SiteMinder

APRIL 10, 2024

“We were really looking for an easier way to communicate with guests and a better way to push products and information to our guests, while staying on brand,” remarked Aditi. In addition, the ability to interact personally with guests to offer enticing upsells and add-ons is exciting for our business and helps us hit our goals,” she added.

Upsell 98

Upsell Revenue Business Market 98

Amadeus Hospitality

APRIL 23, 2024

When travelers feel like a brand knows them and what they want, it increases their likelihood to book and deepens loyalty. These assets can all be creatively worked into pricing and upselling strategies during the shop and book process. Today’s innovative CRSs and booking engines can support experiential and added value offers.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Intelity

AUGUST 29, 2023

Deploying a staff operations hub that not only lets hotel staff streamline operations and increase guest satisfaction but also tracks guest behaviors and data is key for when it comes to upselling and maximizing revenue. Want to learn how to increase hotel revenue at your property by using guest data? Here are a few ways.

Revenue 75

Revenue Upsell Operations Hotels 75

Hotel Business

SEPTEMBER 12, 2023

On average, when a guest purchases an attribute for their stay, hotels see additional revenue of $22 per night for that booking, with luxury & lifestyle brands seeing up to $41 of additional per night revenue for upsell bookings, according to the company.

Upsell 115

Upsell Resorts Branding Revenue 115

STAAH

FEBRUARY 6, 2024

3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable. While there will be erosion in brand equity for customers turned away (unavoidable when you have an overbooking), managing their next booking can help soften the impact. 4) Capping overbookings is essential.

Overbooking 90

Overbooking Cancellation Upsell Revenue 90

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 79

Revenue Upsell Dining Hotels 79

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 67

Upsell Events Hotels Revenue 67

Travelboom Marketing

MAY 24, 2024

Automated pricing and AI-based optimization help hotel brands do more with limited staff. Value-Added Services and Upselling Armed with data about your customer base, targeting guests with upsell opportunities is easy. Or, a property and a popular restaurant or attraction can entice guests with curated package deals.

Revenue Management 52

Revenue Management Revenue Management Cost Per Click 52

Hotel Designs

FEBRUARY 19, 2024

This insights spurred a strategic communication overhaul, introducing customised offerings and AI personalisation, which enhanced guest retention, satisfaction, and increased direct bookings and upselling. This is complemented by a robust capability to upsell offerings specifically designed to meet the needs or desires of each guest.

Retail 105

Retail Upsell Hospitality Consumer 105

SiteMinder

DECEMBER 13, 2023

Employee Satisfaction and Upselling Opportunities Axel Hotels’ team especially appreciates the convenience and efficiency of Welcome Pickups and its impact on their daily operations by releasing the team from manual work: “Our staff are highly satisfied with Welcome Pickups, as it simplifies the process of booking services for guests.”

Services 98

Services Upsell Hotels Operations 98

Cloudbeds

APRIL 8, 2024

It can be customized to fit your brand, cater to international audiences with multi-language and currency options, and offer add-ons or upsells to help you increase revenue. Upsells and add-ons. A booking engine offers real-time availability, secure payment processing , and instant confirmations. Travelers crave experiences.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

Little Hotelier

NOVEMBER 20, 2023

Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Master the guest relationship at your hotel Use Little Hotelier’s guest engagement to own the guest relationship with automated communications, upsells, reputation management, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

SiteMinder

SEPTEMBER 19, 2022

A full list of how you can use hotel management apps at your property include: Guest experience and communication – Your guests are not just money symbols, they have the potential to be brand ambassadors. The timing, tone, and regularity with which you upsell is the key to the success of your efforts.

Management 97

Management Upsell Hotels Revenue 97

Cloudbeds

JUNE 23, 2023

Major brands in the travel industry, such as Expedia and Booking.com, have already integrated conversational AI chatbots into their operations to assist customers by processing bookings, recommending travel plans, and offering promotions. The travel industry is ranked among the top 5 for chatbot applications, accounting for 16% of their use.

Upsell 98

Upsell Services Hotels Target Marketing 98

Hotel Business

MAY 11, 2023

Currently, hundreds of Wyndham branded hotels are live on OPERA Cloud with franchisees using the system to simplify everyday hotel tasks, personalize guest experiences and help boost revenue. ” The post Oracle to bring OPERA Cloud to 2K Wyndham hotels appeared first on hotelbusiness.com.

Scale 52

Scale Revenue Management Upsell General Manager 52

STAAH

MARCH 17, 2024

The STAAH SwiftBook makes this simple with features such as multiple rate plans to select and plan, upselling via promotional offers, stop-sell capability for packages and easy rate comparison to other websites to improve user conversion.

Overbooking 88

Overbooking OTA Upsell Revenue 88

Hotelier Magazine

MARCH 11, 2024

By Adam and Larry Mogelonsky The core revenue stream for every hotel brand will always be heads in beds. Your hotel must forge a striking identity, with the wellness industry now assuming a central role in a brand’s strategy for attracting guests and commanding above-market rates. That depends entirely on your brand vision.

Revenue 59

Revenue Upsell Branding Services 59

Social Hospitality

SEPTEMBER 10, 2023

Chatbots can boost your brand value , too, by giving potential customers an immediate touch point when they land on your website. Big brands like Marriott and Holiday Inn already use the tech to give potential guests virtual tours of their space. VR headsets can also help desk agents upsell rooms when guests do arrive.

Market 130

Market Marketing Consumer ROI 130

eZee Absolute

MAY 7, 2024

Targeted Promotions and Upselling: Imagine offering a honeymoon package to a couple celebrating their anniversary, or suggesting spa treatments to guests who’ve indicated an interest in wellness. By leveraging guest data, you can personalize your promotions and upselling opportunities, making them more relevant and enticing.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Intelity

JULY 11, 2023

Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue. Branded Mobile Apps Mobile apps are an ideal way to engage with guests before, during, and after their stay, especially when integrated with an existing loyalty program.

