Fri.Jun 20, 2025

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Profitability Amid Uncertainty: Why Hotels Rely on Revenue Management Technology

Lodging

Success in hospitality is often determined by how well a property can plan for what’s to come, but how can hotels hope to navigate the uncertainty of today’s markets? The first step: Prepare for a downturn but live in the moment. The hospitality industry must stay aware of profit-increasing incentives and cost-cutting measures without negatively impacting service delivery and guest satisfaction.

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Kill the Front Desk: CitizenM CEO Says Marriott Backs Its Tech and AI Vision

Skift Blog

Skift Take: The boutique hotel that figured out how to make tiny rooms feel luxurious is about to find out if corporate ownership kills cool. CitizenM's CEO Lennert De Jong believes Marriott's approach to tech and service are very promising.

Services 243
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Margaritaville Kansas City Hotel Officially Opens

Lodging

KANSAS CITY, Kansas—Margaritaville Hotel Kansas City is officially open, as the new resort-style hotel is welcoming overnight guests starting immediately. Located in Kansas City, Kansas, the hotel includes 228 guestrooms, including 11 suites, plus dining destinations, indoor and outdoor pools, and over 14,000 square feet of event space fit for weddings, meetings, and special occasions.

Dining 162
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Luxury Hotel CEOs: Wealth Boom in India and China Is Driving Travel Demand

Skift Blog

Skift Take: Hotel executives agreed that the global luxury market is increasingly defined by travelers once overlooked by Western strategies.

Travel 243
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Elevate Your Team’s Skills with Sales Practice

Anthony Cole Training

Every sales leader understands intellectually that practice is an essential contributing factor to the success of their salespeople in the field. Any skill, every skill, whether it is playing an instrument, competing in tennis or basketball or soccer, requires hours and hours of practice. So does becoming a champion in selling. It requires hours and hours of sales practice to refine a successful prospecting approach with a unique and compelling value proposition.

Sales 213
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Hotels vs. Online Travel Companies: Who Owns the Customer in the AI Era?

Skift Blog

Skift Take: There's been a battle between online travel companies and hotels for decades. There will be no truce in the age of AI.

Travel 205

More Trending

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Navan Moves Toward IPO With Confidential SEC Filing

Skift Blog

Navan has filed a draft registration statement with the SEC, indicating its plans to submit an initial public offering.

Business 220
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Omni Las Colinas Completes $33 Million Property-Wide Renovation

Lodging

DALLAS, Texas—Omni Las Colinas Hotel announced the completion of a $20 million renovation across all 421 guestrooms, including 111 luxury suites, and the Las Colinas Ballroom, the property’s largest event space. The final phase of the property-wide renovation follows the $13 million revitalization of the property’s common spaces. The previous renovation introduced The Lakehouse Waterfront Lounge & Pool Deck, including daybeds, fire pits, private cabanas, and a 10,700-square-foot outdoor even

Events 147
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Technology’s role in meeting guest expectations

Hotel Business

This sponsored content is provided by Phunware. By Paul Ruffino , seasoned hospitality leader and strategic advisor, Phunware Paul, you’ve spent decades working with luxury hospitality brands. What’s the biggest shift you’ve seen in guest expectations over the years? The short answer? Guests today want control. Whether they’re traveling for business or leisure, they crave convenience, personalization and real-time engagement.

Upsell 89
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PwC: 85 Percent of YoY M&A Deals Have Declined in Hospitality and Leisure

Lodging

PwC reported its Hospitality & Leisure: US Deals 2025 Mid-Year Outlook and found that PE-sponsored H&L deals have decreased 85 percent year over year. Hospitality and leisure (H&L) dealmakers began 2025 with cautious optimism, but continued volatility in capital markets and trade policy has forced a reassessment of growth strategies. While the volume of large, transformative deals remains subdued, targeted M&A is providing operators with opportunities to adapt portfolios, sharpen

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Ixigo Lands $11 Million From Schroder Fund, Elevation Capital Trims Stake

Skift Blog

Skift Take: Ixigo's focus on the next billion users in India, along with diversification and bet on profitable acquisitions has driven it to profitability in an already lucrative Indian market.

