Intelity

JULY 18, 2023

Today’s consumers are accustomed to being able to have anything they desire with just the tap of their mobile phone. Whether it’s a three-course dinner from their favorite restaurant or an early morning ride to the airport, mobile phones have completely improved the convenience of everyday life. Here are three ideas.

Dining 81

Dining Hotels Branding Consumer 81

Hotelier Magazine

SEPTEMBER 12, 2023

By Nicole Di Tomasso For years, travellers have relied on their mobile devices to check in for a flight and not surprisingly, travellers want this same convenience when checking into a hotel. Marriott has offered mobile check-in through its Marriott Bonvoy app since 2013, and has now expanded the offering beyond its loyalty program.

Hospitality 52

Hospitality Resorts Operations Scale 52

Hotel Business

JANUARY 30, 2024

To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of the year. Travelers’ preference to communicate with hotel team members via their mobile device is growing.

Branding 105

Branding Travel Services Business 105

Intelity

JUNE 14, 2023

There’s an app for that. There’s an app for that. Don’t worry, there’s an app for that, too. In fact, there’s an app for just about everything today — and customers have come to expect technology integrations in all facets of their daily lives, including travel. Need to get to the airport at 5 a.m.

Travel 66

Travel Dining Shopping Branding 66

Hospitality Tech

JUNE 26, 2023

the Intelity-powered guest-facing mobile app will be available for both Apple and Android devices and will provide guests with a digital view of the offerings at many LHW properties in one digital footprint.

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Fuel Travel

JUNE 27, 2023

Offer express, mobile check-in Adding a white label app for hotels into your hotel’s daily operations is one of the most popular ways to improve the hotel check-in process. Schedule a hotel mobile app demo. Introducing the hotel mobile key. Soon enough, the check-in line will be a thing of the past.

Hotels 78

Hotels Cancellation OTA Occupancy 78

STAAH

FEBRUARY 19, 2024

Expedia Group offers high visibility across 200 websites and native apps, plus expanded distribution through 90,000 travel agencies and business partners around the world. To enroll in One Key, download Expedia, Hotels.com and Vrbo mobile apps for free on iOS and Android devices.

Travel 102

Travel Business Consumer Branding 102

Intelity

JUNE 13, 2023

From mobile apps to smart-room tablets , one of the many benefits of hotel tech, outside of improving the guest experience, is streamlining operations and eliminating extraneous expenses, such as printing costs for daily menus and compendiums, cable bills, and more. But what if that was actually possible for hotel managers?

Dining 69

Dining Hotels Cancellation Operations 69

STAAH

APRIL 23, 2024

Mobile and Cloud-Based Solutions Revenue management solutions now offer mobile apps and platforms that utilize cloud technology. This shift accommodates the increasing use of mobile technology and cloud computing, allowing users to access these solutions on the go , from any device with an internet connection.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Travelboom Marketing

FEBRUARY 5, 2024

Hotel Room Technology Trends For 2024 Mobile Check-in & Keyless Entry Internet of Things Devices Room Service Apps Voice-Activated Climate Control Smart Bathrooms Tech-Savvy Televisions Air Filtration Systems Wellness Extras Automated Lighting Voice Assistants 1.

Hotels 59

Hotels Services Travel Hospitality 59

Intelity

FEBRUARY 8, 2023

Going Mobile Today’s consumer is used to doing just about everything on their mobile device — from ordering dinner to catching a ride to sending cash to their friends. Younger, tech-savvy travelers have come to expect a mobile experience. When it’s time to check out, guests can use their mobile phone to do that as well.

Dining 52

Dining Cancellation Services Travel 52

Intelity

MARCH 21, 2023

Depending on where a property is located, some guests can even use in-room technology to gamble right from their room as some casino hotels now offer sports and other types of betting through in-room tablets or mobile apps.

Casinos 70

Casinos Resorts Services Events 70

Intelity

JULY 11, 2023

Mobile devices are the easiest and best way to reach guests, especially as the average hotel guest checks in with at least three mobile devices. Using mobile technology allows hoteliers to meet their guests where they’re already engaged.

