcept Ahead of HD’s MEET UP London 2024 event, we thought we’d catch up with Exclusive Headline Partner BoConcept to find out more about the Danish furniture chain.

Services 109

Services Dining Branding Operations 109

eZee Absolute

DECEMBER 7, 2023

These certifications not only enhance the eco-friendly image of your hotel but also appeal to the growing segment of conscious consumers. Contactless Technology The evolution of contactless technology has become more than just a response to global events; it’s a paradigm shift in guest interactions. Here’s how you can avoid it.

Hospitality 59

Hospitality Revenue Dining Accommodation 59

MediaBoom

APRIL 30, 2024

Alternatively, sleek and refined sans-serif fonts can convey a modern, minimalist aesthetic that appeals to contemporary luxury consumers. It leaves a lasting impression of quality and meticulous attention to detail, characteristics that resonate deeply with luxury consumers. Here’s a full luxury brand color palette.

Branding 52

Branding Consumer Digital Marketing Market 52

Hotelier Magazine

MARCH 11, 2024

Even in today’s economic climate, consumers globally are allocating a larger share of wallet to experiences over goods, including 48 per cent of Canadians who are prioritizing travel at the expense of other spending.​ While business events are slower to recover, we know that people and businesses are looking for [an] in-person connection.

Tourism 52

Tourism Business Market Marketing 52