Upsell 63

Upsell Hotels Shopping Consumer 63

Intelity

APRIL 18, 2023

Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property. Booking Codes Are Your Friend Notice a guest is checking in with a specific booking code?

Upsell 82

Upsell Hotels Services Revenue 82

Clock Software Hospitality

NOVEMBER 24, 2020

Independents, for the most part, can exclusively rely on distribution channels to build up their brand, as unlike hotel chains, most independent properties do not have a large marketing budget to build up their brand in the general public’s eye.

Upsell 52

Upsell Hotels Accommodation Events 52

STAAH

AUGUST 29, 2023

Excellent pictures and descriptions are critical to maintaining your brand on these channels. Pay Per Click While you may never be at par with the OTAs when it comes to PPC , maintaining some brand presence is essential. By leveraging guest interactions, you can build great conversations and create brand advocates.

OTA 84

OTA Email Marketing Marketing Strategy Market 84

Hotelier Magazine

MAY 4, 2023

Brand loyalty is eroding and top-of-funnel marketing is more expensive, meaning more attention must be given to specific psychographic targeting in order to tap into market niches. Further, with operational costs going up, hotels must drive more revenue per guest (TRevPAR) through packaging, upselling and cross-selling of amenities.

Revenue 59

Revenue Upsell Occupancy Business 59

eZee Absolute

OCTOBER 28, 2022

Better upselling. WhatsApp for hotels today plays a vital role in garnering attention and allowing hotels to become a brand that people love and trust. What I mean by that every message is routed through a verified identity (a green tick) with a brand name and logo. Make upselling easier and better. Smooth communications.

Hospitality 52

Hospitality Upsell Business ROI 52

STAAH

DECEMBER 5, 2023

With the right booking and distribution technology, you can easily upsell these amenities. There are almost endless ways to monetize all of the unused (and used) space in hotels, but the thing to remember is to do what fits with your brand and vision for hospitality. Better rooms, spas, F&B etc. can all become revenue earners.

Revenue 85

Revenue Ancillary Revenue Upsell Events 85

STAAH

OCTOBER 18, 2022

A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth. These communications become a fantastic opportunity to upsell your services. It is important to be consistent and punctual when dealing with these queries. 2 Allow perosnalisation.

Revenue 84

Revenue Upsell OTA Overbooking 84

MediaBoom

MARCH 30, 2023

High-ticket digital marketing provides a proven formula for brands and marketing agencies looking to sell high-priced products and services while preventing brands from losing out on sales to low-cost providers. It may sound simple enough but implementing such a marketing strategy is a different story.

Digital Marketing 98

Digital Marketing ROI Market Marketing 98

Hotel Business

MARCH 14, 2024

Easy access to guest information enables staff to personalize the guest experience and recognize loyalty through upsell opportunities, special pricing, tailored reservations and more.

Hospitality 59

Hospitality Sales Upsell Target Marketing 59

eZee Absolute

FEBRUARY 7, 2024

A great booking experience is the beginning of the guest’s lasting relationship with your brand. Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue. So why not start with the moment they book with you?

Upsell 59

Upsell Hotels Overbooking Revenue 59

AskSuite

JULY 20, 2023

It begins with laying out realistic targets, then on-point upselling and cross-selling, culminating in the art of tailoring unique sales alternatives. Key strategies for upselling and cross-selling Upselling and cross-selling aren’t just about making quick sales, but rather enhancing the guest experience while maximizing profits.

Management 52

Management Business Upsell Marketing Strategy 52

STAAH

OCTOBER 24, 2023

This not only boosts your profits but also allows you to establish a direct relationship with your guests, making upselling and future marketing more effective. If you can capture and convert this traffic, you gain greater control over your bookings, brand image, and guest experience.

OTA 79

OTA Revenue Upsell Market 79

MediaBoom

APRIL 5, 2024

As more and more travelers use search engines for trip planning, adopting a smart SEO strategy can elevate your brand’s visibility, positioning it right in front of potential customers at the exact moment they’re searching. Is your travel brand ready to reach new heights in search engine rankings? Contact Mediaboom now!

Marketing Strategy 98

Marketing Strategy Market Marketing Travel 98

STAAH

SEPTEMBER 6, 2022

Automation and partnering with the right technology is an investment to safeguard your brand and grow revenue opportunities. There is no quicker way to erode your brand value and lose your customer than by providing misguided or unclear terms of use. Manual processes increase the chances of errors, leading to guest dissatisfaction.

Sales 65

Sales Revenue Market Marketing 65

Intelity

JUNE 22, 2023

Increase Non-Room Revenue In a similar vein, branded mobile apps and smart-room tablets are the perfect way to drive non-room revenue by suggesting additional items when a guest is ordering in-room dining. This eliminates the need to staff an employee to answer room service phone calls, improving the hotel’s ROI.

ROI 72

ROI Revenue Dining Hotels 72

Social Tables

APRIL 20, 2022

Offer venue maps, event check-ins, brand experiences, and more, all through QR codes. . Use virtual photo booths to snap branded photos, GIFs, Boomerangs, and short videos of attendees both in-person and online. This increases branded channel engagement. QR codes in action. What this trend means for event planners.

Events 204

Events Scale Branding Upsell 204

Hotel Business

SEPTEMBER 14, 2023

Dynamic upsell: Hotels can engage guests in advance of their stay, offering enhancements like early check-in, late checkout and room upgrades. In doing so, hotel owners can now easily unlock new opportunities to boost revenue and their bottom line.

Average Length of Stay 64

Average Length of Stay OTA Revenue Services 64