Sat.Oct 07, 2023 - Fri.Oct 13, 2023

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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

In today’s competitive hospitality industry, understanding and optimising these metrics is crucial. Guest satisfaction metrics, such as Net Promoter Score (NPS) and online reviews, gauge guest experiences and areas of improvement.

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Meliá Hotels International Will Open the Spectacular Gran Meliá Dubai Jumeirah in Port de la Mer

Hospitality Net

Meliá Hotels International remains committed to luxury tourism, expanding its presence in Dubai by signing a new Gran Meliá property in Port de La Mer, a new luxury destination located in the Jumeirah One Beach area, one of the best areas in Dubai.

Tourism 252
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TRUNK(HOTEL) to add Sapporo Location

Hospitality Net

After unveiling TRUNK (HOTEL) YOYOGI PARK, the renowned luxury hotel chain is set to launch a new establishment in Sapporo, Hokkaido. Named TRUNK(HOTEL) SAPPORO, this will be the fifth hotel under the brand, with doors set to open in Spring 2027.

Hotels 247
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IHG Hotels & Resorts debuts Kimpton brand in Portugal with a signing in the Algarve

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, today premiers its Kimpton Hotels & Restaurants brand in Portugal, with the signing of Kimpton Algarve São Rafael Atlántico.

Branding 240
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Hotel Communication Network Bringing Two-Way Guest Communication Technology to Europe

Hospitality Net

With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.

Sales 232
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InterContinental Hotels & Resorts Unveils a Distinctive Global Brand Evolution

Hospitality Net

InterContinental Hotels & Resorts, the world’s first and largest international luxury hotel brand, is embarking on an exciting new chapter with the launch of an extensive global brand evolution announced today.

Branding 227
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Hotel metrics: How to measure performance in the hotel industry

Hospitality Net

Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment.

Hotels 220