This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The cost savings of sustainability are well appreciated in the hospitality industry, and oftentimes these can be achieved by internal programs that drive staff practices, procurement strategies, and building renovations that improve energy and water efficiency and reduce waste. Obtaining a certification that validates the propertys sustainability is an added challenge, since the criteria of an external organization will now have to be satisfied.
Luxury and lifestyle hotels continue to be in hot demand as travellers seek curated and personalised experiences, writes Langham Hospitality Group Director of Development, Australasia, Alison Hulm. Alison Hulm, Langham Hospitality Group For Langham Hospitality Group, demand for luxury accommodation remains robust but subject to evolving dynamics. Key among these is the growing appetite weve seen among guests for curated and transformative travel experiences.
Skift Take: The European Commission may soon decide what Google must do to comply with the Digital Markets Act. In the experiences sector, GetYourGuide's proposed advertising changes may be an improvement for platforms and operators, but is the lack of price comparison among companies what travelers really want?
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across India over the past year. GoMMT retains its top spot from last year as the most preferred online booking channel by Indian travellers followed by Agoda and Booking.com.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
NEWTON, MassachusettsSonesta announced that it added 37 new franchised hotels to the companys global portfolio during the second half of 2024. The new hotels, with a total of more than 3,300 rooms, include (in order of opening): “The addition of 37 new franchised hotels in the second half of 2024 speaks to Sonestas impressive growth, driven by our commitment to excellence for our franchise partners across our brand portfolio,” said Keith Pierce, executive vice president […] The
Following a landmark year for Small Luxury Hotels of the World (SLH), which saw 80 new additions to its global portfolio of independently minded boutique properties, SLH is looking to expand its footprint in Australia and New Zealand. Starting with the reopening of its Australian office on Pitt Street in Sydney, SLH is building out its team on the ground to support growth in the market next year.
Skift Take: There were several fundraises in 2024 that topped anything the travel industry has seen in years. Travel startups raised billions more than in 2023 despite the number of deals being roughly the same.
Skift Take: There were several fundraises in 2024 that topped anything the travel industry has seen in years. Travel startups raised billions more than in 2023 despite the number of deals being roughly the same.
In recent years, the hospitality industry has welcomed many innovations that have enhanced the guest experience, including contactless check-in desks, point-of-sale (POS) systems, QR code menus, chatbots, and online booking systems. As 2025 begins, restaurant, bar, hotel, spa, and takeaway owners can expect QR code payments to be the next innovation to reach the industry […] The post Are QR Code Payments The Next Innovation To Reach The Hospitality Industry In 2025?
There are many habits that any housekeeping department can adopt to contribute to their hotels sustainability efforts. While many of these initiatives seem like common sense, they may be overlooked or never implemented. Examples include the following: Turn Off Lights: Train room attendants to always turn off the lights when leaving a guestroom. Consider installing a card key lighting switch that requires those entering the room to insert their room key into a light switch […] The post Hous
Luxury and lifestyle hotels continue to be in hot demand with record average room rates at Marriott Internationals Ritz-Carlton, JW Marriott, W, and Luxury Collection branded hotels in Australia, according to Vice President of Hotel Development ANZP, Richard Crawford. As the worlds largest hotelier, Marriott International manages and franchises hotels across all tiers of accommodation.
Skift Take: Loyalty programs used to feel cookie-cutter you had points, but your options were limited to a standard king-size suite or a business-class seat. Today, points let you dream bigger (and more luxe), whether its a secluded wellness retreat, a private cultural tour, or a completely custom vacation rental.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels in key tourism destinations across Southeast Asia, including Malaysia, Vietnam, Singapore, Indonesia, Thailand and Philippines, over the past year. STAAHs list of top distribution channels is based on hotel reservations that have passed through its channel manager network of 500+ integrations across the world.
NORTH BETHESDA, MarylandChoice Hotels International, Inc. began the next chapter of its reimagination of the Radisson Hotels Americas brands, which it acquired in 2022, with the introduction of new visual identities, including new logos for Radisson, Radisson Blu, and Radisson Individuals. The latest looks draw from these brands legacies while embracing Choice Hotels’ vision to shake up the hotel industrys upscale and upper upscale segments.
The 2025 HM Awards recipients were not the only winners at the hotel industrys night of nights, with numerous attendees scoring major prizes kindly donated by generous sponsors. Accor, EVT, IHG, La Vie Hotels and Resorts, Sealy and Voyages were among the generous sponsors to donate prizes in a bid to raise funds for Cambodian hospitality training school, Sala Ba.
