article thumbnail

The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

These technologies help scale the kind of service that was once only possible in boutique settings. Applications of AI in Hospitality AI has become essential for delivering personalized and thoughtful experiences, even at scale. The post The Impact of AI on Scaling Personalized Guest Experiences appeared first on Social Hospitality.

Scale 236
article thumbnail

Minor Hotels signs management letting rights for Queens Wharf Residences

Hotel Management

Minor Hotels has signed the management letting rights for the landmark 64-storey Queens Wharf Residences development from early 2025. The post Minor Hotels signs management letting rights for Queens Wharf Residences appeared first on Hotel Management.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale

Hotel Management

Hyatt Regency Sydney, Australia’s largest hotel at 878 keys, is taking a lead on food waste by becoming the first hotel in the world to introduce an insect-powered food waste management system by Goterra onsite. When you manage food waste with insects, you radically reduce the impact it has on the world,” said Yarger.

Scale 278
article thumbnail

Flagship addition: Sunshine Coast property joins Choice Hotels’ Ascend Collection

Hotel Management

The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand. Choice makes that happen on a global scale,” Chris added. It’s really about driving direct bookings.

Scale 245
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

You'll learn how to: Fix the Gaps 🗣 Why traditional coaching falls short—and how to improve it Boost Confidence 🚀 How role plays fast-track rep skill and readiness Handle Objections 💡 Tactical ways to train for tough scenarios Prep with Purpose 🤝 Make every customer conversation count Coach with Consistency 🏆 (..)

article thumbnail

Meet, Connect, Inspire: Your Ideal MICE Venue at Amora Hotel Brisbane

Hotel Management

Versatile Meeting Spaces Amora Hotel Brisbane is tailored to host diverse events, from intimate board meetings to large-scale conferences, largely due to its adaptable meeting spaces and configurations. Amora Hotel Brisbane 200 Creek St, Brisbane City QLD 4000, Australia Tel: +61 7 3309 3309 Email : r es@amorabrisbane.com.au

Events 264
article thumbnail

1834 Hotels secures management of Elanor Investors accommodation portfolio

Hotel Management

Elanor Investors Group has appointed 1834 Hotels to manage all 18 hotel assets within the Elanor Hotel Accommodation Fund amid an ongoing divestment process. 1834’s robust management capabilities will allow us to continue to drive asset performance to maximise the return to the Fund’s securityholders.”