Marketing 144
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CoStar Reports Steady U.S. Hotel Industry Performance Results in May

Lodging

ARLINGTON, Virginia—U.S. hotel performance remained mostly steady year over year, according to May 2025 data from CoStar. U.S. Hotel PerformanceMay 2025Percentage change from May 2024Occupancy: 65.3 percent (down 0.7 percent)ADR: $162.72 (up 0.8 percent)RevPAR: $106.30 (+0.1%) Among the Top 25 Markets, New York City experienced the highest occupancy level (down 1.0% to 87.9 percent).

Occupancy 173
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Boeing’s Political Cash, Bhutan's Crypto Tourism and U.S. Flight Spending

Skift Blog

Skift Take: For Friday’s podcast we count up Boeing’s lobbying dollars, look at Bhutan’s crypto push, and add up flight bookings in the U.S.

Tourism 130
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HITEC 2025 Welcomes Nearly 6,000 Industry Stakeholders, Highlights Latest in Hospitality Technology

Lodging

AUSTIN, Texas—The Hospitality Industry Technology Exposition and Conference (HITEC) emanated from Indianapolis, Indiana, from June 16-19 as hospitality professionals from around the world explored technological innovation in the hospitality space. Nearly 6,000 attendees convened for the event, which was produced by Hospitality Financial and Technology Professionals (HFTP).

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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10 Types of Tourists You Could Attract to Your Hotel

Hotel Speak

The days of generic, one-size-fits-all travel marketing are over. Today, catering to specific tourism niches is the perfect way to attract the right guests and gain those all-important direct bookings. In today’s evolving travel landscape, understanding the diverse needs and preferences of travellers is crucial for hotels to attract and retain loyal guests. 1.

Travel 57
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How AI Agents for Hotels Work: Features and Benefits

Hotel News Resource

This article explains how AI Agents work, what features make them useful to large hotel groups, and how they help improve guest experience while reducing operational load.

Hotels 59
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Outsourced Revenue Management: Should Your Hotel Make the Move?

Catala Consulting

Outsourced revenue management has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. This approach delivers expert pricing, forecasting, and distribution support while keeping fixed costs low. In this guide, we explain what outsourced revenue management is , when it makes commercial sense, and how to measure its impact on RevPAR, GOP, and forecast confidence.

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Hyatt Centric Chicago O’Hare reopens following renovation

Hotel Business

Hyatt Centric Chicago O’Hare, located less than two miles from Chicago’s O’Hare International Airport in Rosemont, IL, has reopened following a revitalization project. Managed by Maverick Hotels & Restaurants , the property features 206 guestrooms, recreational facilities, complimentary airport shuttle services 24 hours a day, the full-service Cima Restaurant featuring a 50-seat three-season patio, covered parking options, and more.

Casinos 59
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Introducing Nobu Kraków

Hotel Designs

Hotel Designs Introducing Nobu Kraków Introducing Nobu Kraków Nobu Hospitality has announced its latest expansion with the Nobu Hotel, Restaurant, and Residences in Kraków, Poland, the brand’s first residential community in Eastern Europe, and its second venture in Poland… Located just steps from the city’s historic Old Town, the landmark Nobu Hotel, Restaurant, and Residences, Kraków is being developed in partnership with SAO Investments, Poland’s premier luxury real estate designer

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Coury Hospitality to manage Hard Rock Hotel San Diego

Hotel Business

Coury Hospitality has been tapped to take over management of the Hard Rock Hotel San Diego, located in the Gaslamp Quarter, effective July 1. “Our partnership with Hard Rock Hotel San Diego is a natural fit,” said Paul Coury, CEO/founder, Coury Hospitality. “We have a shared philosophy of delivering world-class service and memorable guest experiences, with live music and immersive activations at the core of our approach to lifestyle-driven hospitality.

