STAAH

JUNE 17, 2025

Flexible Cancellation Policies : In an unpredictable world, flexibility matters. These elements reassure guests that your site is safe and your service is solid. Promote direct booking perks like free breakfast, flexible cancellation, or early check-in. If it takes more than a few clicks, you’re losing them.

Cancellation 83

Cancellation OTA Events Upsell 83

eZee Absolute

FEBRUARY 12, 2025

Hotels that created Coldplay-themed packages with perks like late check-outs, free breakfast, or shuttle services to the venue saw a surge in direct bookings. Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

Hotelogix

DECEMBER 17, 2024

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Chargebacks are recurring in the hotel industry, costing hotels time and money.

Revenue 40

Revenue Cancellation OTA Hotels 40

Cloudbeds

NOVEMBER 24, 2024

From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.

Upsell 98

Upsell Services Accommodation Operations 98

A Sales Guy

AUGUST 23, 2013

Unfortunately, the client had to cancel after I booked my flight. I had no other business in San Francisco at the time, so I needed to cancel the flight. I’m planning a trip to Boston, so I decide to use my canceled ticket. These policies CLEARLY aren’t aimed at customer service. S**t happens right?

Cancellation 118

Cancellation Revenue Services Business 118

Social Tables

AUGUST 3, 2017

You need a written contract to outline the terms and conditions of your service. Terms for Cancellation. To prevent monetary losses, indicate in the contract that all payments made up until the point of cancellation are non-refundable. Cancellation-By-You Clause. This is why a verbal agreement is never enough.

Events 115

Events Cancellation Services Operations 115

SiteMinder

JANUARY 8, 2025

Several key players dominate the bed bank industry, each offering unique services and benefits for hotel partners. Bonotel focuses on luxury and boutique hotels, offering tailored services for properties aiming to attract high-end travelers. Bed bank list: Who are the major hotel bed banks?

OTA 96

OTA Occupancy Revenue B2B 96

Hotel Business

SEPTEMBER 9, 2024

South Carolina leisure and business travelers will experience warm welcomes, friendly service and amenities within minutes of all the incredible food, museums, entertainment and historic attractions Charleston offers.” The hotel will include 3,600 sq. The hotel will include 3,600 sq.

Construction 101

Construction Cancellation Hotels Hiring 101

Horizon Hospitality

DECEMBER 11, 2024

3) Contactless and Digital Services The shift toward contactless services is now a permanent fixture in guest expectations. Hotels can use technology to minimize physical contact without compromising the quality of service, adding both safety and convenience to the guest experience.

Operations 52

Operations Cancellation Services Hotels 52

STAAH

JUNE 7, 2023

Find out more here Cancel Booking feature (enhancement) When cancelling bookings via STAAH MAX extranet, it will now display booking cancellation policy. So the property can see the policy before cancelling. New OTA Integration Online platform offering Hourly Hotels, Homestays, Service Apartments along with F&B.

Cancellation 98

Cancellation OTA Market Marketing 98

STAAH

MAY 24, 2023

This segmentation helps in understanding the diverse needs and preferences of different customer groups, allowing hoteliers to customize their services and marketing efforts accordingly. This insight allows them to fine-tune their cancellation policies, striking a balance between guest satisfaction and minimizing potential revenue loss.

Market 98

Market Marketing Cancellation Accommodation 98

Nuvho

APRIL 28, 2025

Look into industries that require regular travel and align with your hotels location, style and services. Prepare competitive corporate rates, fast check-in options, early breakfast hours, and flexible cancellation terms. Send occasional updates about upgrades, new services, or a simple ‘hope to see you soon’ message.

Cancellation 52

Cancellation Travel Market Marketing 52

STAAH

NOVEMBER 28, 2023

5) Holistic revenue management Beyond your rooms, property owners now recognise that all facilities and services in a hotel offer revenue potential. Food and beverage, spa services, parking, and event spaces all come together to inform Total Revenue Per Available Room (TRevPAR).

