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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

With AI-powered solutions like AI Reservation Agents , hotels can handle the majority of routine inquiries automatically — including availability checks, cancellation policies, rate details, and booking assistance. Even more impressive, over 54% of guest interactions were handled outside business hours , fully managed by the AI agent.

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5 Sales Strategies to Win More Business

Amadeus Hospitality

Originally published in Hotel Online Before we dive in, be sure to visit our ultimate guide to grow events and group business for an all-encompassing rundown of events, sales and catering tips, data points and best practices. This has sales and event professionals asking, “What’s driving the latest group business trends?”

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8 Pricing Strategies for Hotels During the Holiday Season

STAAH

Create attractive holiday-themed packages that include accommodation, festive meals, entertainment options, or exclusive amenities. Limited-time offers and Flash Sales Leverage the sense of urgency associated with the holiday season by introducing limited-time offers and flash sales.

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Travel Boom Spurs Record Marketing Spending by OTAs in Q1

Hotel Speak

billion on sales and marketing in the first quarter (Q1) of 2024. Airbnb, the accommodation rental platform, also increased its marketing spend by 14.2% Rising inflation and economic uncertainty could impact consumer spending, while travel disruptions like flight cancellations or geopolitical tensions are further threats.

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HotelRunner and trivago Joined Forces to Amplify the Global Exposure of Accommodation Businesses

Hotel Speak

This alliance empowers accommodation properties to gain a competitive edge, harnessing trivago’s extensive user base and HotelRunner ‘s innovative end-to-end platform to grow their businesses like never before. This partnership resonates not only with accommodation properties but also sends ripples across the tech sphere.

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The Future of AI in Hospitality is Now: Trends, Use Cases, and Opportunities for Hotels

AskSuite

A smarter, more efficient sales operation where technology and human teams work hand-in-hand. This empowers hotels to: Tailor marketing campaigns with higher conversion potential Suggest relevant upgrades and packages based on traveler profiles Adjust pricing in real time to accommodate demand shifts 3. The result?

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IDEAS Kuala Lumpur reports 300% increase in direct bookings with STAAH

STAAH

Its unique blend of comfort accommodation and a stimulating atmosphere makes it a preferred choice for both business and leisure guests. STAAH solves online distribution management woes Apart from providing the best service possible, hotels must not neglect the need to maximise their sales channels to boost revenue.

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