Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. Take the next step in transforming your hotel operations. Imagine this: Using one PMS for bookings.

Management 93

Management Hospitality Revenue Management Revenue 93

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

Operations 107

Operations Overbooking OTA Revenue 107

STAAH

OCTOBER 13, 2024

STAAH provided a centralised way to set and update inventory and rates River Beach Resort & Residences now uses the STAAH channel manager’s real-time inventory and rates updates, which has helped resolved the price parity issues, overcome overbookings and streamline integrations for all channels.

Resorts 114

Resorts Operations Shopping Overbooking 114

Hotel Speak

OCTOBER 10, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 103

Events Sales Operations Sales Process 103

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. What does a hotel operations manager do?

Operations 52

Operations Management General Manager Hotels 52

eZee Absolute

DECEMBER 22, 2024

By aligning services with the event’s spiritual and cultural significance, hoteliers can create lasting impressions on millions of visitors. Upgrade Hospitality Solutions Operational efficiency and a seamless guest experience are essential during high-demand periods.

Overbooking 52

Overbooking Accommodation Events Revenue 52

Inn Quest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Operations 88

Operations Management Revenue Revenue Management 88

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner.

Operations 98

Operations Revenue Hotels OTA 98

Hotelogix

APRIL 11, 2025

​In today's rapidly evolving hospitality landscape, integrating technology into hotel operations has become essential. However, relying solely on technological advancements without emphasizing human interaction and operational excellence can lead to impersonal guest experiences. ​ 1.

Overbooking 52

Overbooking Average Daily Rate Hotels Operations 52

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues.   Maintaining Important Reports Maintaining important reports is one of the most essential tasks in hotel front office operations.

Operations 64

Operations Overbooking Hotels Services 64

STAAH

SEPTEMBER 1, 2024

What makes Dolphin Suites the preferred choice for the modern discerning traveller is its friendly and courteous service. Coordinating availability across multiple channels was a cumbersome task, often leading to overbooking or missed opportunities. What sets STAAH apart from many of its counterparts is its customer service.

Overbooking 112

Overbooking Revenue Management Hotels 112

Hotel Speak

JULY 4, 2024

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types.

Revenue 105

Revenue Revenue Management Forecasting Overbooking 105

SiteMinder

MARCH 25, 2025

For hotel owners, the value of this role goes beyond daily operations. For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking.

Management 52

Management Overbooking Occupancy Revenue 52

Hotelier Magazine

NOVEMBER 1, 2024

Navigating high-stress environments in hospitality In the fast-paced and dynamic world of hospitality, high-pressure situations are an inevitable part of daily operations. These high-pressure scenarios can arise from various sources, including unexpected service disruptions, complex guest requests and staffing challenges.

Management 59

Management Hospitality Services Events 59

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Proper maintenance is crucial for guest services and reservations.

Management 87

Management Overbooking Revenue Hotels 87

SiteMinder

JUNE 5, 2025

But for you as a hotel operator, the difference is more than just a matter of semantics. The most obvious difference is in the size, structure, and services provided. They are built for comfort and experience, with multiple floors, interior hallways, and a wide range of amenities like restaurants, pools, gyms, and concierge services.

Motels 52

Motels Hotels Travel Market 52

STAAH

MAY 28, 2025

To stay competitive, hoteliers must optimize their OTA operations for better efficiency and guest experience. Operational efficiency: Reduce platform-hopping and manual data entry. Stat Insight: Hotels lose up to 10% of revenue annually due to mismatched room data and overbookings caused by poor channel management (STR, 2023).

OTA 66

OTA Revenue Management Overbooking 66

STAAH

APRIL 8, 2025

Running a hotel in todays competitive market involves more than just offering comfortable rooms and great service. With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex.

Management 66

Management OTA Revenue Management Revenue 66

eZee Absolute

DECEMBER 11, 2024

The more you grow, the more challenges you encounter, from managing operations across multiple locations to maintaining consistent guest satisfaction. Managing operations across numerous properties and keeping track of each one was becoming more complex. Yet, you also know the hard truth: the road to expansion isnt easy.

Operations 52

Operations Hotels Management Overbooking 52

Cloudbeds

FEBRUARY 25, 2025

This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.

