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How New Technology is Changing the Back-Office and How Not to Get Left Behind

Hospitality Net

Much of the focus is on guest-facing technology and front-of-the-house solutions; however, in recent years, new technologies have been transforming the back-office operations of hotels, resorts, and other hospitality establishments as well.

Consumer 138
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Thon Hotels Boosts Profitability with Infor EzRMS

Hospitality Net

To guarantee this positive guest experience, the group invests heavily in the business, not only in customer-facing front-of-house services but in vital back office processes and functions too.

Services 170
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Exclusive: Michael Johnson reflects on the first six months of Accommodation Australia

Hotel Management

They now report back, through their minutes and through my involvement, to the national board, so we’ve got a very good link to all the states and territories and what their major issues are. At the same time, in August, we had the Victorian Accommodation Awards for Excellence. I think it definitely has. Is that what you’re seeing?

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Next level networking at AHICE Asia Pacific with new events announced for 2024

Hotel Management

Informal Q&A sessions with CEOs over drinks will peel back the curtain to find out a bit more about the person behind the big job title and the journey that got them there. For the first time this year, to close Day 1, delegates will have the opportunity to mingle with the bosses at intimate sessions throughout the Adelaide Oval.

Events 264
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Key appointments: La Vie, TFE Hotels, Mandarin Oriental and more

Hotel Management

Reporting to La Vie Hotels and Resorts Chief Development Officer, Chris Batterham, Christie will be charged with growing the AMEA portfolio. “We In this new role, based out of the Bangkok head office, Christie will increase awareness of La Vie’s business model across the region. “As

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Rixos debuts in Montenegro

Boutique Hotel News

The hotel is housed in an 18th century palace and is comprised of four buildings – Smekja, Jadran, Grado, and Teodo, overlooking the Bay of Kotor. We’re excited to welcome guests back to an iconic hotel with a Rixos influence.”

Resorts 98
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Key appointments: Ascott, EVT, Fender Katsalidis

Hotel Management

We are delighted to have lured Shannon back to Wellington as she is a highly regarded and extremely accomplished addition to our New Zealand operations,” said EVT Hotels and Resorts General Manager Operations New Zealand, Simon White.