81 – How Social Media and Online Reviews Impact Conversion
Travel Media Group
AUGUST 11, 2021
In this episode of the Suite Spot, we take a trip down the traveler’s booking path and explore what role social media and reputation play in a guest's decision-making. Host Ryan Embree and VP of Product & Technology, Jason Lee share how to improve your hotel’s chances of guest conversion. Jason and Ryan start in the research stage, where they discuss what travelers are looking for on social media and online reputation sites.
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