Hotel Business

NOVEMBER 21, 2024

IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.

Upsell 59

Upsell Revenue Management Resorts Closing 59

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Even for a brand as accomplished as Chatrium, these challenges were not easily solved until SiteMinder was implemented.

Operations 98

Operations Revenue Hotels OTA 98

Intelity

DECEMBER 5, 2023

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Train Staff Regularly Staff training is critical to the success of upselling in hotels.

Upsell 52

Upsell Revenue Dining Hotels 52

Intelity

AUGUST 29, 2023

For properties wondering how to increase hotel revenue, the answer lies in data aggregation Driving non-room revenue is one of the key goals for almost all hoteliers and hotel operators. Increase Forced Modifiers By utilizing a staff operations hub , a hotel’s team can elevate guest interactions by streamlining their day-to-day operations.

Revenue 98

Revenue Upsell Operations Hotels 98

TravelNet

MAY 19, 2025

Even the best operators in the hottest destinations experience lullsmid-week gaps, off-seasons, macroeconomic downturns. More specifically, you control the value you add to every stay, every owner relationship, and every operational process. As always, make sure the services offered are a natural fit for your brand.

Occupancy 59

Occupancy Revenue Market Marketing 59

Hotel Business

MARCH 20, 2025

Currently live in 12 Coury-managed hotels, the new partnership agreement will see IRIS deliver the brand standard for F&B mobile dining to all the groups properties worldwide. We look forward to extending the partnership as they deliver the brand standard for mobile ordering across our portfolio in the future.

Hospitality 59

Hospitality Dining Upsell Revenue 59

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. This blog will break down what Visito does, how it works, and why its becoming the go-to AI solution for modern hospitality brands. The result?

Upsell 52

Upsell Revenue Services Management 52

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 98

Revenue Upsell Dining Hotels 98

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 98

Upsell Events Hotels Revenue 98

Amadeus Hospitality

DECEMBER 3, 2024

The report highlights that hoteliers view increasing occupancy and improving operational efficiencies as key priorities, with 85% of hoteliers anticipating that personalization could help deliver over 5% in incremental revenue. decision-makers planning to invest in technology within the year.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Fuel Travel

JANUARY 8, 2025

Action items : Consider integrating a mobile app and digital key system into your hotel operations. Unbundle to Upsell Travelers increasingly want more flexibility in how they book and experience their stay. Stay Ahead : Upgrade your booking engine to include more add-ons and upsell options. Ready to Stay Ahead of the Trends?

Hospitality 52

Hospitality Upsell Scale Email Marketing 52

Hotel Speak

OCTOBER 4, 2024

80 DAYS Stand 1318 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands. Get in touch to add your brand to the ‘must-visit’ list for Independent Hotel Show London 2024.

Revenue 116

Revenue Hotels Marketing Market 116

STAAH

APRIL 29, 2025

With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play.

Revenue 88

Revenue Management OTA Average Daily Rate 88

eZee Absolute

JANUARY 27, 2025

If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Hotel Business

MARCH 20, 2025

Include event-specific information, branded imagery and schedules right at their fingertips. Whether its a corporate event or a family reunion, guests will appreciate the seamless branding and the extra effort to make them feel valued. Leverage existing TVs throughout your property as additional signage opportunities. #3:

Events 59

Events Business ROI Upsell 59

AskSuite

MAY 22, 2025

The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.

Hospitality 52

Hospitality Scale Sales Travel 52

Amadeus Hospitality

MAY 16, 2024

Several key themes emerged from the research, including a primary focus of investment on ‘improving operational efficiencies during times of high occupancy’ (43%). Nearly half of all those surveyed (49%) said they hope AI will be able to help them to identify and offer upsell opportunities to travelers at all stages of the booking process.

Upsell 124

Upsell Revenue Hospitality Travel 124

SiteMinder

DECEMBER 13, 2023

The integrated solution began with SiteMinder’s Hotel App Store , which offers customers the chance to connect with relevant applications that solve problems and offer operational opportunities. It has also improved overall customer service and increased upselling opportunities.

Services 98

Services Upsell Hotels Operations 98

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.

Revenue 40

Revenue Revenue Management Operations Hotels 40

SiteMinder

APRIL 10, 2024

Part of that equation is ensuring backend operations run smoothly and effectively to meet business goals. We were really looking for an easier way to communicate with guests and a better way to push products and information to our guests, while staying on brand,” remarked Aditi.

