Hotel Business

JUNE 23, 2025

Lindsey Zuloaga Summer is peak season for many hospitality businesses and hiring seasonal workers to meet that demand is critical. But with the pressure to find quality candidates in a short amount of time, summer hiring can be very challenging for talent teams. This is bad enough during regular hiring cycles.

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Lodging

JANUARY 15, 2025

PORTLAND, MaineSara Masterson, president of Olympia Hospitality, announced the appointment of Kristie Rasheed as vice president of operations, who was hired to provide strategic leadership and oversight across all facets of hotel operations for the organization, which includes more than 38 properties.

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Hotel Management

JUNE 18, 2025

Accor has hired nearly 100 refugees and migrants from 18 different cultural backgrounds across 17 of its operated hotels and Qantas lounges, through a partnership with Community Corporate. Accor Pacific Chief Operating Officer, Adrian Williams, believes more hospitality businesses should be welcoming this largely untapped talent pool.

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Skift Blog

MARCH 28, 2024

Once underinvested by the Indian government, Air India now 470 aircraft on order and hired thousands of new employees as part of an effort to turn its operations around. Skift Take: Air India CEO Campbell Wilson has lofty ambitions for Air India. Jason Clampet Read the Complete Story On Skift

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eHotelier

JUNE 23, 2025

Accor, the largest hotel operator in Australia, is actively responding. Nearly 100 refugees and migrants from 18 different cultural backgrounds have been hired across 17 Accor-operated hotels and Qantas lounges, bringing with them a rich mix of 22 spoken languages.

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Hotel Business

FEBRUARY 25, 2025

Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. This is a well-deserved promotion, said Travis Murray, EVP, operations, MHC. The post MHC promotes Jesse Kremer to VP, hotel operations appeared first on hotelbusiness.com.

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Hotel Designs

MARCH 19, 2025

Founded by Eric Jafari, AENDRE Group is an interdisciplinary development studio specialising in real estate development, brand creation and operations of lifestyle extended stay properties. Main image credit: AENDRE AENDRE announces key hires Pauline Brettell. I couldn’t be more excited for what’s to come. Who is AENDRE?

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Hospitality Tech

JUNE 10, 2025

Hiring Assistant uses AI to automate and accelerate every step of the process and recommend best-fit candidates faster. Hiring Assistant helps business owners and managers: Generate job descriptions and post jobs across multiple job boards with a single click.

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Hotel Management

JUNE 17, 2025

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. All costs are managed by the operator.

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Lodging

JANUARY 15, 2024

SPARTANBURG, South Carolina—Matt McClelland has joined OTO Development as chief operating officer. McClelland will oversee operations across the company, with an emphasis on the guest experience, efficiency, and profitability. He replaces former COO David Ward, who retired on Dec. 31, 2023, after 18 years with the company.

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Skift Blog

APRIL 28, 2025

Skift Take: Expedia is trying to get the right blend of layoffs and hirings to get its operations moving fast. Dennis Schaal Read the Complete Story On Skift

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Hotel Management

APRIL 21, 2025

Gerritse brings over 15 years of luxury hospitality experience to the role, including in sales, marketing, and operational leadership across major Australian hotel brands. He will be joined by Jamie Bramwell, an experienced hospitality leader and external hire, who takes up the role of Food and Beverage Manager.

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Lodging

MARCH 4, 2025

Carey, who will continue to serve as chief operating officer (COO) of AHLA, succeeds Anna Blue, who announced her departure in February. WASHINGTONThe American Hotel & Lodging Association (AHLA) announced the appointment of Kevin Carey to serve as the AHLA Foundations president and CEO, effective immediately.

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Hotel Management

JUNE 2, 2025

LHG appoints Chief Operating Officer Kevin Robinson has taken up the position of Chief Operating Officer at Langham Hospitality Group (LHG), effective 14 April 2025. Robinson will report directly to van den Oord and lead day-to-day operations across the Group.

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Lodging

MARCH 27, 2025

Crescent Hotels & Resorts appointed Elie Khoury as chief operating officer. With 30 years of operational leadership experience in hospitality, Eli served as executive vice president of operations at Aimbridge. Highgate announced the appointment of Ben Thomas as chief operating officer for Europe.

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Cloudbeds

NOVEMBER 15, 2024

While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.

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Hotel Business

FEBRUARY 27, 2025

Owner, operator and developer Turnberry has appointed Mary Rogers as EVP, hospitality operations. With a focus on value creation, enhancing guest engagement and elevating service standards, Rogers will lead all aspects of Turnberry’s hospitality operations and will oversee hospitality leadership teams across all properties.

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Hotel Business

MAY 20, 2025

Denver-based hotel management company Stonebridge has appointed Blake Doran as VP, operations. He will report to Lee Palaschak, EVP, operations. Blakes deep operational knowledge and collaborative leadership style make him an excellent addition to the Stonebridge team, said Rob Smith, CEO/president, Stonebridge.

