Hotel Speak

JANUARY 29, 2025

Houston TX, January 29 2025 Hotel technology specialist SHR has today launched the next generation of its booking engine, specifically designed to reduce booking abandonment by keeping guests fully immersed in a branded booking experience. An earlier study found that bookings in the hotel and lodging industry are abandoned 78.3%

OTA 89

OTA Hotels Upsell Revenue 89

Hotel Speak

JUNE 11, 2025

travelers, frustrations with traditional hotel operations remain clear: 82% of current hotel loyalty members report pain points with existing systems, including lengthy check-in processes, limited flexibility, and outdated service models that fail to meet modern expectations. “Since bringing Mews Kiosks to hotels in the U.S.,

Travel 50

Travel Market Research Upsell Hotels 50

Hotel Business

NOVEMBER 21, 2024

IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.

Upsell 59

Upsell Revenue Management Resorts Closing 59

Hospitality Tech

JUNE 11, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.

Travel 52

Travel Upsell Operations Revenue 52

Hotel Business

JUNE 23, 2025

As guest expectations rise and operational demands grow, properties are turning to smart solutions like VAIA®, a next-generation conversational AI assistant developed by VSR. It is intuitive, human-like and seamlessly integrates into a hotel’s brand identity. VAIA represents the future of hospitality service. The result?

Services 64

Services Sales Tools Hotels Upsell 64

STAAH

JUNE 17, 2025

Custom Branding : Your booking experience should look and feel just like the rest of your website. Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. Integration with PMS & Channel Manager : A seamless backend makes daily operations smoother and more accurate.

Cancellation 82

Cancellation OTA Events Upsell 82

eHotelier

JUNE 18, 2025

is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations – saving time and cost. Hotels can configure the solution at the chain, brand, or property level for brand consistency and control. “A Concierge.AI

Hospitality 52

Hospitality Operations Services Branding 52

eHotelier

JUNE 17, 2025

Begin by identifying pain points and operational inefficiencies that impact different departments. For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.

Scale 59

Scale Upsell Hotels Hospitality 59

Hospitality Tech

JUNE 16, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI “Sabre’s SynXis Concierge.AI

Upsell 52

Upsell Services Operations Scale 52

Hospitality Tech

JUNE 11, 2025

Partnering with IRIS allows us to give our shared customers a guest experience that puts them in control, while hotel teams can drive more operational efficiency in the background. AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. “This launch marks a turning point.

Services 52

Services Hospitality Upsell Operations 52

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Even for a brand as accomplished as Chatrium, these challenges were not easily solved until SiteMinder was implemented.

Operations 98

Operations Revenue Hotels OTA 98

Intelity

DECEMBER 5, 2023

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Train Staff Regularly Staff training is critical to the success of upselling in hotels.

Upsell 52

Upsell Revenue Dining Hotels 52

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars. “This launch marks a turning point. When we get it right, everything flows.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars. “This launch marks a turning point. When we get it right, everything flows.

Hospitality 52

Hospitality Upsell Operations Revenue 52

STAAH

MAY 25, 2025

What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations. The STAAH booking engine turned the Sentrim website into a high-performing channel by supporting smart pricing, promo codes, upselling and cross-selling. Thats where STAAH came in.

Overbooking 88

Overbooking Hospitality OTA Upsell 88

Intelity

AUGUST 29, 2023

For properties wondering how to increase hotel revenue, the answer lies in data aggregation Driving non-room revenue is one of the key goals for almost all hoteliers and hotel operators. Increase Forced Modifiers By utilizing a staff operations hub , a hotel’s team can elevate guest interactions by streamlining their day-to-day operations.

Revenue 98

Revenue Upsell Operations Hotels 98

eHotelier

JUNE 18, 2025

MCR is a premier hotel management company and the 3rd largest hotel owner-operator in the United States. Mr. Riley will work with a defined number of properties within the MCR portfolio to assist, support and direct the sales & operational efforts. The firm has offices in New York City, London, Dallas, Chicago and Richmond, VA.

Sales 52

Sales Revenue Management ROI Upsell 52

Hospitality Tech

JUNE 16, 2025

The enhanced version of the ‘Skyway’ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their property’s technology from a single portal, driving operational efficiency and improved guest experience.

Management 52

Management Upsell Services Operations 52

Hospitality Tech

JUNE 16, 2025

Satisfying even the most scrutinised colour branding, the new series is impossible to ignore, bringing more engaging, immersive experiences to any space. This unique and much lauded feature provides instantly lower operational costs, while ‘instant power-up’ via remote control ensures minimal downtime during presentation.

