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Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. These technologies help scale the kind of service that was once only possible in boutique settings. Chatbots are an excellent example of efficiency and convenience.
Without scale, efficiency, and solid financial backing, it’s getting harder for smaller airlines to stay in the game — especially with the kind of cut-throat competition we’re seeing in the region. Skift Take: Moral of the story: Being low-cost is no longer enough. Read the Complete Story On Skift
We are excited to add such a landmark Brisbane development to our portfolio, offering a product unlike anything the city has seen before with respect to size and scale, and proximity to Brisbane CBDs most exciting dining and entertainment precinct, said Minor Hotels Australasia Chief Operating Officer, Craig Hooley.
This initiative aligns perfectly with our ongoing efforts to consider sustainability in all aspects of our operations.” The post Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale appeared first on Hotel Management.
As marketing becomes more tech-driven, the role of marketing operations (MOps) is getting more complex. In this eBook, we’ll show you how marketing operations can create efficiencies in your tech stack, reporting, and budget that will not just improve internal processes, but also create the sustainability you need in order to scale.
The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand. Choice makes that happen on a global scale,” Chris added.
Skift Take: Tiqets CEO Laurens Leurink says sales of travel experiences are booming. Gen Z and Millennials want cultural engagement, not checklist sightseeing. So with some help from AI, Tiqets has recently quadrupled its sales without adding staff. Jesse Chase-Lubitz Read the Complete Story On Skift
POS systems are primarily used by hoteliers to handle transactions and manage finances, but by choosing the best, you can also streamline operations, control inventory and enhance guest experiences. It ensures seamless billing and accurate reporting, improving internal efficiency through more streamlined operations.
operators of non-luxury hotels are earnest. But even the idea that Choice Hotels is interested in a merger speaks volumes about how the sector is becoming a scale game. Skift Take: It's unclear if talks between the two largest U.S. Sean O'Neill Read the Complete Story On Skift
Skift Take: Due to increased airport costs and decreased corporate travel, both Low-Cost Carriers and Full-Service Carriers have scaled back operations in Germany, leading to a 10-year low in capacity levels in 2023. Ashab Rizvi Read the Complete Story On Skift
Three Accor-operated hotels in Melbourne have hit the market, representing a portfolio sale worth an estimated AU$$200 million. This is a rare opportunity to secure immediate scale in a single capital city across three distinct hotel offerings,” said Savills Australia and New Zealand National Director – Hotels, Nick Lower.
As the company looks to scale and grow in the luxury and lifestyle segment, Deitemeyer will lead strategic affiliates beginning with its newest acquisition, ZaZa Hotels and Resorts. With a background spanning operations, brand leadership, hospitality development, and investing, Deitemeyer brings experience in placemaking to Rockbridge.
By empowering general managers, focusing on performance management, and leveraging our scale, we ensure operational excellence and drive sustainable growth for […] The post Aimbridge Details Portfolio Expansion and Integrated Platforms From 2024 appeared first on LODGING Magazine. Smith, CEO, Aimbridge Hospitality.
Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales.
While the volume of large, transformative deals remains subdued, targeted M&A is providing operators with opportunities to adapt portfolios, sharpen strategic focus, and scale digital […] The post PwC: 85 Percent of YoY M&A Deals Have Declined in Hospitality and Leisure appeared first on LODGING Magazine.
NEW YORK (October 29, 2024) – SevenRooms , the leading CRM, marketing and operations platform for the hospitality industry, today announced its strategic partnership with Curator Hotel & Resort Collection (“Curator”) , a distinct collection of more than 100 independent hotels and resorts across the United States.
Independent hotel operator Panache Hotel Group (PHG) has partnered with THSA Hotel Advisors on a strategic service agreement, signed at AHICE Fiji Islands Investment in Tourism Summit last week. The collaboration brings together operational performance and strategic advisory expertise to support PHG’s growth and expansion into new markets.
In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.
“We want to create brands that our guests and owners love, and as a premium hotel brand, Voco is not only achieving consistently high guest satisfaction scores, but also perfectly placed to capture conversion opportunities enabling our owners to benefit from fast access to IHG’s global scale and enterprise platform.”
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With over 15 years of expertise spanning lighting design, product innovation and strategic delivery, Liam has illuminated award-winning destinations for operators such as Crystalbrook, Westin, Rosewood, Marriott and Sofitel.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. Navarra said the partnership with La Vie Hotels and Resorts represents a defining moment in the evolution of the Visy Dior brand.
