Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. Channel Manager A channel manager is a software that helps you distribute/update your hotel’s rooms and rates on all the connected Online Travel Agencies (OTA).

OTA 52

OTA Management Overbooking Cancellation 52

Cloudbeds

NOVEMBER 15, 2024

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hospitality Tech

JUNE 5, 2025

6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.

Consumer 52

Consumer Retail Travel Branding 52

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. For more information on Quore, visit www.quore.com.

Operations 52

Operations Management Consumer Branding 52

Hospitality Tech

JUNE 5, 2025

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Further testing of hypotheses was conducted via AI-moderated interviews with 300 consumers across 12 countries between January 20 and February 4, 2025.

Travel 52

Travel Consumer Retail Branding 52

Hospitality Tech

JUNE 5, 2025

An original equipment manufacturer for the hospitality industry’s top hotels, consumer digital signage, and airline seatback video players, Enseo became a full-service hospitality integrator in 2013, delivering brand customization. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.

Consumer 52

Consumer Retail Travel Branding 52

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. For more information on Quore, visit www.quore.com.

Consumer 52

Consumer Branding Hotels Operations 52

STAAH

NOVEMBER 15, 2022

In fact, OTAs such as Expedia have updated their algorithms to give preference to properties that have been called out by guests for their fantastic guest experience. Rapidly changing consumer mindset has forced hoteliers to adopt technology that makes the guest experience seamless and convenient. Focus on customer experience.

Hospitality 98

Hospitality OTA Travel Cancellation 98

Hotel Management

MAY 22, 2024

But if you break it down in terms of the players – OTAs, travel agencies, hotel websites and other players – all of them will be growing at a rate of somewhere between 6-10%. OTAs at the higher end of the range, 10%; hotels’ own websites, somewhere in the 8% range, but a really robust rate of growth. .’

Travel 130

Travel OTA Market Marketing 130

SiteMinder

JULY 13, 2024

It involves the use of data and analytics to help you keep track of supply and demand so you can make predictions on consumer behaviour. Many businesses where consumers spend money have varying prices based on demand, supply and shifts in costs. This can only be done by measuring and monitoring the demand of your hotel rooms.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Cloudbeds

JULY 15, 2023

These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

Cloudbeds

FEBRUARY 28, 2024

These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Hospitality professionals saw the industry undergo tremendous changes in 2021. As a result, many industry professionals are wondering what to expect from the top hospitality conferences of 2022.

Hospitality 158

Hospitality Events Tourism Business 158

TravelNet

DECEMBER 5, 2022

Introduction Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. Their Homes/Vacation Rental marketplace launched in Jan 2022.

OTA 52

OTA Cancellation Management Travel 52

Cloudbeds

JANUARY 10, 2025

And yet, many hotels overlook metasearch in their digital marketing strategy , missing out on opportunities to reach a broader segment of travelers, compete for business with online travel agencies (OTAs), and drive direct bookings. Much like with OTAs, the search results then display a list of available hotels and rates in the destination.

Cost Per Click 52

Cost Per Click Market Marketing OTA 52

Cloudbeds

MAY 15, 2024

With rate parity in the hotel industry, if you sell a room on Booking.com for $100 per night, you will have to set the same rate on all other booking platforms, whether it’s other online travel agencies (OTAs) , metasearch engines, brick-and-mortar travel agents or your own website.

OTA 52

OTA Hotels Revenue Management Revenue 52

Q4Launch

FEBRUARY 8, 2022

This way, travelers save on hidden, third-party fees often associated with online travel agencies (OTAs). Flexible Cancellation Policies While the travel industry is turning a corner amid the pandemic, we’re still seeing some COVID-19-related travel roadblocks. Here are six tips to increase direct bookings on your website !

Travel 52

Travel Cancellation Business Market 52

Inn Quest

AUGUST 15, 2023

Understanding the Hotel Channel Management Landscape Managing hotel bookings and distribution across multiple online travel agencies (OTAs) and booking platforms is becoming an increasingly complex and time-consuming task for hoteliers. This is why hotel channel manager software is in demand nowadays.

Management 52

Management Global Distribution System Overbooking OTA 52

Little Hotelier

APRIL 28, 2023

The best booking calendars grant a hotel the ability to manage their reservations from a single screen: you can view past reservations, modify existing reservations, cancel future reservations and more. Avoid using other calendars Don’t be tempted to work within the calendars offered by different OTAs.

OTA 52

OTA Cancellation Hotels Accommodation 52

Hotelogix

MAY 1, 2025

In today’s digital-first hospitality environment, OTAs (Online Travel Agencies) play a major role in how guests discover and book stays. As a cloud-based PMS , Hotelogix offers real-time connectivity with Expedia and other OTAs via channel managers, ensuring consistent rate and inventory updates across all platforms.

Travel 45

Travel OTA Hotels Cancellation 45

Inn Quest

MAY 11, 2023

This strategy works especially well for lodging facilities that encounter seasonal fluctuations in demand or a high rate of cancellations. Hotels can increase bookings and lower the chance of cancellations by providing discounts to customers who make reservations in advance.

