Cloudbeds
AUGUST 21, 2023
Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses. What is an overbooking strategy?
Hotelogix
NOVEMBER 13, 2023
The hospitality industry is well acquainted with the concept of hotel overbooking. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image. However, in cases of last-minute cancellations, your profit is badly impacted.
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Hotelogix
APRIL 18, 2024
One hotelier in Tanzania (now a client), would log into every OTA and update his room inventory whenever there was a booking or a cancellation. For his twelve-room property, on average, he would receive nine bookings and about two cancellations per day, and his business was listed on eight OTAs.
SiteMinder
SEPTEMBER 6, 2023
Reduced cancellation risks : The closer the booking is to the stay date, the less likely it is to be cancelled. Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers.
SiteMinder
NOVEMBER 15, 2022
Hotel overbookings can be a divisive topic. Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What happens when a hotel overbooks?
Social Tables
SEPTEMBER 21, 2023
Acting as an event venue opens restaurants to the revenue potential associated with event rental and catering services—revenue with higher profit margins than traditional food service. With built-in food service available , guests never have to worry about their food getting cold as it travels from the kitchen to the event.
Catala Consulting
JULY 30, 2023
Some resorts also turn to outsourced revenue management services. Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Such services might include dining, spa services, on-site entertainment, or event fees.
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