Sat.Jan 04, 2025 - Fri.Jan 10, 2025

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Envisioning 2025 in travel and hospitality

Hospitality Net

As we approach 2025, the hospitality sector is gearing up for a tech-based transformation. Several key trends and developments are expected to revolutionise the industry, empowering businesses to remain competitive, streamline operations, and enhance guest experiences.

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TikTok to Debut a Travel-Specific Ads Product for Brands

Skift Blog

Skift Take: TikTok's move into travel-specific advertising signals its growing influence in the sector and challenges the perception that it's just for Gen Z dance videos.

Travel 322
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Green Stamp of Approval: The Rationale and Route to Obtaining a Sustainability Certification

Lodging

The cost savings of sustainability are well appreciated in the hospitality industry, and oftentimes these can be achieved by internal programs that drive staff practices, procurement strategies, and building renovations that improve energy and water efficiency and reduce waste. Obtaining a certification that validates the propertys sustainability is an added challenge, since the criteria of an external organization will now have to be satisfied.

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Exclusive: Langham signings on the up as luxury market remains robust

Hotel Management

Luxury and lifestyle hotels continue to be in hot demand as travellers seek curated and personalised experiences, writes Langham Hospitality Group Director of Development, Australasia, Alison Hulm. Alison Hulm, Langham Hospitality Group For Langham Hospitality Group, demand for luxury accommodation remains robust but subject to evolving dynamics. Key among these is the growing appetite weve seen among guests for curated and transformative travel experiences.

Market 249
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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12 Small Things That Make a Good Hotel Room Great

Hospitality Net

What makes a good hotel room? Its a simple question but it doesnt have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

Hotels 290
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5 Lessons from British Airways’ Controversial Loyalty Program Changes

Skift Blog

Skift Take: Last week, British Airways unleashed fury in some quarters with poorly received changes to its loyalty program. Here are five key learnings for other airlines considering a similar course.

Business 318

More Trending

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Exclusive: SLH reopens Sydney office with eye on growth in Australia and New Zealand

Hotel Management

Following a landmark year for Small Luxury Hotels of the World (SLH), which saw 80 new additions to its global portfolio of independently minded boutique properties, SLH is looking to expand its footprint in Australia and New Zealand. Starting with the reopening of its Australian office on Pitt Street in Sydney, SLH is building out its team on the ground to support growth in the market next year.

Consumer 147
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Is 2025 the year of Innovation?

Hospitality Net

For years, outdated and fragmented technology stacks have held hotels back, slowing growth and stifling innovation. In 2025, the message is clear: the status quo is no longer sustainable.

Hotels 264
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Altimeter Capital Partner Says AI Will Transform Travel Search: ‘It’s Already Happening’

Skift Blog

Skift Take: Thomas Reiner says the best case scenario for online travel agencies is that they lose commissions. And metasearch engines could become things of the past.

Travel 312
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Key Readings: Valencia Hotel Group Develops Leadership Via a Book Club

Lodging

There are many educational approaches to grooming potential leaders among hotel staff as well as further developing existing leaders, and one of the more unique methods comes from Valencia Hotel Group. Coming out of COVID, the company started a book club as part of its weekly call for general managers and corporate directors. Then we realized that everybody wanted to be a part of it, related Trent Freeman, VP of operations.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Exclusive: Marriott International’s Richard Crawford points to ‘favourable‘ outlook for hotel investors

Hotel Management

Luxury and lifestyle hotels continue to be in hot demand with record average room rates at Marriott Internationals Ritz-Carlton, JW Marriott, W, and Luxury Collection branded hotels in Australia, according to Vice President of Hotel Development ANZP, Richard Crawford. As the worlds largest hotelier, Marriott International manages and franchises hotels across all tiers of accommodation.

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Cinnamon Hotels & Resorts Joins Global Hotel Alliance with Idyllic Locations in Sri Lanka and The Maldives

Hospitality Net

Cinnamon Hotels and Resorts, a leading hospitality brand renowned for its exceptional properties across Sri Lanka and the Maldives, has joined Global Hotel Alliance (GHA), the worlds largest alliance of independent hotel brands.

Resorts 260
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MakeMyTrip Dominates Travel Search in India – Can it Hold On to Its Lead?

Skift Blog

Skift Take: MakeMyTrip excelled in 2024 with strong growth and Google dominance but faces rising competition in Indias rapidly evolving online travel market.

Travel 305
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AHLA Details Regional Events for 2025

Lodging

WASHINGTONThe American Hotel & Lodging Association (AHLA) announced it will once again convene a series of regional events in 2025, which will create networking and educational opportunities for hoteliers and hospitality industry participants across the United States. The Hospitality Show regional events give hotel owners, general managers, and property-level line leaders a chance to network with their peers, gain access to market data, and connect with suppliers and service providers.

Events 173
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Lucky winners of HM Awards prizes revealed

Hotel Management

The 2025 HM Awards recipients were not the only winners at the hotel industrys night of nights, with numerous attendees scoring major prizes kindly donated by generous sponsors. Accor, EVT, IHG, La Vie Hotels and Resorts, Sealy and Voyages were among the generous sponsors to donate prizes in a bid to raise funds for Cambodian hospitality training school, Sala Ba.

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Hotelogix introduces hourly booking feature to help hotels maximize revenue opportunity

Hospitality Net

Singapore, 07/January/2025: Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their guests evolving itineraries. With this newly added capability, hotels worldwide can now offer their guests the option to book hotel rooms and pay only for the hours they use, which makes it affordable for them.

