article thumbnail

The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. These technologies help scale the kind of service that was once only possible in boutique settings. Chatbots are an excellent example of efficiency and convenience.

Scale 236
article thumbnail

Minor Hotels signs management letting rights for Queens Wharf Residences

Hotel Management

We are excited to add such a landmark Brisbane development to our portfolio, offering a product unlike anything the city has seen before with respect to size and scale, and proximity to Brisbane CBDs most exciting dining and entertainment precinct, said Minor Hotels Australasia Chief Operating Officer, Craig Hooley.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale

Hotel Management

This initiative aligns perfectly with our ongoing efforts to consider sustainability in all aspects of our operations.” The post Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale appeared first on Hotel Management.

Scale 278
article thumbnail

Airbnb-Backed Tiqets Talks AI, Profits, and Scaling Travel Experiences

Skift Blog

Skift Take: Tiqets CEO Laurens Leurink says sales of travel experiences are booming. Gen Z and Millennials want cultural engagement, not checklist sightseeing. So with some help from AI, Tiqets has recently quadrupled its sales without adding staff. Jesse Chase-Lubitz Read the Complete Story On Skift

Scale 293
article thumbnail

Marketing Operations Efficiency: The Essential Checklist

As marketing becomes more tech-driven, the role of marketing operations (MOps) is getting more complex. In this eBook, we’ll show you how marketing operations can create efficiencies in your tech stack, reporting, and budget that will not just improve internal processes, but also create the sustainability you need in order to scale.

article thumbnail

Germany’s Shrinking Airline Market

Skift Blog

Skift Take: Due to increased airport costs and decreased corporate travel, both Low-Cost Carriers and Full-Service Carriers have scaled back operations in Germany, leading to a 10-year low in capacity levels in 2023. Ashab Rizvi Read the Complete Story On Skift

Market 301
article thumbnail

The Extended-Stay Segment Reaches New Heights

Lodging

Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales.

Scale 338