Hotel Speak
MAY 8, 2025
In the world of hospitality, your staff are your reputation. Every interaction, whether its a warm smile or a simple Good afternoon, maam, how are you today? can leave a lasting impression and lead to a positive review. Thats why a well-trained, motivated team is essential for any hospitality business. But in a tough hiring market, how do you keep your team inspired and improving daily?
Skift Blog
MAY 8, 2025
Skift Take: Theres rarely a quiet moment for IndiGos energetic chief executive, but Pieter Elbers has even more on his plate than usual.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Anthony Cole Training
MAY 9, 2025
The Pareto Principle, also known as the 80/20 rule, suggests that 80% of outcomes are typically driven by 20% of causes. In sales, this means that a significant portion of sales revenue often comes from a relatively small number of customers. By focusing on this "vital few," financial firms can optimize their sales efforts and maximize profits. This same principle applies to the makeup of sales teams.
Lodging
MAY 8, 2025
NORTH BETHESDA, MarylandChoice Hotels International, Inc. reported its first-quarter 2025 results. Highlights include: “Choice Hotels generated another quarter of record financial performance and RevPAR outperformance, demonstrating the successful execution of our growth strategy,” saidPatrick Pacious, president and chief executive officer. “Our unique positioning has enabled us to outperform our peers, gain market share, and emerge stronger even in periods of economic uncertai
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
MAY 5, 2025
Accor has secured a landmark management deal, signing a trio of hotels with Bayview International Hotels and Resorts. From May 2025, Accor will assume management of The Sydney Boulevard Hotel in East Sydney, Bayview Geographe Resort in Busselton Western Australia, and Wairakei Resort Taupo in the North Island of New Zealand. This is an exciting milestone for Accor as we continue to expand our presence in the Pacific, said Accor Chief Operating Officer in the Pacific, Adrian Williams.
Skift Blog
MAY 8, 2025
Skift Take: James Dolan's Sphere Entertainment Co. posted yet another three months of losses. Growth is still his number one goal, so he's going to make future Spheres smaller and cheaper.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
MAY 9, 2025
ARLINGTON, VirginiaThe U.S. hotel industry reported positive year-over-year comparisons, according toCoStars latest data through May 3. U.S. Hotel PerformanceApril 27 – May 3, 2025Percentage change from comparable week in 2024Occupancy: 65.8 percent (up 1.8 percent)ADR: $164.33 (up 2.2 percent)RevPAR: $108.06 (up 4.1 percent) Performance growth was lifted early in the week on the positive side of the Passover calendar shift.
Hotel Management
MAY 6, 2025
New Zealand hotel group NZ Hotel Holdings (NZHH) is divesting its seven hotel assets, becoming the largest hotel portfolio ever brought to market in the nation. A partnership between NZ Super Fund, Russell Property Group and Lockwood Property Group, NZ Hotel Holdings was formed in 2019 to develop hotel assets, supporting domestic and international tourism in New Zealand.
Skift Blog
MAY 9, 2025
Skift Take: Many visitors to a Disney park will know the magic of walking down that path towards the castle. In Abu Dhabi, it'll have to be indoors.
Are Morch
MAY 7, 2025
The hospitality industry is at a crossroads. Traditional models, built on standardization and predictable service, are being challenged by a new breed of traveler who demands personalized experiences and seamless technology integration. In this rapidly evolving landscape, AI Leadership is no longer a futuristic concept; it’s a present-day imperative.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lodging
MAY 9, 2025
AUSTIN, TexasCendyn and Amadeus released metrics from the companies Hospitality Group and Business Performance Index (the Index). The overall health index reached the highest level in four quarters. The aggregated Index reflected performance for all segmentsGroup, Corporate Negotiated, GDS, and Eventsand shows Q1 2025 achieved 109.1 percent compared to 2024.
Hotel Management
MAY 6, 2025
The Asia Pacific Hotel Industry Conference and Exhibition (AHICE) kicked off in Adelaide on Tuesday May 6 with the fourth edition of the Future Leaders Forum, presented by Blue Mountains International Hotel Management School. The under-35s leadership event drew a crowd of over 150 to network with peers, discuss career challenges and hear from industry stalwarts.
Skift Blog
MAY 5, 2025
Skift Take: JetBlue CEO Joanna Geraghty said selling off the companys venture capital arm would allow it to focus on our core operations.
Hotel Speak
MAY 8, 2025
Hotel organizations have always invested heavily in their brands. For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market. As Warren Buffet said, It takes 20 years to build a reputation and five minutes to ruin it. Thankfully, following the disruption of the hotel and travel industry over the past few years, its clear that the value of the worlds top hotel brands
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Lodging
MAY 8, 2025
ATLANTA, GeorgiaThe AHLA Foundations flagship ForWard Conference made its Atlanta debut, bringing nearly 1000 hospitality professionals to the Hyatt Regency Atlanta. With a theme centered on recognizing, accessing, and amplifying power, the two-day event delivered conversations, leadership tools, and programming, all designed to elevate women in hospitality.
Hotel Management
MAY 7, 2025
Travel and Leisure Co. is set to acquire Queenslands Castaways Resort and Spa Mission Beach, President and Managing Director, International Operations, Barry Robinson, announced at AHICE Asia Pacific on Thursday May 7. The property, set on a 14-kilometre beach between Cairns and Townsville, will be renamed Club Wyndham Mission Beach and join the Club Wyndham South Pacific portfolio.
