Mon.Jun 09, 2025

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Enseo Celebrates 25th Anniversary

Lodging

PLANO, Texas—Enseo celebrated its 25th anniversary, as the company continues to offer customer-centric solutions for hospitality. Founded in 2000, Enseo quickly built up its reputation, as many of the technologies that the company created became the standard across hospitality. For the past two-and-a-half decades, Enseo has been a key hospitality technology provider, and they have connected other in-room technologies for a more seamless guest experience.

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New Report: How Travel Marketers Are Using AI

Skift Blog

Skift Take: The travel business has unparalleled access to customer data, and AI offers ample avenues to apply it and improve the traveler experience. By creating insights and knowledge, including who to talk to, where to reach them, and what to say to them, AI offers travel marketers unique opportunities to help their brands make better decisions that can drive business growth at scale.

Market 205
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The Westin Flushing LaGuardia Airport Debuts in Queens

Lodging

QUEENS, New York—Century Development Group announced that The Westin Flushing LaGuardia Airport, part of Marriott Bonvoy’s portfolio of more than 30 brands, officially opened its doors. The 13-story property was developed by Century Development Group. “Today marks an exciting new chapter with the opening of The Westin Flushing LaGuardia Airport,” said George Xu, president of Century Development Group. “This property merges refined urban design with a deep appreciation for the c

Branding 249
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Marriott Chases Lower Price Points With $100-a-Night Rooms

Skift Blog

Skift Take: Marriott has realized it has been been leaving money on the table by primarily catering to expense-account travelers and vacationers in the luxury and upscale segments.

Travel 211
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Now open: inside Australia’s first Mondrian Hotel and Residences

Hotel Management

Australia’s first Mondrian Hotel and Residences has begun welcoming guests with the opening of Mondrian Gold Coast. Designed by architects Fraser and Partners, the 208-room luxury lifestyle hotel overlooks the shores at Burleigh Heads on the southern Gold Coast. An expansive accommodation offering, designed by California-based Studio Carter, includes 132 Studios, 63 Suites and 10 two- and three-bedroom Homes, with full kitchens, open plan living and laundry facilities.

Hotels 179
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Waterford Hotel Group Enters New Orleans Market, Appointed to Operate Five Boutique Hotels

Lodging

WATERFORD, Connecticut—Waterford Hotel Group announced its appointment as operator of five hotels in New Orleans, Louisiana, beginning July 1, 2025. The properties—Audubon Cottages, Le Richelieu, Dauphine Orleans Hotel, Hotel Royal, and Chateau Hotel—are part of the J Collection, a New Orleans-based portfolio of Southern hotels and resorts. This expansion marks Waterford’s entry into the New Orleans market. “We are honored to partner with The J Collection to bring our operational and

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The AI Revolution in Hospitality: Transforming Guest Experiences in 2025 and Beyond

Are Morch

Introduction: The New Era of Hospitality The hospitality industry stands at a pivotal moment of transformation. As we navigate through 2025, artificial intelligence has evolved from experimental technology to an essential component of hotel operations worldwide. This shift represents more than just technological advancement, fundamentally redefining what it means to deliver exceptional guest experiences.

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Google’s AI Shift: Travel Marketing Disruption Is Coming Fast

Skift Blog

Skift Take: At Skift Research, we think travel leaders need to be a little Google-obsessed. It’s one of the most important drivers of bookings, and our data shows Google is undergoing a real-time AI transformation with massive implications for the industry.

Travel 218
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How Drone Storytelling Is Transforming Hotel Marketing

Hotel Speak

As hotel marketing evolves, so does the demand for emotionally-driven, immersive content. Drone storytelling is emerging as one of the most powerful tools to showcase a hotel”s unique environment, ambiance, and guest experience. Drone marketing specialist Olha Kotova shares how aerial content is driving real results for hotels – from higher engagement to increased bookings.