Revenue 105

Revenue Revenue Management Cancellation Hotels 105

STAAH

DECEMBER 12, 2023

This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences. Flexible Cancellation Policies While maintaining revenue is crucial, offering flexible cancellation policies during the holiday season can be a winning strategy.

Target Marketing 103

Target Marketing Cancellation Forecasting Revenue 103

Hospitality Today

JUNE 29, 2025

s soaring cost of living, hoteliers warn of severe consequences, including service reductions, stalled renovations, and declining property values. Industry rebellion: Hotel owners are petitioning to suspend the ordinance and threatening to cancel service offerings, renovations, and room allocations for the Olympics.

Cancellation 40

Cancellation Events Hotels Tourism 40

Hotelogix

OCTOBER 7, 2024

It also means that hotel owners and operators can now focus on investing in technology, enhancing guest experiences , improving services, and expanding their businesses rather than being weighed down by hefty licensing fees. This decision will create a more favorable environment for hotel development and operation.

Cancellation 52

Cancellation Tourism Hotels Operations 52

Cloudbeds

AUGUST 21, 2023

Sometimes overbooking happens simply because a guest doesn’t check out when they are scheduled to leave or if a room becomes “out of service” due to an unexpected maintenance issue. The thought behind this tactic is that some cancellations – or “wash” – will happen. Here are five ways to do just that: 1.

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

Hotel Speak

MAY 14, 2025

Benefits: Optimized Staffing: Align workforce schedules with anticipated demand to ensure efficient service delivery. Guest Segmentation and Personalization Understanding the diverse needs and preferences of guests enables hotels to offer tailored services. Preferences : Room type, amenities, services used.

Management 50

Management Forecasting Occupancy Services 50

Hotel Business

SEPTEMBER 3, 2024

It was also reported that Delta Airlines canceled more than 4,800 flights since the outage happened. This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay.

Cancellation 104

Cancellation Revenue Hotels Travel 104

TravelNet

JULY 20, 2023

Longer-staying guests or families value full kitchen and laundry services. Consider investing in a professional photographer or utilize Airbnb’s photography service in select markets. In contrast, Vrbo’s are based on the number of accepted bookings, host cancellations, conversion rate, and review score.

OTA 98

OTA Cancellation Branding Shopping 98

STAAH

AUGUST 11, 2024

Renowned for its exceptional service standards, Sayaji Group of Hotels is a sophisticated collection of 15 individually designed hotels catering to both leisure and business travellers with stylish guest rooms and versatile meeting facilities across 11 Indian cities.

Occupancy 110

Occupancy Revenue Cancellation Services 110

STAAH

MARCH 3, 2024

STAAH solves online distribution management woes Apart from providing the best service possible, hotels must not neglect the need to maximise their sales channels to boost revenue. Easy package creation using the booking engine’s add-on services is a favourite feature of the IDEAS team.

OTA 109

OTA Online Sales Cancellation Services 109

Hospitality Today

JULY 3, 2025

Advice: Booking directly can lead to better upgrades, room selection, and smoother customer service for cancellations or problems. Their service is usually free (commission-paid), and they may secure upgrades or perks. Book directly with the hotel: Often, third-party sites (Expedia, Booking.com, etc.)

Cancellation 40

Cancellation Accommodation Hiring Shopping 40

Hospitality Today

JULY 2, 2025

For example, payment may be required before a free cancellation deadline. Cancellation & payment failure: If payment isn’t completed by the due date, Airbnb cancels the booking. Hosts still receive payouts based on their cancellation policies.

Cancellation 40

Cancellation Shopping Consumer Hospitality 40

Cloudbeds

NOVEMBER 15, 2024

This creates a more collaborative environment between departments that traditionally have separate goals, such as revenue managers and guest services or marketing and operations teams.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hotel News Resource

APRIL 16, 2024

In our April 2024 edition, we had the pleasure of hosting a panel of experts who shared their invaluable insights on the pressing issues facing our industry today. From sustainability to marketing strategies and the digital transformation of hotels, we covered it all. Let's dive into the key takeaways from this enlightening discussion.