Skift Blog
MAY 5, 2025
Skift Take: Domestic travel may be IHCLs golden goose right now, but its still keen to bring in foreign tourists.
Hotel Speak
MAY 5, 2025
You dont need new photoshoots to keep up with seasonal campaigns. Just use what you already have, and let AI do the rest. With generative AI tools, your existing hotel images (guest rooms, lobbies, restaurants, pools, and more) can be instantly adapted for any occasion. Add festive decor for Christmas, summer vibes for the holidays, romantic touches for Valentines Day, or custom setups for weddings, birthdays, or local events.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
MAY 8, 2025
BETHESDA, MarylandStayntouch highlighted its partnership with MacNaughton Hospitality, owner and operator of three Oahu properties: Waikiki Malia, Lotus Honolulu, and Hotel Renew. Stayntouchs Best-in-Class PMS platform powers operations across MacNaughtons portfolio, enabling faster service, more personalized guest experiences, and stronger operational efficiency.
Hotel Management
MAY 6, 2025
The winners have been announced in the 2025 Australasia-Pacific Hotel Design Awards, a celebration of excellence in hotel interior design for projects located in Australia, New Zealand and the South Pacific (including Hawaii). The four awards for new-build properties, conversions, refurbishments and an overall winner, the Paul Davis Award recognise exceptional projects, completed and opened during 2024, that demonstrate design innovation, a commitment to sustainability design practices and del
Skift Blog
MAY 4, 2025
Skift Take: As luxury goes local and lifestyle goes upscale, Hiltons NoMad debut in Singapore makes a clear statement about the future of luxury hospitality in the region.
Hotel Business
MAY 9, 2025
Extended Stay America and food delivery platform Grubhub have announced a new program that offers exclusive benefits when guests order from local restaurants throughout their stay. Through the program, guests will receive: $0 delivery fees on eligible orders with a complimentary Grubhub+ membershipvalid for 30 days. A tailored ordering experience in the Grubhub app for added convenience. 24/7 access to local restaurants. “At Extended Stay America, providing genuine care for our guests is a
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Lodging
MAY 8, 2025
DENVER, ColoradoHREC Investment Advisors announced that it has arranged the sale of the 65-room Best Western Territorial Inn & Suites in Bloomfield, New Mexico. The Buyer, JHMC Inc., is a southwestern US regional hotel ownership and management company. HREC Investment Advisors exclusively represented the seller, VWH Enterprises Inc., on this transaction.
Hotel Management
MAY 8, 2025
Construction is underway on a new Oakwood Premier property in Adelaide, with the countdown on to an opening within 12 months. Set to open in May 2027, the 133-room Oakwood Premier Adelaide will be set within a striking architecturally designed tower located within walking distance of major commercial, medical, and tourism hubs. The hotel will include a rooftop bar and restaurant with private dining and meeting spaces, ground level Oakbar, and a gym.
Skift Blog
MAY 7, 2025
Skift Take: With key airports closed and flights canceled, the worry now is how far the disruption could spread and how long it might last.
Hotel Designs
MAY 9, 2025
Hotel Designs Mar Hall Golf and Spa Resort a fusion of urban energy and rural calm Mar Hall Golf and Spa Resort a fusion of urban energy and rural calm Following an extensive 20 million transformation, Mar Hall Golf & Spa Resort has opened its doors, celebrating the start of a new era, while marking one of Scotlands most significant hotel renovations in recent years… Elevating the Scottish heritage hotel experience with a vibrant new identity, Mar Hall blends its history and elegance
Advertisement
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Lodging
MAY 7, 2025
BETHESDA, MarylandA recent survey by Marriott Bonvoy reveals that more than two in five (43 percent) Americans will book an unplanned trip less than two months out and/or will opt for a trip to a randomly selected destination this year. To celebrate this spirit of adventure, and in honor of reaching 1 million hotel rooms in the U.S., Marriott Bonvoy, Marriott International, Inc.s portfolio of hotel brands and experiences, is launching Marriott Bonvoy Roulette, a […] The post Marriott Bonvo
Hotel Management
MAY 7, 2025
The Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) Fiji Investment in Tourism Summit, hosted by HM Magazine, returns for another stellar event at Sofitel Fiji Resort and Spa in June 2025. Following a successful debut last year, which brought together a bumper crowd of over 330 leading owners, investors, operators, suppliers and advisors, the 2025 event is shaping up to be even better, with an expanded program of events.
Skift Blog
MAY 5, 2025
Skift Take: The future of travel is social, visual, and creator-led.
Hotel Business
MAY 7, 2025
Hotel management company PM Hotel Group has made executive promotions across the company and its lifestyle division, Modus by PM Hotel Group, as the company expands into new regions across the U.S. The promotions come on the heels of several milestones for the lifestyle portfolio, with recent openings of Wolfes Moab and evo Hotel Tahoe City, as well as upcoming debuts slated for this year including Hotel Burg in Leesburg, VA, and RESET Joshua Tree in Twentynine Palms, CA, increasing the portfoli
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Expert insights. Personalized for you.
98 
Let's personalize your content