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Hilton Opens Garden Inn Gen A in China as Brand Bets on Young Travelers

Skift Blog

Skift Take: By focusing on franchise and joint venture deals, Hilton’s found a way to grow quickly without spending a lot of its own money. It’s a smart, low-risk strategy and one that seems to be paying off.

Branding 177
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Margins Matter: The APAC Hotel Recovery in Focus

HotStats

While much of the global hospitality sector remains in flux, Asia-Pacific’s hotel industry is carving its own path—one defined not just by rising revenues but by sharper operational choices. The latest regional figures reveal a complex picture of recovery, where topline growth, margin management, and cost strategy are inextricably linked.

Revenue 104
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Apple’s Travel Upgrades: New Digital Passport, Live Translation for Messages and Calls

Skift Blog

Skift Take: Apple is testing its own version of live translation through calls and texts, but not for face-to-face conversations through wearable devices.

Travel 254
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Ocean Casino Resort Announces Two New Stephen Starr Restaurant Concepts

Lodging

ATLANTIC CITY, New Jersey—Ocean Casino Resort, in partnership with STARR Restaurants and restaurateur Stephen Starr, announced two new restaurant concepts, Chez Frites and Sunny’s, adding to the resort’s lineup of fine dining offerings. The French dinner spot and American breakfast and lunch bistro will be accepting reservations beginning August 1, 2025. “American and French cuisines have always been two of my favorites, each offering its own unique sense of comfort, tradition, and indulge

Casinos 241
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Winnipeg Hotels Open for Wildfire Evacuees  

Preno

WINNIPEG — Hotels in Winnipeg are opening up to thousands of evacuees who have fled their homes due to raging wildfires after First Nations leaders issued an urgent call for immediate housing solutions. With a provincial state of emergency now in effect, leadership says action is needed to prevent a worsening humanitarian crisis. “We are calling on all hotels and accommodations in Winnipeg and across the province to open their doors to displaced First Nations families,” says Grand Chief Kyra Wil

Hotels 96
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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NRA Show 2025: Jon Taffer on Tariffs, Managing Costs & Partnership with Craveworthy Brands

Hospitality Tech

HT caught up with the hospitality expert and Craveworthy Brands CEO Gregg Majewski at the National Restaurant Show 2025 to discuss using automation and AI, and Taffer’s Tavern’s future.

Branding 122
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Top 10 Takeaways from Direct Booking Summit Dallas: What Hotel Teams Need to Know & By Megan Bryant

Hotel News Resource

Article - Top 10 Takeaways from Direct Booking Summit Dallas: What Hotel Teams Need to Know - By Megan Bryant - Discover key insights from the Direct Booking Summit in Dallas to enhance your hotel's marketing, ecommerce, and revenue strategies.

Revenue 61
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1 Hotel Copenhagen – a Scandi-inspired urban retreat

Hotel Designs

Hotel Designs 1 Hotel Copenhagen – a Scandi-inspired urban retreat 1 Hotel Copenhagen – a Scandi-inspired urban retreat 1 Hotel Copenhagen – a nature sanctuary set in the heart of Denmark’s capital, where sustainable luxury meets Scandinavian soul – is slated to open in August… 1 Hotel Copenhagen is a reimagining of the Skt. Petri, an iconic hotel in the historic Latin Quarter, which is being transformed into a 282-room retreat that combines the brand’s trademark biophilic design with Sc

Hotels 66
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Prep your hotel’s emergency plan for peak season

Hotel Business

As hotels prepare for the busy months ahead, most property managers focus on staffing, guest experience, and amenities. But there’s another area that deserves equal attention: emergency preparedness. The influx of guests and added operational stress can quickly expose safety gaps, making it critical to assess and reinforce emergency protocols before peak season arrives.

Hiring 69
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Find perfect balance with BoConcept’s design principles for wellness

Hotel Designs

Hotel Designs Find perfect balance with BoConcept’s design principles for wellness Find perfect balance with BoConcept’s design principles for wellness As wellness continues to drive modern hospitality design, BoConcept outlines its blueprint for harmony, beauty, and balance… BoConcept Trade & Contract understands the power of design in shaping experience.

