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How AI Connects Customer Data to Deliver Personalized, Cross-Channel Service in Hospitality

Hospitality Tech

If they’re told one thing by the booking agent and another by the concierge, the brand feels disjointed. For decision-makers in hospitality, the ROI is clear: better customer satisfaction, higher retention, and a stronger brand reputation. About the Author Dev Nag is the CEO/Founder at QueryPal.

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Why Hackers Love the Summer Travel Season

Hospitality Tech

And when attackers target a shared vendor or platform, a breach in one system can ripple across multiple properties or brands. Building Collaborative Defenses Cybercriminals work in fast-adapting groups that often target multiple brands and platforms at once.

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163 – NYU IHIF 2025 Preview with Alexi Khajavi

Travel Media Group

And we then work with the brands, the sellers in those industries to connect with those buyers. We’ll position those brands specifically to buyers with buyers intent in the marketplace, looking for things like that. So what are the technologies and the solutions in, in hotels that can do that? So, a lot of fascinating things.

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TakeUp Launches “Why This Rate” Feature to Deliver Pricing Transparency for Independent Hotels

Hospitality Tech

“Why This Rate” puts an end to that and allows independent hoteliers to compete with larger hotel brands. HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 waking hours in the hotel room. waking hours in the hotel room.

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6 AI Agents Reshaping Hotel Operations

Hotel Speak

This aligns closely with the survey finding that 39% of guests would use a chatbot to ask for the Wi-Fi password, a seemingly trivial request that nonetheless represents a major share of front desk interaction volume. AI-powered platforms help personalize outreach, retarget guests, and maximize advertising return on investment (ROI).

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HITEC 2025: PPDS Debuts135” Foldable and Height Adjustable Philips Unite LED 6000 Series All in One display

Hospitality Tech

Satisfying even the most scrutinised colour branding, the new series is impossible to ignore, bringing more engaging, immersive experiences to any space. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. That’s what UrResort delivers.

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SynXis Concierge.AI Supercharges Direct Bookings and Guest Engagement with Generative AI

Hospitality Tech

Hotels can configure the solution at the chain, brand, or property level for brand consistency and control. Managed through a single unified inbox, hotels can streamline communications, ensure a consistent brand voice, and gain insights into guest sentiment and trends. “A year ago, we announced that SynXis Concierge.AI