Upsell 98

Upsell Revenue Business Marketing 98

Hotel Business

MAY 16, 2024

This includes offers at every stage of the guest’s journey, from initiating a room upgrade at the time of booking to upselling daily breakfast during their stay, to offering late check-out. Individual franchisee results may vary. “At

Upsell 59

Upsell Digital Marketing General Manager Revenue 59

Social Hospitality

MAY 8, 2025

Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. These tools not only streamline operations but also boost engagement and bookings. What Are the Latest Digital Marketing Trends for Hotels in 2025?

Digital Marketing 130

Digital Marketing Hotel Marketing Market Marketing 130

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

Intelity

APRIL 18, 2023

Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property. Using real-time data , a staff operations hub can monitor who’s ordering what, when.

Upsell 98

Upsell Hotels Services Revenue 98

Cloudbeds

JANUARY 22, 2025

EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring/Rent) is a profit metric that excludes costs not directly related to operational performance. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.

Revenue 40

Revenue Hotels Operations Average Daily Rate 40

Hotel Designs

FEBRUARY 19, 2024

In this second in a series of articles for Hotel Designs, Rozencwajg looks at what to do with the data once it has been gathered… Consider a scenario at a prestigious hotel in London, which needs to increase room rates to fully operate within necessary margins. However, uncovering these requires deep analysis and context comprehension.

Retail 105

Retail Upsell Hospitality Consumer 105

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 98

ROI Revenue Dining Hotels 98

Hotelogix

APRIL 4, 2025

The podcast takes listeners through case studies of beautifully designed hotels, sharing insights from architects, interior designers, and brand leaders. Listeners gain valuable tips on leadership, financial management, and operational challenges. Topics include revenue management, guest relations, and staff training techniques.

Hotels 40

Hotels Hospitality Revenue Operations 40

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

Cloudbeds

APRIL 8, 2024

In this guide, we’ll examine how an integrated booking engine brings value to lodging operators, using real-world examples from our customers and advice on what to look for in a new booking system. Upsells and add-ons. What is a booking engine? Your booking engine can help to customize the guest journey through the following methods.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

Cloudbeds

JUNE 23, 2023

Major brands in the travel industry, such as Expedia and Booking.com, have already integrated conversational AI chatbots into their operations to assist customers by processing bookings, recommending travel plans, and offering promotions. However, having chatbots on your website ensures every lead is attended to 24/7.

Upsell 98

Upsell Services Hotels Target Marketing 98

Hotel Speak

JULY 24, 2024

By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.

OTA 101

OTA Hotels Revenue Marketing 101

Hotel Business

SEPTEMBER 5, 2024

Conversion-optimized website templates: Beautifully designed, brand-aligned websites that drive direct bookings. Custom booking engine: A cohesive and upsell-focused booking platform that integrates seamlessly with the hotel’s brand.

Revenue Management 59

Revenue Management Digital Marketing OTA Revenue 59

Amadeus Hospitality

JUNE 9, 2023

The final week of June, 2023 will be an exciting one in the hospitality industry as two important events occur simultaneously: the Hospitality Industry Technology Exposition and Conference, or HITEC , and AHLA’s brand new, industry-wide hospitality event, The Hospitality Show. Schedule a meeting with us at HITEC here.

Travel 98

Travel Hospitality Events Operations 98

SiteMinder

JUNE 6, 2024

Some owners of accommodation properties are experienced business people, but new to the day-to-day operations of a hospitality business,” says Tamie Matthews, CEO and Founder of RevenYou, a consultancy for independent hotels. While they may be excited to be in charge of the business, everything is new.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

SiteMinder

JUNE 26, 2024

Hotel revenue optimization ensures that a property or brand is maximizing its profits from all available resources and opportunities. Upselling and cross-selling: Upselling encourages guests to upgrade their room or add amenities like breakfast or parking. This incentivizes guests to spend more and increase your overall revenue.

Revenue 72

Revenue Revenue Management Upsell Global Distribution System 72

Little Hotelier

NOVEMBER 20, 2023

Hotel CRM solutions are powerful tools that can help your hotel to transform guest interactions, optimise operations, and drive business growth. Designed specifically for smaller operators, it has everything you need in one simple interface, with tools to manage bookings, guest details, guest payments, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59