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Hotel Business

JUNE 9, 2025

Lodgco Hospitality has promoted Susie Nowakowski to VP, operations. She has been with the company for six years, most recently serving as corporate director of operations. Her ability to lead with both vision and heart sets the tone for our entire operations team.

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Lodging

NOVEMBER 20, 2024

Kessler hired John Luckett as president of hospitality operations. Formerly Kessler’s chief operating officer, Luckett is returning to the brand and expanding on his 15-year tenure with the company. Mandarin Oriental Hotel Group announced the appointment of Tiffany Cooper as head of development, Americas.

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Social Hospitality

JULY 5, 2023

Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.

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Hotel Business

OCTOBER 12, 2023

By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.

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Hotel Management

DECEMBER 19, 2024

Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.

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Lodging

NOVEMBER 30, 2023

The Kessler Collection welcomed Peter Wu as president of hospitality operations. Encore hired Georgina Flores as chief marketing […] The post This Week’s Comings & Goings appeared first on LODGING Magazine. IHG Hotels & Resorts announced David Spooner as vice president global brands, Six Senses.

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Hotel Management

SEPTEMBER 3, 2024

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. We are delighted to welcome Arpad to the team,” said van Vorsselen. Joining Romandy’s team is Mark Marshall as Executive Chef.

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Lodging

JANUARY 7, 2025

DALLAS, TexasCoury Hospitality announced the promotion of Andrew Casperson to president from chief operations officer. In an era where lifestyle hotels are changing the travel landscape, Casperson’s will reimagine guest experiences and set standards for operations for the company.

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Hotel Management

JUNE 24, 2025

With deep experience across hotel operations, openings and food and beverage, he brings fresh perspective and momentum to QT Newcastle. The AU$120 million waterfront hotel is currently under construction, with Dickson’s appointment marking its first hire. I look forward to watching the hotel continue to evolve under his direction.”

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Catala Consulting

JUNE 20, 2025

Their role mirrors that of an in-house revenue manager , but without the cost or commitment of a full-time hire. Improved Gross Operating Profit (GOP) By increasing revenue while controlling fixed labour costs, hotels often see GOP margins improve by 6–10%. Yes Have you struggled to hire or retain a revenue manager?

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Lodging

NOVEMBER 2, 2023

For hotel operators, there’s no understating the importance of hiring the right person to oversee departments like engineering. However, executives acknowledge some of the key considerations have changed over the years as they now place more of an emphasis on being guest-centric and tech-savvy, among other things.

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Hotel Business

FEBRUARY 7, 2023

Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. We look forward to taking our service and operations to a new level with his guidance and leadership.”

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Hotel Business

MAY 12, 2023

EOS Hospitality has appointed Nicholas Farina as VP, operations. In his new role, he focuses on operational strategy and support for the more than 40 hotels in the company’s portfolio. Previously, he was with Loews Hotels as the hotel manager at the Loews Regency, overseeing all hotel operations.

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Lodging

FEBRUARY 28, 2024

As only the third CEO in Aimbridge’s history, Smith is expected to leverage decades of operational experience and leadership with Marriott International to solidify Aimbridge’s position in the industry. Smith will join the global hospitality management company as CEO, effective March 18, 2024.

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Hotel Management

DECEMBER 10, 2023

The ‘specialist skills’ pathway will be open to eligible applicants earning at least $135,000 in any occupation with the exception of trade workers, machinery operators and drivers and labourers. Australian Hotels Association CEO Stephen Ferguson said access to an effective migration program is critically important to the industry. “Of

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Lodging

FEBRUARY 6, 2025

Swallows brings over 20 years of experience in the food and beverage industry to his new role where he will oversee bar operations across the companys 11 properties. Heritage Hotels & Resorts announced the appointment of Lucas Swallows to corporate director of mixology.

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Hotelogix

NOVEMBER 19, 2024

Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control? Take your hotel operations to the cloud. However, operating on a software-as-a-service (SaaS) model, cloud solutions make you less significant investments. No worries. Yeah, you heard it right.

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Hotel Business

MARCH 20, 2025

Therefore, many independent hotel operators are reworking their approach to technology to give housekeeping teams a hand. By connecting all parties through seamless, two-way SMS communications routed through the hotels PMS, operators can improve their awareness and agility when responding to guest requests.

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Hotel Management

MARCH 7, 2024

Here, Accor Chief Operating Officer Premium, Midscale, Economy for MEA APAC, Kerry Healy, discusses how the hotel industry can better embrace inclusivity for both guests and teams. It also requires a reexamination of hiring and promotion practices to ensure that everyone has a fair chance to succeed.

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