eZee Absolute

FEBRUARY 12, 2025

Hotels that created Coldplay-themed packages with perks like late check-outs, free breakfast, or shuttle services to the venue saw a surge in direct bookings. Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

Hotelogix

NOVEMBER 7, 2024

You want to make sure your hotel is available where your guests are looking, but also avoid overbooking or confusion about prices across multiple channels. Cross-Sell Other Services: Offer guests extra services like spa treatments, dining experiences, or local tours.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

Little Hotelier

JULY 3, 2025

A hospitality experience is a service encounter that guests have with a hospitality business like a hotel. The attention and care you receive compels you to enjoy more add-on services, then leave a glowing review post-stay, and share your experience with your loved ones. What does hospitality experience mean?

Hospitality 52

Hospitality Hotels Services Business 52

STAAH

JULY 8, 2025

Overbookings : A classic nightmare — caused by inventory updates not happening fast enough across channels. Guest profiling : Capture preferences and history across systems, enabling personalised marketing and service. Manual data entry : Your team spends hours copying booking details from one system to another.

OTA 65

OTA Hotels Revenue Overbooking 65

STAAH

APRIL 1, 2025

Without the right tools, keeping room availability, pricing, and bookings updated can quickly become a nightmare, leading to costly errors like overbookings , inconsistent rates, and hours spent on manual updates. This leads to overbookings, frustrated guests, and operational headaches. Thats why a Channel Manager is essential.

Overbooking 90

Overbooking Management OTA Revenue 90

STAAH

MAY 28, 2025

Stat Insight: Hotels lose up to 10% of revenue annually due to mismatched room data and overbookings caused by poor channel management (STR, 2023). For example: Financial issues Credit Control team Guest-related queries Customer Service team You can always access help via partner.booking.com. How can we get assistance now?

OTA 65

OTA Revenue Management Overbooking 65

eZee Absolute

DECEMBER 11, 2024

The Challenges Faced Since its inception in 2014, DLS Hotels has operated with a clear vision: to provide the best service by setting the highest guest expectations and not just meeting them, but exceeding them all at reasonable prices. Let’s take a closer look at the challenges and obstacles they faced along the way.

Operations 52

Operations Hotels Management Overbooking 52

Little Hotelier

JULY 15, 2025

Inconsistency in room rates also leads to overbookings, which is a customer service nightmare for any travel brand. When your room rates are inconsistent across platforms, you run the risk of upsetting your customers and angering your distribution partners. In small hotels, every dollar counts.

OTA 52

OTA Hotels Revenue Management 52

Little Hotelier

JULY 15, 2025

A single missed or miscommunicated reservation can mean losing critical revenue, not to mention the brand damage that comes from frustrated guests who are caught up in an overbooking or a missed reservation. A confirmation email or message acts as a contract between your hotel and your guests, reassuring them that their stay is secured.

Cancellation 52

Cancellation Upsell Hotels OTA 52

SiteMinder

JUNE 5, 2025

The most obvious difference is in the size, structure, and services provided. They are built for comfort and experience, with multiple floors, interior hallways, and a wide range of amenities like restaurants, pools, gyms, and concierge services. A hotel could promote “Spacious rooms with city views and room service available.”

Motels 52

Motels Hotels Travel Market 52

STAAH

MAY 13, 2025

Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With all these moving parts, how do you deliver that perfect guest experience ? Enter the channel manager.

Operations 82

Operations Management OTA Upsell 82

Hotelogix

MARCH 27, 2025

Channel Management Real-time inventory syncing across OTAs and direct booking platforms enhances accuracy and reduces overbooking. Boost Guest Happiness Personalized Services Leveraging guest data, your PMS can personalize everything from welcome notes to room preferences. This is a game-changer for efficient hotel revenue management.

Revenue 40

Revenue Revenue Management Operations Hotels 40

AskSuite

APRIL 28, 2025

Its a strategic move to streamline customer service across all touchpoints. Despite that, nearly 45% of independent hotels still operate with partially integrated or disconnected platforms, leading to challenges such as overbooking, inconsistent pricing across channels, and lack of real-time visibility of interactions with travelers.

Operations 52

Operations Upsell Overbooking Hotels 52

Hospitality Tech

JULY 10, 2025

Now operating as a standalone company, Hospitality Solutions aims to deliver more focused, agile innovation in hotel software and services. At the same time, hotel operators gain access to real-time data insights that drive building efficiency, improve service delivery, and reduce operational costs.

Business 52

Business Hospitality Operations Services 52

SiteMinder

JANUARY 13, 2025

Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers.

Accommodation 59

Accommodation Revenue Overbooking Market Share 59

SiteMinder

FEBRUARY 17, 2025

Thanks to this automation, the risk of overbookings or double bookings has significantly decreased, leading to higher customer satisfaction. Effortless setup with reliable customer support Switching to a new management system is never easy, but the onboarding process and supportive customer service team made the transition seamless for Ariv.

Global Distribution System 52

Global Distribution System Overbooking Management Operations 52

Hotelogix

JANUARY 19, 2025

The system also streamlines the guest experience by offering features like contactless check-ins and personalized service. This synchronization minimizes the risk of overbookings and ensures optimal room distribution. Read Also - Revolutionize Guest Service with the Hotel POS System!