Upsell 63

Upsell Hotels Shopping Consumer 63

STAAH

APRIL 30, 2024

Mobile technology integration: Hotels are increasingly leveraging mobile technology to enhance guest experiences and streamline operations. Tech switching involves integrating mobile apps for functions like mobile check-in/check-out, keyless entry, in-room controls, and personalised guest services.

Revenue Management 85

Revenue Management Hotels Operations Forecasting 85

Hotel Business

JULY 6, 2023

DISH Business launches OnStream platform DISH Business has debuted OnStream , a Platform as a Service (PaaS) that delivers content to TV screens, displays and mobile devices to power custom digital experiences for hotel management, staff and guests. Additionally, OnStream will soon tap into loyalty data to personalize guest offers.

Hotels 98

Hotels Casinos Dining Business 98

Fuel Travel

APRIL 28, 2023

Is built desktop-first It’s become common behavior that travelers begin (and in many cases complete) their hotel shopping journey via mobile device. If your hotel’s online booking engine isn’t adapted to your website’s mobile traffic, you’re leaving revenue at the door.

Shopping 84

Shopping OTA Hotels Revenue 84

Intelity

FEBRUARY 16, 2023

Their Stay, On Their Time With technology and mobile devices permeating nearly every aspect of our daily lives, it’s no surprise that a rising number of guests have come to expect a digital experience during their hotel stay, as well. Branded hotel mobile apps are one recommendation of how to personalize the guest experience.

Services 52

Services Dining Retail Shopping 52

SiteMinder

SEPTEMBER 6, 2023

The growth of late bookings from mobile users If mobile technology has already transformed everyday life in ways we could not have imagined a decade ago, it is set to deliver even more profound innovations in the years ahead. More and more customers are booking travel via mobile devices, according to recent research.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Intelity

MAY 11, 2023

Meeting guests where they’re at — on their mobile device — is key to staying relevant and operating a modern hotel. Showcasing your in-room tablets , branded mobile apps , keyless entry , or even your robot concierge in your marketing can help not only improve a guest’s stay but it can also improve the way they view your brand.

Hotel Marketing 52

Hotel Marketing Market Marketing Marketing Strategy 52

Hotelier Magazine

JANUARY 24, 2024

Second, the adoption of mobile and contactless technologies creates additional opportunities for attackers. Previously, Hyatt was using mobile-based MFA, with one-time passwords (OTP) sent via SMS messages to authenticate to apps or re-authenticate at random intervals.

Hotels 98

Hotels Business Hospitality Hiring 98

Intelity

AUGUST 1, 2023

According to a 2022 Stayntouch/NYU Tisch Center of Hospitality Report , the adoption of contactless technology — such as mobile check-in and check-out, mobile room keys , and digital payments — increased by 66% during the pandemic. And this technology has had staying power. Chatbots: The Digital Concierge Staff still overwhelmed?

Hospitality 76

Hospitality Services Tourism Events 76

Intelity

SEPTEMBER 26, 2023

From mobile check-in that is powered by a branded mobile app to booking a spa appointment from an in-room tablet, technology in hospitality has, in many ways, mirrored the advancements in technology in nearly every other industry. Take in-room dining for example.

Dining 81

Dining Hotels Scale Shopping 81

STAAH

FEBRUARY 19, 2024

Expedia Group offers high visibility across 200 websites and native apps, plus expanded distribution through 90,000 travel agencies and business partners around the world. To enroll in One Key, download Expedia, Hotels.com and Vrbo mobile apps for free on iOS and Android devices.

Travel 63

Travel Business Consumer Branding 63

Intelity

SEPTEMBER 6, 2023

Smart-Room Tablets Are the Perfect Room Companion While mobile check-in and mobile key capabilities via branded mobile apps definitely have a slew of benefits, many guests enjoy not having to rely on their personal devices to access hotel features once in their hotel room. Here are seven reasons.

Services 77

Services Revenue Shopping Dining 77

Intelity

MAY 30, 2023

When it comes to getting guests to use branded mobile apps or smart-room tablets , there’s one mistake you don’t want to make, and one secret weapon you should use. They won’t be searching The App Store for your mobile app unless you prompt them. However, there’s another way to get your guests to adopt your app.