Hospitality 59

Hospitality OTA Overbooking Operations 59

SiteMinder

FEBRUARY 17, 2025

This innovative approach has been implemented by Chief Commercial Officer (CCO) Michela Pittaluga and her dedicated team, with help from SiteMinders platform to optimise operations, streamline the booking process and enhance the overall guest experience. We save about 50% in daily operations.

Global Distribution System 52

Global Distribution System Overbooking Management Operations 52

SiteMinder

MAY 21, 2023

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. The remarkable service and awe-inspiring ocean views leave a lasting impression on both local and global travellers, making it a coveted destination on their must-visit lists.

Resorts 98

Resorts Overbooking Yield Management OTA 98

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Operations 52

Operations Management Hotels Services 52

Cloudbeds

OCTOBER 9, 2024

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59

Events Sales Operations Sales Process 59

MediaBoom

MARCH 14, 2024

The advent of digital advertising has revolutionized the way lodgings are showcased, making it easier to compare features and services. Explore how these 15 services can elevate your property’s online presence, drawing in more visitors and boosting revenue: 1.

Digital Marketing 68

Digital Marketing Services Market Marketing 68

SiteMinder

NOVEMBER 23, 2022

Therefore, we always try to ensure that we provide a high level of service to each guest and make certain that every guest is satisfied with the experience of staying with us,“ said Viki Edy Priyatna, E-Business & Reservations Manager. Most of our guests are young couples, honeymooners, or those who are celebrating their anniversary.

Overbooking 105

Overbooking Hotels Revenue Management 105

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.

Revenue 40

Revenue Revenue Management Operations Hotels 40

eZee Absolute

DECEMBER 7, 2023

I kid you not, most of the hotels refrain from opting for any sort of revenue management services. This myth has gained momentum because RM services are being adopted majorly by high-end accommodation providers. They had so much potential — the staff, service, rooms; everything about it was just so perfect. That’s not all.

Revenue Management 98

Revenue Management Revenue Management Overbooking 98

SiteMinder

JANUARY 13, 2025

Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers.

Accommodation 59

Accommodation Revenue Overbooking Market Share 59

Hotelogix

OCTOBER 10, 2024

Advantages of Self-Check-In for Hotels Real-Time Management: Integration with a cloud-based PMS keeps room availability, bookings, and guest information accurate and up-to-date, minimizing overbookings and errors. Cost Savings: By automating check-ins, hotels can reduce labor costs and ensure 24/7 service without needing extra staff.

Hotels 92

Hotels Services Operations Overbooking 92

STAAH

MAY 7, 2023

It is known for its exceptional service and passionate attention to detail. Airways prides itself on its highly personalised butler service. STAAH helped streamline these challenges, revolutionising the hotel’s operations, enhancing the guest experience and making the property competitive in the ever-changing hospitality industry.

Overbooking 98

Overbooking General Manager Revenue Hotels 98

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software?

Management 40

Management Occupancy Operations Revenue 40

SiteMinder

JANUARY 30, 2023

The accommodation, with more than 17 years in operation, is one of the most sought-after places worldwide, and has held the title of “World’s First Seven Star Boutique Hotel”. Just like all the very best hotels around the world, The Hanging Gardens of Bali is intent on prioritising guest experience.

Average Daily Rate 98

Average Daily Rate Sales Global Distribution System Management 98

STAAH

FEBRUARY 25, 2024

The group currently manages 21 hotels, all run under the philosophy “Where Tradition, Culture and Service Merged”. That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. STAAH fixed these issues.

Revenue 104

Revenue Resorts Overbooking Hotels 104

SiteMinder

JULY 21, 2024

SiteMinder has been making everyday life easier at the Hirsch 1783 for six years – but since Peter Schöllhorn linked 3RPMS to SiteMinder’s channel manager , day-to-day operations have fundamentally changed. He decided to change providers and was quickly convinced by the services. I haven’t had that problem for years!”

Operations 52

Operations Overbooking Hotels Cancellation 52

SiteMinder

MAY 17, 2023

Table of contents An unforgettable guest experience This is not just a beautiful place but the services from the hotel will impress you even more. Therefore, we strive to provide the best service from the moment our guests make their booking to the very end, when they check out.”

Revenue 52

Revenue Overbooking Operations Online Sales 52

Hotelogix

APRIL 16, 2025

Guests today aren't just looking for a place to stay—they're seeking experiences that resonate, services that anticipate their needs, and efficiency that makes their journey seamless. A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them.

Management 52

Management Revenue Management Revenue Average Daily Rate 52