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Themed dining events, branded F&B products or package deals can encourage guests to dine in-house. In Australia, this industry is worth over AUD$45 billion, growing at 5% annually – and many of these services are offered within the accommodation sector.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable. 5) Collaborate with local properties to manage overbookings so guests turned away can be accommodated elsewhere. How the guests being turned away are managed is very important to maintain your brand. 4) Capping overbookings is essential.
80 DAYS Stand 1318 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands. Little Hotelier Stand 2270 Little Hotelier is an all-in-one booking system designed specifically for small accommodations.
Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. ” Offer irresistible packages that blend accommodation with local experiencesthink water fights, Thai New Year rituals, and cultural excursions. During Songkran, travelers dont just stay longer; they spend more.
With rising costs, evolving guest behaviours and the varying types of accommodation businesses that have emerged, revenue management now means different things to different properties. I define revenue management as a way for accommodation properties to earn more,” says De Ponga.
Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. Targeted social campaigns : Hotels partner with influencers and run highly targeted ads to reach specific travel segments, increasing brand awareness and conversions.
Motorised height adjustment To accommodate all possibilities and room types â including sloping environments or areas with rising seating, such as cinema rooms or conference centres â the Philips 135HDL6015IA features a motorised trolley enabling smooth and safe electric lifting, also supporting its portability. We took this on board.
At stake is more than just new featuresâits the future of guest expectations, technology innovation, and how hotels compete with ever-evolving alternative accommodations. Tech gaps hold hotels back Outdated hotel systems limit the ability to cross-sell or upsell non-room offerings. tourism marketing - U.S. Olympics 2028.
An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. From frictionless communication to relevant offers and faster bookings, AI sets brands apart and fosters stronger guest loyalty.
Chatbots can boost your brand value , too, by giving potential customers an immediate touch point when they land on your website. Big brands like Marriott and Holiday Inn already use the tech to give potential guests virtual tours of their space. VR headsets can also help desk agents upsell rooms when guests do arrive.
For instance, Welcome Pickups promptly accommodated a guest’s request for a wheelchair-adapted car, demonstrating its ability to meet specific needs efficiently. It has also improved overall customer service and increased upselling opportunities. Absolutely, I would recommend hotels to use SiteMinder and Welcome Pickups.
If you get it right, your guests will not only return, but also becomes your brand ambassadors, amplifying your marketing efforts. Align your accommodation to meet the needs of everyone in the family – accessibility for seniors, creche or bunk beds for kids, etc. What do these travel trends mean for hotel marketing?
In a hotelier’s case or any accommodation provider, selling rooms is the main product to reach full occupancy. plus try new ways to add value and differentiate your brand without making promises that may not be met by the actual product itself. There are plenty of upselling tools available. Find out more here. Conclusion.
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth. These communications become a fantastic opportunity to upsell your services. Clever ideas to improve guest experience. #1 1 Pre-arrival contact. 2 Allow perosnalisation.
âThe name âHotel Internet Servicesâ has been a successful brand, but no longer captures who weâve become or where weâre going,â said Gary Patrick, CEO of Touchstone1. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year. Turner has served as Yum!
This not only boosts your profits but also allows you to establish a direct relationship with your guests, making upselling and future marketing more effective. If you can capture and convert this traffic, you gain greater control over your bookings, brand image, and guest experience.
By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.
Independents, for the most part, can exclusively rely on distribution channels to build up their brand, as unlike hotel chains, most independent properties do not have a large marketing budget to build up their brand in the general public’s eye.
The right brochure in the right place will catch the eye of potential guests in a moment when theyre considering accommodation options, like when theyre asking for advice at your local tourist hub. The best will feature bold and stunning aesthetics, clear branding and a snappy tagline. Keep the information punchy.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 waking hours in the hotel room. waking hours in the hotel room.
Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. Effective SEO Strategies for Travel Brands Keyword Optimization : Start with comprehensive keyword research focused on the travel industry. Contact Mediaboom now! Let Mediaboom guide you.
Customization : Tailor the booking engine to match your hotel’s branding and style. Upselling opportunities : Offer add-ons and packages during the booking process to increase revenue. It allows you to display your hotel to individuals seeking accommodations.
From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.
In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. It’s often said that the internet is the great equalizer, but the reality is that online travel is dominated by players with huge marketing budgets, like OTAs and big hotel brands. What is hotel eCommerce?
His strategic leadership helped position the brand for long-term, sustainable growth. Earlier in his career, Cunningham held senior leadership roles at Dunkinâ and Inspire Brands , where he was instrumental in expanding the Dunkinâ and Baskin-Robbins footprint across the U.S. and Canada.
Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Learn more 2.
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
As more technology becomes available and more guests show a preference for it, even more accommodation providers will begin to jump on board. Overall, the majority of society is embracing technological advancements, including during their travel and in their accommodation. billion within the decade.
Together, the combined organization will serve more than 800 restaurant brands in 150,000+ locations and 100+ countries, representing 90% of the top 50 restaurant chains in the U.S. With AI-driven tools and deep cross-product integration, PAR Engagement gives restaurant brands the control, intelligence, and speed they need to stay ahead.
With AI-driven tools and deep cross-product integration, PAR Engagement gives restaurant brands the control, intelligence, and speed they need to stay ahead. Digital engagement isnt new; most brands have done the basics, but today were entering a more competitive and more challenging time than ever. and Canada.
As a boutique hospitality brand, Grün Resorts offers unforgettable holiday experiences at its properties in Uluwatu, Canggu, Canggu Garden, and Ubud. Easy growth and more revenue What if you could boost your brand's scale and performance while also reducing your workload? Our smart hotel platform helps you do exactly that.
AI-Driven Content Creation: Automatically generate compelling, on-brand content for emails, speaker bios, and event pages to streamline and scale event marketing efforts. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. – CTA: [Reserve Your Table + Stay] Why we love this: Combines F&B and accommodation in one appealing offer. Template 2: U.S.
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
By Adam and Larry Mogelonsky The core revenue stream for every hotel brand will always be heads in beds. With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations. The first definition of a wellness floor is a straightforward re-branding of the spa.
A direct booking strategy is a powerful force in reducing customer acquisition costs , increasing occupancy, and improving profitability by building greater brand loyalty and giving you direct access to guests. Direct bookings have become essential to any independent hotel’s distribution mix.
A great booking experience is the beginning of the guest’s lasting relationship with your brand. Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue.
Apollo GDS history Like other major GDS brands , such as Sabre and Amadeus , Apollo was established by United Airlines in 1971 as an early computerised airline booking system. Yes, Apollo is a distinct brand that operates under the Travelport umbrella, alongside Galileo and Worldspan. Is Apollo GDS part of Travelport?
Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. – CTA: [Reserve Your Table + Stay] Why we love this: Combines F&B and accommodation in one appealing offer. Template 2: U.S.
Implementing comprehensive payment solutions allows you to: Accept digital wallets and contactless payments Automate billing and invoicing processes Reduce fraud through enhanced security protocols Analyze spending patterns to optimize pricing strategies Revenue Management: The Science of Profitability With domestic air passenger traffic increasing (..)
It enables: Market positioning and brand differentiation Adapting to trends allows hotels to position themselves strategically in a crowded market, highlighting unique selling points that resonate with current consumer interests. The conscious collaborator Travellers no longer see their accommodation as just a bed and a roof over their head.
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