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Insightful Solutions to Reservation No-Shows

Horizon Hospitality

Here’s how: Collect Thorough Contact Information For every reservation, get a name, phone number, and email. You might even consider requiring a credit card on file and charging a cancellation/no-show fee. Have the list handy for hosts and hostesses with the person’s contact info so they can easily refer to it.

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STAAH Product Updates June 2023

STAAH

Find out more here Cancel Booking feature (enhancement) When cancelling bookings via STAAH MAX extranet, it will now display booking cancellation policy. So the property can see the policy before cancelling. If you have any questions feel free to contact your local support team to assist you at support@staah.com

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STAAH Product Updates You Can’t Miss

STAAH

1) Booking Cancellation Report : A new report that allows a property to view and generate a report of cancellations, based on arrival or cancellation date. The property has to login to STAAH and follow the steps to reinstate cancelled booking. Reports: We have enhanced the Reports section in the STAAH MAX.

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Setup the right inventory on Expedia to be ready for multiple customers’ needs

STAAH

On Expedia Group sites, your property will show ‘Free Cancellation’ in traveller search results. In a recent survey, travellers told us that the ability to cancel and get a full refund if their plans change is one of their top considerations when booking travel.* We recommend a 100% refund for cancellations within a short.

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What is a hotel overbooking strategy? +4 ways to avoid overbookings

Cloudbeds

An overbooking strategy is when a property purposefully books its inventory beyond capacity in anticipation that a certain amount of guests will cancel or not show up. The thought behind this tactic is that some cancellations – or “wash” – will happen. Sometimes, one or two overbookings are low risk because of future cancellations.

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Little Hotelier delivers successful start to Mamori House at Koh Larn

Little Hotelier

It’s very easy to understand and you can always see when customers make reservations or cancel them. They’re easy to contact when there is a problem, so there is no interruption and the problem can be solved quickly.” We can also receive payment easily and quickly,” explained Licha.

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For the Love of Partnership: HomeToGo

TravelNet

We help deliver bookings with characteristics close to the benefits of a direct booking such as access to direct guest communications, ability to use your own cancellation policies, being the merchant of record and more while giving you access to millions of new guests. Partnership Briefly describe what your company does.