How AI Connects Customer Data to Deliver Personalized, Cross-Channel Service in Hospitality
Hospitality Tech
JULY 16, 2025
If theyâre told one thing by the booking agent and another by the concierge, the brand feels disjointed. For decision-makers in hospitality, the ROI is clear: better customer satisfaction, higher retention, and a stronger brand reputation. About the Author Dev Nag is the CEO/Founder at QueryPal.
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