This reality has prompted operators to scale back some services and invest in new solutions, according to an October 2023 CBRE analysis for LODGING. An STR analysis published in LODGING found that heightened labor costs along with other F&B expenses cut into hotel profit margins in 2023.
ATLANTA, Georgia & HONOLULU, HawaiiHotel EquitiesandSpringboard Hospitalityannounced a strategic merger, creating a scaled and differentiated hotel management company built to deliver value for hotel owners across branded and independent segments. The newly merged entity will continue to operate as an owner-focused management company.
“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, EVP/GM, Oracle Hospitality.
JACKSONVILLE, Florida—Key International, a real estate investment and development company, and Shaner Hotels, an international hotel owner, operator and developer, today announced the grand opening of the 156-suite SpringHill Suites by Marriott Jacksonville Beach Oceanfront in Florida.
The report highlights a widening gap between technological potential and operational readiness. Commercial strategies vary by scale: Independent hotels are expanding teams and actively testing new technologies, while larger chains are focusing on system consolidation and operational streamlining.
The Veriu Group is making its mark in Australia’s apartment hotel landscape with over 3,000 rooms operating across 21 sites and a further 17 sites in development across both the Veriu Hotels and Suites and Punthill Apartment Hotels brands. This has, in turn, created enormous opportunity for hotel conversion.
The strategic arrangement aims to leverage the strength and resources of 1834 Hotels to maintain operational efficiencies and maximise the value of assets during this time. “We Our team looks forward to supporting the operational needs of these hotels and aligning with Elanor’s strategic goals during this transition.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
The 32-room Peppers hotel will operate under a dual-branded accommodation offering with the adjoining 60-room Mantra Gladstone, located at the home of the sports club. The expanded accommodation offering can now welcome over 150 guests, and has the facilities to host small to large-scale meetings, expos and weddings.
Hoteliers are under mounting pressure to modernize operations and exceed increasingly sophisticated guest demands. In response, hotels are increasingly enhancing traditional hotel software systems by turning to AI agentstask-specific, autonomous systems that augment staff, streamline operations, and personalize the guest journey.
Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new General Manager at the helm.
While large management companies maintain an advantage of scale, smaller operators can be more agile and proactive in addressing challenges and opportunities. The hospitality industry is ultra-competitive, requiring smaller hotel management companies to utilize a hands-on approach to hospitality management.
Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. All costs are managed by the operator.
ANA Holiday Inn Iwate Kitakami currently operating as Hotel City Plaza Kitakami will undergo an extensive renovation and conversion over the coming months. This project marks IHGs second collaboration with Fet System Inc., following their joint success with ANA Crowne Plaza Kumamoto New Sky.
Hoteliers are always looking for ways to elevate the in-room experience while improving operational efficiency, says Peter Weingartner, Director of Swisstrade. Efficient Design for All Stakeholders Hotel Guests: No unsightly scale marks or extended boiling timesjust hot water on demand for the perfect cup of tea or coffee.
The sale, which was negotiated by CBRE Hotels’ Wayne Bunz and Hayley Manvell, drew the interest of owner operators, hotel investment funds and high net worth individuals, according to CBRE. The hotel was recently refurbished, offers future operational and branding flexibility and was a strong yielding investment opportunity.”
Speaking exclusively to HM , Choice Hotels Asia-Pac CEO Trent Fraser, described the deal as a highly significant milestone that will allow Choice to scale quickly in Asia-Pacifics fastest-growing market. We know that China is Australias second top source feeder market with 829,000 trips YE 2024 and $8.1
Tapping into group buying power can make a significant difference for hotel operators when sourcing day-to-day products and investing in capital equipment. Group buying power: franchisees benefit from national and global contracts and economies of scale. Consistent quality: ensures franchisees get the best quality products.
The Sebel Palm Cove “By selling the business to a trusted and proven operator with significant scale, we will be able to grow the business and continue to drive outstanding hospitality experiences for Accor Vacation Club members.” The acquisition creates a new line of business for Travel and Leisure Co.
GameTime offers a fast, scalable solution; its mobile-friendly interface and intuitive setup enable lean teams to automate pricing decisions and scaleoperations effectively. “We understand that one size doesn’t fit all,” said Sabrina Jackson, vice president of product management at Duetto.
Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP). The app became the 5th most downloaded hospitality app in 2025.
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