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Hotel Industry Experts Discuss Strategies for Cost Control and Demand Generation

Hotel News Resource

At the 2025 NYU International Hospitality Investment Forum, industry leaders emphasized the importance of controlling costs and leveraging technology to maintain profitability in the hotel sector.

Hotels 51
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Report: Widening gap between technological potential and operational readiness

Hotel Business

The NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub), in collaboration with RateGain Travel Technologies Limited and HEDNA has released of second edition of its industry benchmark report, The State of Distribution 2025. The report, based on insights from more than 700 hotel brands and 21,000+ properties across 310 cities, presents one of the most comprehensive views into how commercial teams across the hospitality in

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Why combining PMS, POS and payments matters more than you think

MEWS

Your PMS is smart. But what if we told you your POS could be just as sharp? Mews POS is built for hospitality, with hotel-specific features that will help your food and beverage team drive more revenue and impress your guests.

Revenue 52
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Voyage Capital closes on acquisition/construction loan for Denver AC Hotel

Hotel Business

Voyage Capital Group has closed on an acquisition and construction completion loan for the AC Hotel by Marriott at Denver Gateway Park Peachtree Group originated the financing, which includes a strategic capital stack that combines senior debt with Commercial Property Assessed Clean Energy (CPACE) financing to support the development and completion of the hotel.

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Mondrian Gold Coast has opened its doors

Hotel Designs

Hotel Designs Mondrian Gold Coast has opened its doors Mondrian Gold Coast has opened its doors Marking a new era of lifestyle luxury on the southern Gold Coast, the 208-room Mondrian Gold Coast landmark by architects Fraser & Partners introduces the brand to Australia for the very first time… Rising between the pines and pandanus of Burleigh’s beachfront esplanade, Mondrian Gold Coast offers a design-led escape anchored by the region’s relaxed rhythm.

Events 59
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Margaritaville Hotel Kansas City debuts

Hotel Business

Margaritaville Hotel Kansas City, managed by Davidson Hospitality Group , has debuted in Kansas City, KS. The hotel features 228 guestrooms, including 11 suites, plus dining destinations, indoor and outdoor pools and more than 14,000 sq. ft. of event space. Developed by Sunflower Development Group in collaboration with Homefield KC and Margaritaville , this six-story property is in Village West, just across I-435 from the Kansas Speedway.

Dining 59
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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HVS Report & Lisbon Market Pulse 2025 & By Maxime Gauthier and Alexandra Dumoulin

Hotel News Resource

Snapshot of the Lisbon hotel market in 2025 with an exploration of tourism demand, hotel performance, hotel supply, the investment market and the market outlook.

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Case study: Hypnos at the Zannier Omaanda, Namibia

Hotel Designs

Hotel Designs Case study: Hypnos at the Zannier Omaanda, Namibia Case study: Hypnos at the Zannier Omaanda, Namibia An intimate Namibian retreat, Zannier Omaanda blends tradition, luxury, and sustainability – elevated by a Hypnos partnership that ensures every night’s sleep is as restorative as the surroundings… Nestled within a 9,000-hectare private animal reserve just outside Windhoek, Namibia, Zannier Omaanda blends authenticity, luxury, and local tradition in a setting that feels

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HVS Report & A Bright Future for Downtown Kissimmee’s Hotel Market & By Patrick B. Nau

Hotel News Resource

Located just south of Orlando, Kissimmee’s strategic position in Central Florida offers convenient access to surrounding commercial, leisure, and convention attractions. Traditionally a supporting player in the region’s tourism and business sectors, the city is emerging as a commercial and leisure destination in its own right, with planned developments anticipated to elevate its profile in hospitality and beyond.

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How a hotel procurement firm serves the needs of its clients

Hotel Business

This sponsored content is provided by KBK Procurement. By Kendra Raines , owner, KBK Procurement What value does a specialized FF&E and OS&E procurement firm bring to hotel owners that in-house teams or general contractors may not? Think of us as your hospitality project’s right hand. At KBK Procurement, we focus exclusively on FF&E and OS&E—which means we’re dialed into the details that others may overlook.

ROI 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.