Cancellation 45

Cancellation Marketing Strategy Services Hospitality 45

Social Tables

JUNE 12, 2024

Event vendors are businesses or individuals that provide goods or services for events. They may specialize in a specific type of event, such as weddings or corporate events, or offer extensive services for large-scale, private, and VIP events. Many event vendors create the products they offer or provide their services directly.

Events 158

Events Hiring Services Cancellation 158

SiteMinder

JUNE 22, 2025

We certainly felt the impact, especially going into March,” says Christopher Ellison, Vice President of Revenue at Brittain Resorts and Hotels, a full-service hospitality management company based in the Southeast region. I can enjoy extra services for the same spend.’ Enter: ancillary services. What’s the total cost of the room?

Revenue 59

Revenue Consumer Revenue Management Hotels 59

Social Tables

DECEMBER 6, 2016

Do you offer set-up and tear-down service? What is your early cancellation policy? Equipment rental can be an expensive line item, so having a clear understanding of the cancellation policies is just smart. Obviously, this question only applies to certain types of equipment that require an experienced operator.

Events 119

Events Cancellation Operations Consumer 119

STAAH

MAY 16, 2023

Guests can be segmented by volume (booking more rooms at once), attributes (those wanting a sea view room vs a garden view), service offering, time of purchase, time used, or more. For instance, corporate clients may spend more on services within the hotel and get more volume of bookings throughout the year.

Revenue Management 98

Revenue Management Occupancy Upsell Rack Rate 98

Social Tables

JANUARY 27, 2021

NEW Client Services Get all the support you want for your events because we know hospitality matters. Many event planning conferences were canceled or postponed, and most of those that weren’t took place virtually. Event Diagramming Collaborative event management software that saves time, boosts revenue and drives loyalty.

Events 193

Events Sales Sales Enablement Business 193

Hotel Speak

DECEMBER 11, 2023

5) Holistic revenue management Beyond your rooms, property owners now recognise that all facilities and services in a hotel offer revenue potential. Food and beverage, spa services, parking, and event spaces all come together to inform Total Revenue Per Available Room (TRevPAR).

Revenue 76

Revenue Revenue Management Cancellation Hotels 76

SiteMinder

NOVEMBER 6, 2023

Airbnb host fees come in two forms: Host-only fee: This fee structure is mandatory for what Airbnb calls ‘traditional hospitality listings’, such as hotels, hostels, serviced apartments, etc, and for any other owners that publish and manage listings through a PMS like SiteMinder. Airbnb takes a cut according to the service fee.

Cancellation 59

Cancellation Services Hotels Accommodation 59

STAAH

JUNE 6, 2023

Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process. You can easily set up your booking cancellation policy on STAAH Booking Engine. Result – increased retention and bookings.

Cancellation 96

Cancellation OTA Global Distribution System Revenue 96

SiteMinder

SEPTEMBER 7, 2023

Hotel fees encompass a range of extra charges guests may pay for amenities and services. Parking fees Whether it’s self-parking or valet service, parking fees provide secure and convenient options for guests who arrive with their own vehicles. These fees can be tiered based on the level of service offered.

Revenue 105

Revenue Hotels Services Cancellation 105

Hotelogix

NOVEMBER 13, 2023

However, in cases of last-minute cancellations, your profit is badly impacted. Hotels deliberately do this as a safety measure to avoid losses in case of any last-minute cancellations or no-shows. You must take into consideration factors such as seasonal cancellations, demographics, customer loyalty, overstays, etc.

Overbooking 59

Overbooking Cancellation Revenue Occupancy 59

Little Hotelier

NOVEMBER 18, 2024

This could be due to a billing error, suspected fraud or simply dissatisfaction with service the hotel provided. This is money that you’ve already earned for services you’ve (usually) already rendered, after all, making these losses more painful than simple cancellations. The credit card company then investigates the claim.

Cancellation 52

Cancellation Hotels Services OTA 52