Operations 52

Operations Upsell Services Scale 52

Hotel Business

MARCH 20, 2025

Currently live in 12 Coury-managed hotels, the new partnership agreement will see IRIS deliver the brand standard for F&B mobile dining to all the groups properties worldwide. We look forward to extending the partnership as they deliver the brand standard for mobile ordering across our portfolio in the future.

Hospitality 59

Hospitality Dining Upsell Revenue 59

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. This blog will break down what Visito does, how it works, and why its becoming the go-to AI solution for modern hospitality brands. The result?

Upsell 52

Upsell Revenue Services Management 52

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 98

Revenue Upsell Dining Hotels 98

eHotelier

JUNE 24, 2025

The Radisson RED brand is known for its playful twist on conventional hospitality and bold interior design. It combines an innovative upscale select-service model with service flexibility, creating operational efficiencies and unlocking real estate value as a result.

Revenue Management 52

Revenue Management Hotels Closing Real Estate 52

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 98

Upsell Events Hotels Revenue 98

Hospitality Tech

JUNE 30, 2025

“Partnering with a brand like Jurny gives our customers access to some of the most advanced, real-time guest engagement tools available today—all with minimal lift and immediate impact,” said Patty Jefferson, Chief Development Officer at Visual Matrix. Lunchbox equips restaurants with the tools to drive off-premise growth.

Scale 52

Scale OTA Services Operations 52

Hotel Business

JUNE 2, 2025

Brands matter Highlighting the critical role brands play in hotel ownership, virtually all surveyed (98%) said theyre currently open to exploring new branded offeringsunderscoring the value brands bring to the table vs. operating as an independent. When looking at expansion, interest spans virtually all segments.

Branding 59

Branding Operations Resorts ROI 59

Amadeus Hospitality

DECEMBER 3, 2024

The report highlights that hoteliers view increasing occupancy and improving operational efficiencies as key priorities, with 85% of hoteliers anticipating that personalization could help deliver over 5% in incremental revenue. decision-makers planning to invest in technology within the year.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Fuel Travel

JANUARY 8, 2025

Action items : Consider integrating a mobile app and digital key system into your hotel operations. Unbundle to Upsell Travelers increasingly want more flexibility in how they book and experience their stay. Stay Ahead : Upgrade your booking engine to include more add-ons and upsell options. Ready to Stay Ahead of the Trends?

Hospitality 52

Hospitality Upsell Scale Email Marketing 52

TravelNet

MAY 19, 2025

Even the best operators in the hottest destinations experience lullsmid-week gaps, off-seasons, macroeconomic downturns. More specifically, you control the value you add to every stay, every owner relationship, and every operational process. As always, make sure the services offered are a natural fit for your brand.

Occupancy 59

Occupancy Revenue Marketing Market 59

Hotel Speak

OCTOBER 4, 2024

80 DAYS Stand 1318 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands. Get in touch to add your brand to the ‘must-visit’ list for Independent Hotel Show London 2024.

Revenue 116

Revenue Hotels Marketing Market 116

Hospitality Tech

JUNE 30, 2025

Built from the ground up for this segment, GameTime offers a fast, scalable solution tailored to brands that prioritize efficiency and agility. Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scale operations effectively.

Services 52

Services Scale Hotels OTA 52

eHotelier

JUNE 25, 2025

Reynolds brings a proven track record of transforming commercial performance across a diverse portfolio of hotels, from boutique openings to nationally branded properties.

Sales 52

Sales Marketing Market Upsell 52

eHotelier

JUNE 18, 2025

This landmark moment will see the british icon as the first property that celebrates intimate luxury, unique character, elevated design, and bespoke services — marking a significant milestone in the global journey of the emblems brand. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Hotels 52

Hotels Upsell Resorts Management 52

eZee Absolute

JANUARY 27, 2025

If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Amadeus Hospitality

MAY 16, 2024

Several key themes emerged from the research, including a primary focus of investment on ‘improving operational efficiencies during times of high occupancy’ (43%). Nearly half of all those surveyed (49%) said they hope AI will be able to help them to identify and offer upsell opportunities to travelers at all stages of the booking process.

Upsell 127

Upsell Revenue Hospitality Travel 127

Hotel Business

JUNE 25, 2025

A well-designed pool area does more than complement your property; it actively shapes how your guests will perceive your brand. Weddings, corporate functions, themed events and private celebrations draw crowds and offer excellent opportunities for upselling tickets, beverages and VIP packages.

Revenue 52

Revenue Events Real Estate Upsell 52

Hotel Business

MARCH 20, 2025

Include event-specific information, branded imagery and schedules right at their fingertips. Whether its a corporate event or a family reunion, guests will appreciate the seamless branding and the extra effort to make them feel valued. Leverage existing TVs throughout your property as additional signage opportunities. #3:

Events 59

Events Business ROI Upsell 59