Revenue 88

Revenue Occupancy Hotels Market 88

Xotels

APRIL 3, 2024

Also, gone are the days of selling the majority of your rooms through OTAs. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings. Bring customers to your website: thinking multi-channel here is important.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

SiteMinder

FEBRUARY 25, 2024

Sifling through endless news to find the valuable stuff can be a time-consuming pursuit, however. Almost one in five hotel rooms booked online are cancelled prior to travel. Google says “ …not now, not ever ” will it become an OTA (Online Travel Agent). billion in 2023.

Hospitality 52

Hospitality Cancellation OTA Tourism 52

TravelNet

JUNE 26, 2023

With changing consumer behaviors and spending patterns, it is crucial to adapt and implement ways to maximize revenue and control costs. Adapting to changing consumer spending patterns While it’s true that people are still spending, the dynamics have shifted. Take time to reexamine your cancellation policy, rates, and fees.

Revenue Management 52

Revenue Management Revenue Occupancy Market 52

SiteMinder

JUNE 12, 2024

The use of yield management should factor in the costs of channels – from GDSs, OTAs, wholesalers, meta search sites and property websites to direct calls – and therefore how to better yield your inventory by channel, customer and more. This can involve overbooking strategies to account for last-minute cancellations or no-shows.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

SiteMinder

JANUARY 8, 2024

This industry heavily relies on consumers having disposable income. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. The majority of travellers will visit your hotel website even if they discover your property on an OTA.

Operations 59

Operations Management OTA Hotels 59

Cloudbeds

JANUARY 10, 2024

For instance, when a hotel receives a reservation, whether it’s through the booking engine or via an online travel agency (OTA) , staff must manually enter payment details into the property management system (PMS). In the worst-case scenario, the guest may arrive to find their reservation canceled due to an invalid credit card number.

Motels 52

Motels Hotels Cancellation Business 52

eZee Absolute

NOVEMBER 19, 2023

Rising cost of daily consumables Challenge Price inflation of daily use products, eatables, and other supplies has risen steeply in the last few years. For instance, business decisions to spend for promotions on OTAs, interiors, room rates, and room types aren’t decided on the basis of actual statistical reports.

Hotels 98

Hotels Hiring Services Business 98

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Front Office: It allows a hotel's front desk staff to view and update room status, including availability.

Hotels 52

Hotels Revenue OTA Management 52

Clock Software Hospitality

JANUARY 12, 2021

With public events cancelled, you are likely to be put in the position of providing guests with on-premise entertainment. While some of the popular sites like Booking.com and AirB&B are seeing a significant hit in interest, they have a unifying function which consumers appreciate, so with travel picking up once again, so will OTA bookings.

Hospitality 52

Hospitality Average Daily Rate Scale Events 52

SiteMinder

JANUARY 8, 2024

This industry heavily relies on consumers having disposable income. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. The majority of travellers will visit your hotel website even if they discover your property on an OTA.

Operations 52

Operations Management OTA Hotels 52

Q4Launch

FEBRUARY 3, 2022

Channels to attract them include: Social media platforms Organic search engine traffic Directories and referral sites The goal is that once a potential guest completes this stage, they’re comfortable and ready to book with you instead of one of the OTAs. For example, overly strict cancellation policies can deter some potential guests.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Little Hotelier

APRIL 4, 2023

A good hotel website that increases reservations delivers less reliance on online travel agencies (OTAs) – which charge commission fees on every booking. Sometimes this can be achieved by the ‘billboard effect’ where you link your website from your OTA profile. Start for free and cancel anytime with no lock-in contract.

Accommodation 52

Accommodation Hotels Travel OTA 52

Xotels

MAY 30, 2024

The cost of goods sold ( COGS ) for hotel rooms consists of a variety of costs, which could include OTA commissions, 3rd party fees, GDS fees, marketing spending (both for direct and indirect channels), and system costs like booking engine, CRM, channel manager, etc. Basically, any cost related to selling rooms.

Revenue Management 49

Revenue Management Occupancy Revenue Average Daily Rate 49

Hotelogix

OCTOBER 18, 2023

It leads to time-consuming and error-prone processes, resulting in business opportunities and revenue loss. Hotel management software helps sell more via OTAs and your website via seamless integration with a channel manager and web booking engine.  Yes, of course, you need it. Also, it impacts their guest service capabilities.

Management 52

Management Hotels Revenue Occupancy 52

Little Hotelier

FEBRUARY 22, 2023

Which OTAs do your direct competitors use? You should invest time in setting up OTA listings , social media channels and your Google Business Profile, and consider investing in online advertising to put your name up in lights. Where and how do your competitors market and advertise themselves?

OTA 52

OTA Business Hiring Marketing 52

Xotels

APRIL 3, 2024

Also, gone are the days of selling the majority of your rooms through OTAs. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings. Bring customers to your website: thinking multi-channel here is important.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40