Hotel News Resource
JULY 2, 2025
Forty percent of hotel reservations are now made within 30 days of arrival, underscoring a significant shift in traveler behavior towards shorter booking lead times. Spontaneity, mobile&first decisions, and digital expectations are fueling this trend.
STAAH
JULY 1, 2025
Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. From hidden discount stacking to overlooked map pins, these common missteps can quietly erode your profit margins, hurt your rankings, and lead to guest dissatisfaction.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Hotel Management
JUNE 30, 2025
IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand. The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026. InterContinental Brisbane Club InterContinental “We are incredibly proud to now have a footprint in one of Australia’s most dynamic and fast-growing cities and are excited to welcom
Hotel Business
JULY 1, 2025
At HITEC 2025 in Indianapolis, new products were showcased and new partnerships were formed. Hotel Business has compiled a roundup of some of them. RMS unveils new booking engine RMS has launched its next-generation booking engine, delivering a faster, cleaner and more intuitive experience to boost direct bookings and meet modern guest expectations.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Speak
JULY 1, 2025
The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions. On the latest episode of Back of House Banter , GuestRevu’s Amy Branford sat down with Rodica Buzescu, Group Product Marketing Manager at Booking.com , and Lee-Anne Singer, Marketing Director of the Singer Group and Chairperson of FEDH
Hospitality Today
JULY 3, 2025
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Distribution Beyond bookings: How OTAs became strategic partners for hotels From data insights to AI-powered personalization, hoteliers are rethinking their relationship with online travel agencies Jul 4, 2025 For years, hoteliers have focused on driving direct bookings, but industry experts now emphasize the strategic importance of optimizing presence on online travel agency (OTA) platforms.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Business
JULY 1, 2025
Duetto has launched GameTime, a streamlined revenue management system (RMS) designed specifically for select-service and limited-service hotel brands. GameTime brings together rate optimization, enterprise pricing, forecasting and performance tracking in one streamlined platform. “We understand that one size doesn’t fit all,” said Sabrina Jackson, VP, product management, Duetto. “GameTime is built specifically for brands operating limited- and select-service hotels, delivering a smart, acc
Little Hotelier
JULY 3, 2025
What does hospitality experience mean? A hospitality experience is a service encounter that guests have with a hospitality business like a hotel. The aim of that business is to make the guest feel welcomed, cared for and valued during their stay. The hospitality experience, AKA the guest experience , is one of the most important factors for a hotelier to consider.
Hospitality Today
JULY 1, 2025
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Distribution How Googleâs AI is rewriting the rules of hotel discovery AI-driven travel predictions are replacing traditional searchâhotels that fail to adapt risk losing visibility and bookings Jul 2, 2025 Googleâs AI-driven travel predictions are transforming the way travelers discover destinationsâand the properties they ultimately book.
Horizon Hospitality
JULY 2, 2025
In today’s global hospitality landscape, inclusivity is more than a trend—it’s an expectation. Modern travelers are seeking not just comfort and luxury, but also a sense of belonging. For underrepresented groups like LGBTQ+ travelers, disabled guests, and solo women travelers, the need for safe, welcoming, and thoughtfully designed experiences is even more critical.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
JULY 1, 2025
Skye Suites Sydney and its adjoining retail precinct have been sold to an international investor in what brokers have deemed Sydney CBD’s largest hotel transaction this year to date. The “hotly contested sale process”, managed by agents Stonebridge Property Group and HTL Property, saw in excess of 300 enquiries, and over 20 formal offers received at the close of first round bids.
MediaBoom
JUNE 30, 2025
Your guests aren’t just booking from their phones—they’re living on them. If your hotel isn’t reaching travelers through mobile, you’re missing critical opportunities to connect and convert. With the travel industry reshaped by digital habits, hotel mobile marketing has emerged as a must-have, not a nice-to-have. Hotel mobile marketing is the strategy of promoting a hotel’s services, offers, and brand directly through mobile devices such as smartphones and tablets.
Hospitality Tech
JULY 2, 2025
As hospitality faces volatile demand and complex market dynamics, AI-powered revenue management systems are evolving to deliver more proactive, data-driven pricing strategies — shifting from reactive models to anticipatory tools that help hotels stay
The Hotels Network Blog
JULY 2, 2025
In the fast-moving world of hospitality marketing, few tools are as compelling as storytelling. When The White Lotus chose Thailand as the backdrop for its latest season, it wasn’t just visually stunning—it became a springboard for real-world results. Among the standout beneficiaries was Anantara Bophut Koh Samui Resort , one of three Anantara properties featured in the hit series.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hospitality Today
JULY 1, 2025
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Trends Gen Zâs hotel hunt: No map, just moves How younger travelers are redefining hotel discovery through peer content, platform-hopping, and a new standard of trust Jul 2, 2025 Generation Z is transforming how travelers discover and choose hotels, moving away from traditional brand-led searches toward a fragmented, platform-driven journey fueled by peer input and visual content.