Skift Take: TikTok's move into travel-specific advertising signals its growing influence in the sector and challenges the perception that it's just for Gen Z dance videos.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
What is a bed bank? A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels. By collaborating with bed banks, hotels gain access to international markets and diverse travel audiences.
There are many educational approaches to grooming potential leaders among hotel staff as well as further developing existing leaders, and one of the more unique methods comes from Valencia Hotel Group. Coming out of COVID, the company started a book club as part of its weekly call for general managers and corporate directors. Then we realized that everybody wanted to be a part of it, related Trent Freeman, VP of operations.
The Grand Mercure The Vintage, part of the Accor Vacation Club Apartments, has launched a sophisticated new refurbishment, perfectly timed for Members to enjoy a luxurious summer retreat. This extensive upgrade revitalises every corner of the apartments, from the living areas to the guestrooms. The transformation includes refreshed floor and wall finishes, a complete overhaul of electrical systems and specialist lighting, and the introduction of new artwork throughout.
Skift Take: Last week, British Airways unleashed fury in some quarters with poorly received changes to its loyalty program. Here are five key learnings for other airlines considering a similar course.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Crafting a winning hotel proposal requires more than just presenting a document; it’s about having a solid grasp on the clients needs, highlighting your hotel’s distinctive offerings, and seamlessly weaving it all into an easily digestible format. Beyond the proposal itself, factors like responsiveness, adaptability, and diligent communication play pivotal roles in sealing the deal.
ATLANTA, GeorgiaOfficials of Access Point Financial (APF) announced the company was involved in more than $2 billion in hotel financing in 2024, a record year for the company. The transactions were a combination of approximately $0.5 billion in direct bridge and mezzanine loan commitments, as well as participating in $1.6 billion of SASB hotel originations via the purchases of HRR/G/H and bond classes for hotel-specific CMBS refinancings. 2024 has been a transformational year for us, […] T
YHA Australia has unveiled the results of a major renovation project spanning its three flagship properties to the tune of AU$$9.7 million. YHA Sydney Central, YHA Sydney Harbour and YHA Brisbane City the largest and most visited properties in the network are the first to undergo a significant enhancement as part of YHAs national development strategy.
Skift Take: Thomas Reiner says the best case scenario for online travel agencies is that they lose commissions. And metasearch engines could become things of the past.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across United Kingdom, Middle East and Sri Lanka, over the past year. STAAHs list of top distribution channels is based on hotel reservations that have passed through its channel manager network of 500+ integrations across the world.
WASHINGTONThe American Hotel & Lodging Association (AHLA) announced it will once again convene a series of regional events in 2025, which will create networking and educational opportunities for hoteliers and hospitality industry participants across the United States. The Hospitality Show regional events give hotel owners, general managers, and property-level line leaders a chance to network with their peers, gain access to market data, and connect with suppliers and service providers.
London, December 16th, 2024: Global hotel essentials provider VANITY GROUP has introduced advanced skincare pioneers Perricone MD into their designer playground of brands, signing an exclusive agreement to distribute their hotel collection. Perricone MD was founded by Dr. Nicholas Perricone in 1997 as a holistic, three-tier skincare and wellness system that encompassed nutritional supplements, healthy diet, and advanced topical skincare.
Skift Take: MakeMyTrip excelled in 2024 with strong growth and Google dominance but faces rising competition in Indias rapidly evolving online travel market.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across the Oceania region, including New Zealand, Australia and the Pacific Islands. STAAH s list of top distribution channels is based on hotel reservations that have passed through its channel manager network of 500+ integrations across the world.
Extreme Hospitality announced that Ryan M. Alpert has joined the company as chief commercial officer. In his new role, Alpert will lead overall revenue generation strategies for Extreme Hospitalitys portfolio of hotels and hospitality assets, driving growth and optimizing properties under the companys management. With 25 years of experience in the hospitality industry, Alpert leadership to Extreme Hospitality.
Hilton Melbourne Little Queen Street (HMLQS) has welcomed the return of its rooftop pickleball court for an extended season this summer, following a successful run last year. In partnership with padel club operator,Game4Padel,and racquetsports equipment manufacturer,Head, HMLQS will welcome both hotel guests and the public to play the sport which is quickly gaining popularity across the globe.
Skift Take: After a major winter storm hit the Mid-Atlantic and parts of the Midwest with nearly a foot of sleet and snow, airlines are canceling thousands of flights.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
304 
Let's personalize your content