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Knowing event technology trends — and adopting the most valuable ones — gives planners and venues the competitive advantage. Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. . Discover top event technology trends for planners and venues alike: 1.
Themed dining events, branded F&B products or package deals can encourage guests to dine in-house. Diversify Food & Beverage (F&B) Offerings F&B services are a proven avenue for increasing hotel revenue. According to a report by STR, hotels that offer experience-based services can see a 20-30% increase in guest spending.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
In the competitive world of hotel sales, finding ways to increase revenue is crucial which is where hotel upselling comes in! While attracting new clients is important, did you know that according to Forbes, the probability of selling to an existing customer is 60&70%, compared to just 5&20% for new prospects?
An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.
For example, Cloudbeds Intelligence analyzes billions of future-looking data points, including competitor rates, events, holidays, and search information, combined with a property’s own data to understand how every combination impacts profit. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns.
The real driver of profit is the number of delegates and attendees who spend on event space, food and beverage, guest rooms, and ancillary services. Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and Revenue Management : Marketing : Targets and attracts the right audiences and event types.
Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. Kalan opened with a compelling call for the industry to embrace a retail mindset. The post APAC Revenue Management Summit delivers big ideas and a bold call to action appeared first on Hotel Management.
AUSTIN, Texas—Oracle announced that Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service, and midscale properties.
Additionally, hotels can schedule campaigns at optimal touchpoints during a guests stay, including breakfast promotions, happy hour reminders, or exclusive upselling opportunities. During the Stay Timely updates on on-site events, loyalty programme offers, or promotional campaigns to boost in-stay revenue.
Charleston, SC – (October 10, 2024) – SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management. This two-way integration optimizes group sales and event management.
In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. What defines a stadium event?
Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. c) Flash Sales to Create Urgency Use short-term, high-value deals to create FOMO and boost conversions during low seasons or upcoming events. Time-limited offers trigger fast decisions, especially if stock is limited.
Include event-specific information, branded imagery and schedules right at their fingertips. Personalized displays can showcase event names, schedules or welcome messages, making attendees feel celebrated wherever they go. Here are five ways that your technology can help you delight guests and drive more group bookings, all at once. #1:
Upselling isnÕt just a strategy - itÕs an art. Whether you manage a boutique hotel, a bustling restaurant, or a unique venue, finding the perfect balance between enhancing guest experiences and increasing revenue is key to long-term success.
Another hotel offering in-house events saw 20% of bookers add an event Add-on as part of their stay. Another hotel offering in-house events saw 20% of bookers add an event Add-on as part of their stay. The post Upsell With Personalised Add-ons appeared first on Bookassist The Direct Booking Expert.
Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.
Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.
Hotels using AI in their channel management tools benefit from dynamic pricing that responds instantly to market shifts—such as spikes in demand due to local events or dips during off-seasons. This personalization extends to real-time pricing, relevant upsells, and even dynamic content layouts.
Boosted revenues On top of the revenue boost that can be driven by an enhanced guest experience, a unified inbox can also drive direct revenue by allowing you to configure and send upsell offers through WhatsApp templates. You can also boost revenue by crafting compelling upsell messages to send out at key moments.
New partnership streamlines group bookings, event management, and catering to boost hotel efficiency and revenue Charleston, SC –SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management.
Read also: Guide on Customer Retention in Hotel Industry Encourage Group Bookings: Offer discounts or packages for weddings, business events, or group travel bookings. For example, you can charge higher rates when demand is high, like during peak seasons or local events, and lower rates when your hotel has empty rooms.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
Get ready for groups and events. Guests travelling for work or work events are expected to keep mixing it with leisure, so expect a bleisure. Revenue optimisation smarts , particularly prompts for customers to upsell, understanding demand and pricing up premium hotel features such as views, space, late check-out etc.
Whether you have one or a dozen weddings on your schedule this year, here are some wedding planning tips all professional event organizers and wedding planners can use to make the most out of their clients’ special days! It takes some time but this is one wedding planning tip that event planners can use at every single wedding they do.
Smart channel managers like STAAH let you align promotions with local events, seasonal demand shifts, or booking windows without manually updating each OTA. The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play. And timing matters.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers SynXis Concierge.AI supercharges direct bookings and guest engagement with generative AI Posted on 2 hours ago Home Suppliers SynXis Concierge.AI
Use AI to track their past bookings and suggest tailored offers, such as room upgrades or access to Songkran-themed events based on their history. For example, AI could recognize a returning guest and offer them a Songkran Special Experience package that includes exclusive access to local events!
Network with industry leaders, gain valuable insights from expert speakers, and discover innovative new suppliers at this unmissable event. Wed Pro by Wedding Dates Stand 1734 WedPro by WeddingDates is a cutting-edge lead and sales pipeline management software solution designed specifically for hotels and event venues.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.
They are a great option in dining areas, bars and event spaces. Upselling opportunities Front desk POS systems can prompt you and your staff to suggest relevant add-ons and upgrades to guests during the ordering process. Theyre ideal for quick, on-the-go transactions, such as for staff working poolside or for in-room spa treatments.
Often, they are built around particular themes, such as the season, a local event, or a holiday (e.g. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. What are hotel promotions?
Group Itinerary Builder â Designed to enhance group travel and events, this module allows attendees to explore resort experiences and manage their event schedules through an interactive, personalized guest portal. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Reduction of Operational Waste Data analytics helps pinpoint inefficiencies across departments — from low-converting distribution channels to unused inventory in upselling offers. Talk to one of our specialists today!
Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships. Demand Forecasting & Analytics Platforms Demand forecasting is not simply a matter of historical data it’s a case of identifying patterns within seasonality, events, and booking trends.
Don’t forget to monitor external market sentiments such as cancellation of an event or reduction in connectivity to your destination – these could all result in cancellations. 3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable.
However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Restaurants aren’t always at the forefront of implementing new technology.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling.
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