Hotel Business
JULY 3, 2025
The Extended Stay Lodging Association (ESLA) and Kalibri have revealed plans for the third quarterly event in their ExStay Workshop series , scheduled for July 30, in Washington, DC. Following the success of workshops in Atlanta and Dallas, this exclusive event brings together executives from across the extended-stay lodging industry for actionable market intelligence and strategic networking.
gcommerce
JULY 2, 2025
Instagram to open its content to search engine crawlers Big news for Instagram users and content creators–as of July 10th the platform will be opening up its content to be crawled by search engines with explicit user permission. Users will be prompted with a pop-up in the platform to either allow crawling or to decline. This means that pictures and stories could potentially show up in AI Mode and ChatGPT as well, expanding the reach of your organic social media accounts.
Hospitality Tech
JUNE 30, 2025
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/30/2025 Jurny, Visual Matrix Partner to Offer Fully Autonomous Guest Experience Jurny and Visual Matrix have teamed up to deliver a fully integrated guest experience platform designed to automate hotel operations at scale.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
AskSuite
JUNE 30, 2025
How to transform conversations into more empathetic interactions with Asksuite’s new LiveChat 2.0 functionality. Digital customer service in hospitality has evolved, and so have travelers. In an increasingly automated market, the key differentiator lies in the details that maintain the human touch, even when technology is involved. This is where emojis come in.
Hotel News Resource
JULY 3, 2025
In this article, we’ll explore what the latest trends tell us about the state of travel in Scandinavia, compare the performance of independent versus chain hotels and unpack the regional competitive landscape.
Hospitality Today
JULY 3, 2025
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Direct Bookings Booking smart in the age of hype How to avoid overrated hotels, fake reviews, and influencer traps when Planning your stay Jul 4, 2025 Booking a hotel was once straightforwardâread a few reviews, find a deal, and youre set. Today, though, travelers face a maze of polished Instagram posts, paid influencer content, AI-written reviews, and inflated star ratings.
STAAH
JULY 2, 2025
June It to Win It! Our June product update has landed, and it’s bringing a suite upgrade to your hospitality game. We’ve ironed out the wrinkles, fluffed up the features, and checked out bugs like a smooth front desk pro. From the Booking Engine to the Channel Manager, everything’s looking sharper than ever. Your operations just got first-class service.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Skift Blog
JUNE 30, 2025
Skift Take: Sonder showed us how far you can push tech and design in urban hospitality. Selina pioneered community-driven, affordable stays for new generations of travelers. Both deserve more than a footnote on innovation in travel.
Hotel News Resource
JULY 3, 2025
In this article, we’ll explore some of the most common headaches that emerge when scaling tech across multiple properties and show how leading hotel groups and management companies are solving them with a different approach: one built on integration, automation, and data that speaks the same language across every hotel.
Hospitality Today
JUNE 29, 2025
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Hospitality Industry L.A.âs $30 minimum wage sparks hotel industry backlash A showdown brews between city hall and the hospitality industry as rising labor costs collide with a struggling market Jun 30, 2025 Hotel owners in Los Angeles are pushing back against the cityâs newly approved ordinance mandating a $30 minimum wage for hotel workers by 2028âwhat union leaders call the highest in the nation.
STAAH
JUNE 29, 2025
Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. Nestled on the tranquil banks of the Ping River in Chiang Mai, RatiLanna Riverside Spa Resort is where modern luxury meets centuries-old Lanna heritage. Just minutes from the international airport and iconic cultural attractions, this five-star resort offers guests more than a stay — it’s an immersive journey into the heart of Northern Thailand.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Little Hotelier
JULY 2, 2025
What is RevPAG? RevPAG is a performance metric used by hotels to measure how much revenue is generated per available guest at the property. Unlike other common metrics such as RevPAR (revenue per available room) , RevPAG goes beyond just room revenue – it gains a more holistic view of value by factoring in income from food and beverage, spa services, activities and other on-site purchases.
Hotel News Resource
JULY 3, 2025
Article - Cinnamon Hotels & Resorts Achieves +71% Growth in Website Active Users and +5% Boost in Conversion Rate With Cendyn Web - How Sri Lankaâs leading hospitality brand transformed digital guest experiences to drive remarkable growth
eHotelier
JULY 2, 2025
For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers RateGain integrates with Cloudbeds to enhance hospitality distribution with AI-Powered capabilities
Hospitality Tech
JUNE 30, 2025
At HITEC 2025, Sabre Hospitality unveiled advances in SynXis Concierge.AI, reflecting broader trends toward personalized, multilingual, and omnichannel digital guest experiences that enhance direct bookings and operational efficiency.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Expert insights. Personalized for you.
82 
Let's personalize your content