Dining 89
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The Future of Hospitality Isn’t Just Smart, It’s Connected and Human

Hospitality Tech

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form The Future of Hospitality Isn’t Just Smart, It’s Connected and Human But, to bring hospitality into the future, we need not only smart software but resilient, intelligent network architectures.

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HB on the Scene: Michael Bluhm, Mit Shah offer investment insights at NYU Forum

Hotel Business

At the 2025 NYU International Hospitality Investment Forum , held at the New York Marriott Marquis, Michael Bluhm , managing director, global head of real estate, gaming and lodging, Jefferies LLC , and Mit Shah , CEO, Noble Investment Group , discussed the pressing challenges and emerging opportunities in the current landscape. Their conversation centered around one key theme: how smart capital is positioning itself to capture long-term value in a fundamentally evolving lodging sector.

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Sunstone Hotel Investors Completes Sale of Hilton New Orleans St. Charles

Lodging

ALISO VIEJO, California—Sunstone Hotel Investors, Inc. announced that it has completed the sale of the 252-room Hilton New Orleans St. Charles for a gross sale price of $47 million, or approximately $187,000 per key. The sale price represents a 10.1x multiple on 2024 Hotel Adjusted EBITDAre and an 8.7 percent cap rate on 2024 Hotel Net Operating Income.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Nomadix launches energy management solution

Hotel Business

​​Nomadix Inc. has launched its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI. In fact, for the hospitality and lodging industry, Energy Star’s findings for heating and cooling show that “EMS can enhance guest comfort while reducing energy costs by 35% to 45%.

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Destino Five Ibiza debuts its Five-Star transformation

Hotel Designs

Hotel Designs Destino Five Ibiza debuts its Five-Star transformation Destino Five Ibiza debuts its Five-Star transformation Destino Five Ibiza, a jewel of The Pacha Group’s legendary hospitality empire, has proudly announced its elevation to prestigious Five-Star status following a transformative winter renovation… Destino Five Ibiza is a shimmering hotspot where the island’s untamed, free-spirited soul collides with irreverent hedonism in a heady blend of effortless Bohemian vibes and hig

Events 59
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Waterford to manage five boutique hotels in New Orleans

Hotel Business

Waterford Hotel Group has been selected to manage five boutique hotels in New Orleans, beginning July 1. The properties—Audubon Cottages, Le Richelieu, Dauphine Orleans Hotel, Hotel Royal and Chateau Hotel—are part of the J Collection, a New Orleans-based portfolio of Southern hotels and resorts. This strategic expansion marks Waterford’s entry into the New Orleans market. “We are honored to partner with The J Collection to bring our operational and guest experience expertise to thes

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Unlock the Summer Surge: Hotel Campaigns That Convert

Hotel News Resource

Article - Unlock the Summer Surge: Hotel Campaigns That Convert - Capture early summer demand with personalized website campaigns tailored to drive more direct bookings

Hotels 59
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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

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Lodgco Hospitality promotes Susie Nowakowski to VP, operations

Hotel Business

Lodgco Hospitality has promoted Susie Nowakowski to VP, operations. She has been with the company for six years, most recently serving as corporate director of operations. In her new role, Nowakowski will oversee day-to-day operations for Lodgco’s properties, working closely with hotel leaders to drive performance, enhance the guest experience and ensure operational alignment with the company’s strategic goals.

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Fill rooms, boost revenue, save time: Free course for hoteliers

Boutique Hotel News

Reading Time: 2 minutes [SPONSORED CONTENT] Lighthouse has created a free online course specially designed for passionate independent hoteliers. Learn how to fill your rooms, make more money, and still have time to create the special touches that bring guests back. The course How to prepare your independent hotel for peak season 2025 provides practical tools to boost bottom line, simplify daily routines, and create those unforgettable guest experiences that big chains can’t match.

Revenue 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!