Management 40

Management Occupancy Operations Revenue 40

Hospitality Tech

JULY 10, 2025

Now operating as a standalone company, Hospitality Solutions aims to deliver more focused, agile innovation in hotel software and services. At the same time, hotel operators gain access to real-time data insights that drive building efficiency, improve service delivery, and reduce operational costs.

Operations 52

Operations Services Hospitality Management 52

Cloudbeds

FEBRUARY 25, 2025

This automated reservations pipeline minimizes the risk of overbookings, missed updates, and guest data inconsistencies, driving operational efficiency across departments. With the integration of Cloudbeds PMS and Sabres CRS, hoteliers can expect enhanced guest service delivery.

Hospitality 59

Hospitality OTA Overbooking Operations 59

Hotelogix

APRIL 11, 2025

Why Technology Alone Isn’t Enough in Hospitality While technology can streamline many processes, it cannot replicate the empathy and personalized service that human staff provide. Proper training ensures they can solve problems quickly and deliver warm, tech-enabled service. ​ 1.

Overbooking 52

Overbooking Average Daily Rate Hotels Operations 52

Hotelogix

FEBRUARY 17, 2025

This results in a much higher profit margin for hoteliers, which can be reinvested in more desirable guest experiences , better amenities, and more personalized services. Direct bookings also allow hotels to develop direct relationships with their guests, which translates into loyalty and repeat stays.

OTA 40

OTA Global Distribution System Hotels Revenue 40

STAAH

APRIL 8, 2025

Running a hotel in todays competitive market involves more than just offering comfortable rooms and great service. Hoteliers face several challenges that include juggling between online travel agents (OTAs) to maintain rate parity and ensure smooth operations without overbookings or missed opportunities.

Management 65

Management OTA Revenue Management Revenue 65

Hotelogix

APRIL 4, 2025

More travelers expect digital services, eco-friendly practices, and personalized experiences. Guest Preferences and Suggestions AI systems help hotel staff provide better customer service by predicting and resolving issues before they arise. Guests can reschedule stays without waiting in long customer service queues.

Services 40

Services Hotels Construction Operations 40

Hotelogix

JANUARY 21, 2025

How often do we see guests shocked to find out that they’ve been victims of the notorious “overbooking” issue , your hotel’s facilities are under maintenance, or even that their room doesn’t come equipped with certain amenities they will have to pay for?

Overbooking 52

Overbooking Operations Branding Business 52

Xotels

MARCH 3, 2025

That’s a recipe for overbookings and lost revenue. With our revenue management consulting services or by managing your hotels operation with our hotel consulting services , we turn your hotel into a market leader. Channel Management System Managing multiple OTAs, your website, and other channels manually?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hotelogix

APRIL 4, 2025

Online reviews spread faster than room service One bad review can go viral instantly. That's right, folks - for both products and services, potential guests are gobbling up reviews before they even think about hitting that " Book Now " button. Mobile booking is hotter than room service! 75% are booking on-the-go.

Revenue 52

Revenue Hotels OTA Consumer 52

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Problem-solving : Quick thinking helps resolve booking issues and guest concerns.

Management 52

Management Overbooking Occupancy Revenue 52

Hotelogix

JANUARY 12, 2025

Your hotel may have the best rooms and services, but if no one can find you online, it’s like being invisible in a location. Avoid overbooking by ensuring availability updates are instant. But it’s not just about offering great service it’s about creating moments that guests can’t wait to share.

OTA 52

OTA Hotels Travel Services 52

SiteMinder

MAY 7, 2025

In addition, visitors can avail themselves of the hotel’s convenient self-service kiosks, which provide a seamless arrival by avoiding delays. Multi-day stays are made easy through the ice machine and self-service laundry, while a minimalist lounge area offers an unobtrusive setting for business or unwinding.

Upsell 52

Upsell Revenue Revenue Management Overbooking 52

Hotelogix

APRIL 16, 2025

Guests today aren't just looking for a place to stay—they're seeking experiences that resonate, services that anticipate their needs, and efficiency that makes their journey seamless. Let's be honest and take a real close look at how the Indian hospitality industry is evolving at breakneck speed.

Management 52

Management Revenue Management Revenue Average Daily Rate 52

Hotelogix

MARCH 11, 2025

Lower guest satisfaction due to inconsistent service:    In the hotel biz, consistency is king. Guests expect the same top-notch service whether they're checking in on Monday or checking out on Sunday. 👉 Read Also- Hotel Software Solutions: Improve Service & Operations 4.

Hotels 53

Hotels Overbooking Management Services 53

SiteMinder

MARCH 16, 2025

A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. What is a hotel operations manager? Technology integration: Digital transformation is reshaping hotel operations.

Operations 52

Operations Management General Manager Hotels 52

Cloudbeds

AUGUST 21, 2023

Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses. What is an overbooking strategy?

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

Hotelogix

NOVEMBER 13, 2023

The hospitality industry is well acquainted with the concept of hotel overbooking. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image. Achieving full occupancy and maximizing revenue - With hotel overbooking, you have a full-proof plan to maximize your revenue.

Overbooking 59

Overbooking Cancellation Occupancy Revenue 59

SiteMinder

NOVEMBER 15, 2022

Hotel overbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?

Overbooking 52

Overbooking Cancellation Occupancy Closing 52

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 112

Overbooking Revenue Management Hotels 112

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 85

Digital Marketing Services Market Marketing 85