Services 46

Services Dining Consumer Market 46

Hotel Business

FEBRUARY 27, 2023

Craig Haas, the hotel’s general manager, turned to FreshAir Sensor ‘s smoke-detecting devices in order to alert team members of someone smoking on property. Since the devices have been installed, Haas said, “there is not as much smoking in the rooms, and managers are able to respond right away” if a violation occurs.

General Manager 59

General Manager Consumer Management Events 59

Hotel Business

MARCH 14, 2024

Mobile tools, such as check-in/out, digital room keys, digital concierge services, workflow automation, digital payments and even robotics are positively impacting loyalty in many ways. Hotel technology provider Maestro has unveiled its roadmap of technology innovations the company is planning to launch this year.

Overbooking 59

Overbooking Revenue Upsell Forecasting 59

Hotelier Magazine

JANUARY 24, 2024

The Hilton Honors mobile app was launched nearly a decade ago, “and since then, it has been an evolving benefit that [the company] continuously updates and customizes based on member and guest feedback,” says Jenn Chick, Global Head, SVP, Hilton Honors, Customer Engagement & Partnership, Hilton.

Ancillary Revenue 59

Ancillary Revenue Hotels Consumer Business 59

Social Tables

AUGUST 30, 2017

IT Security and Mobile Device Management. Mobile devices can be an effective way to improve the efficiency of hotel staff and to make them more accessible to guests. For guests who have mobile devices that connect to your IT infrastructure, this also makes you more vulnerable to cyber attacks.

Hotels 90

Hotels Management Resorts Operations 90

Fuel Travel

APRIL 19, 2023

A mobile app is a great way to engage guests in ways they wouldn’t expect. Create a memorable experience by letting them skip the desk, unlock their door, order room service, and plan their trip, all from their mobile device. A hotel mobile app also serves as a direct booking source once the guest leaves.

Hotels 82

Hotels Travel Upsell Services 82

Travelboom Marketing

JUNE 28, 2023

It is designed to provide more comprehensive insights into user behavior across multiple devices and platforms, including mobile apps and web pages. GA4 uses events to track user interactions with a website or app. Some helpful tips: Choose if the stream is a web, iOS app, or Android app.

Events 59

Events Hotels Business Hotel Marketing 59

Intelity

AUGUST 8, 2023

Today’s consumers are used to being catered to and thanks to technology, they can have nearly anything they want — from a three-course dinner from their favorite restaurant to a package of paper towels from Amazon — delivered right to their doorstep within minutes with just a few taps of their mobile device.

Dining 52

Dining Scale Services Consumer 52

Intelity

DECEMBER 5, 2023

One key way to do this is by deploying a guest experience platform that will allow guests to “add-on” to their stay via digital in-room dining, gift shop purchases on a smart-room tablet and upgrades at check-in through a mobile device. Notice a guest is ordering the steak?

Upsell 52

Upsell Revenue Dining Hotels 52

Inn Quest

JUNE 6, 2023

Rise of mobile booking: With the increasing prevalence of smartphones and mobile devices, many travellers are now using their mobile devices to book travel accommodations and experiences.

OTA 52

OTA Hospitality Cancellation Consumer 52

Hotelogix

MAY 16, 2024

It centralizes your operations and allows you to access critical data and execute tasks anywhere, anytime, and on any device. Contactless technology solutions like mobile check-in check-out, digital key cards, and contactless payments enhance guest safety, streamline operations, and reduce wait times.

Operations 52

Operations OTA Hotels Revenue 52

Hotel Speak

FEBRUARY 28, 2024

IoT devices can also streamline operations by monitoring energy usage, predicting maintenance needs, and optimising inventory management. Data collected from IoT devices also helps hotels analyse guest preferences, improve service delivery, and make data-driven decisions to enhance overall guest satisfaction.

Hospitality 90

Hospitality Occupancy Operations Services 90

Little Hotelier

AUGUST 8, 2023

The convenience of the Little Hotelier Mobile App Saban utilises the front desk system to streamline and automate daily operations, freeing up time to enhance the guest experience. Little Hotelier’s mobile app allows proprietors like Saban to easily manage essential tasks from their phone or tablet.

OTA 98

OTA Overbooking Management Operations 98