Revenue 246
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Airlines Cancel Over 1,400 U.S. Flights as Major Winter Storm Heads East

Skift Blog

Skift Take: After a major winter storm hit the Mid-Atlantic and parts of the Midwest with nearly a foot of sleet and snow, airlines are canceling thousands of flights.

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Extreme Hospitality Names Ryan M. Alpert Chief Commercial Officer

Lodging

Extreme Hospitality announced that Ryan M. Alpert has joined the company as chief commercial officer. In his new role, Alpert will lead overall revenue generation strategies for Extreme Hospitalitys portfolio of hotels and hospitality assets, driving growth and optimizing properties under the companys management. With 25 years of experience in the hospitality industry, Alpert leadership to Extreme Hospitality.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Grand Mercure Hunter Valley Unveils Stylish Refurbishment, Delivered by Dezign

Hotel Management

The Grand Mercure The Vintage, part of the Accor Vacation Club Apartments, has launched a sophisticated new refurbishment, perfectly timed for Members to enjoy a luxurious summer retreat. This extensive upgrade revitalises every corner of the apartments, from the living areas to the guestrooms. The transformation includes refreshed floor and wall finishes, a complete overhaul of electrical systems and specialist lighting, and the introduction of new artwork throughout.

Scale 130
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DUKES London announces transformative refurbishment for 2025

Hospitality Net

DUKES London, a distinguished five-star hotel nestled in the heart of St Jamess, Mayfair, is embarking on an ambitious renovation project - marking an exciting new chapter in the hotels storied history, with a redesign set to be unveiled by late 2025.

Hotels 246
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Delta CEO Projects a Record Year

Skift Blog

Skift Take: Delta is anticipating many of the same trends in premium and international travel to continue into 2025 after reporting a strong fourth quarter.

Travel 300
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High-Level Hires: Attracting and Developing Great Leaders in a Competitive Market

Lodging

Candidates for hospitality positions at the leadership level have already demonstrated themselves to be driven in their careers. As such, they often look for opportunities to grow as leaders within a supportive corporate culture, not merely a competitive salary and benefits package. Hotel operators who offer this added value in their management-level roles thus gain an advantage in attracting and retaining these professionals, who tend to have more options in the current job market.

Hiring 147
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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YHA completes renovation of three flagship properties

Hotel Management

YHA Australia has unveiled the results of a major renovation project spanning its three flagship properties to the tune of AU$$9.7 million. YHA Sydney Central, YHA Sydney Harbour and YHA Brisbane City the largest and most visited properties in the network are the first to undergo a significant enhancement as part of YHAs national development strategy.

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Top 10 Reputation Management Trends Impacting the Hotel Industry in 2025

Hospitality Net

The hotel industry faces a significant shift in 2025 with technology and evolving consumer behavior. As guests seek personalized and immersive stays, hoteliers need to adapt. The top 10 emerging trends, including AI-driven guest communication and focus on recent reviews, will reshape reputation management in hotels.

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TikTok Goes to the Supreme Court. Here’s What’s at Stake For Travel

Skift Blog

Skift Take: The U.S. Supreme Court heard arguments Friday from TikTok's Chinese parent company, which is attempting to block a law banning short-form video apps. What's at stake for the travel industry? Here's a Skift explainer.

Travel 299
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CoStar: New Year’s Holiday Shift Boosts U.S. Hotel Performance

Lodging

WASHINGTONDue to the New Years holiday shift, the U.S. hotel industry reported positive year-over-year comparisons, according to CoStars latest data through Jan. 4, 2025. U.S. Hotel Performance December 29, 2024-January 4, 2025 Percentage change from comparable week in 2023 and 2024 Occupancy: 48.3 percent (up 2.9 percent) ADR: $168.90 (up 11.7 percent) RevPAR: $81.53 (up 14.9 percent) Among the Top 25 Markets, Tampa reported the largest year-over-year occupancy increase (up 29.7 percent to 77.5

Occupancy 162
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Vanity Group Signs Exclusive Agreement with Advanced Luxury Skincare Brand PERRICONE MD

Hotel Management

London, December 16th, 2024: Global hotel essentials provider VANITY GROUP has introduced advanced skincare pioneers Perricone MD into their designer playground of brands, signing an exclusive agreement to distribute their hotel collection. Perricone MD was founded by Dr. Nicholas Perricone in 1997 as a holistic, three-tier skincare and wellness system that encompassed nutritional supplements, healthy diet, and advanced topical skincare.

Branding 130
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Dreamscape Hospitality Assumes Management Of Columbus Airport Marriott

Hospitality Net

Dreamscape Hospitality, a Dallas-based visionary hospitality management company, will assume management of Columbus Airport Marriott.

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New UAE Law Requires Emissions Reporting: What Travel Businesses Need to Know

Skift Blog

Skift Take: The new law could pave the way for stricter emission controls and kick off a government controlled carbon trading market.

Business 288
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Dreamscape Hospitality Assumes Management of Columbus Airport Marriott

Lodging

COLUMBUS, OhioDreamscape Hospitality assumed management of Columbus Airport Marriott. Situated near John Glenn Columbus International Airport, the hotel is for business and leisure travelers alike, offering access to Columbus’ downtown and local attractions. The property has 230 guestrooms and suites, over 14,000 square feet of event space, a fitness center, and an on-site restaurant and bar.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!