Sun.Nov 19, 2023

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Will Airbnb’s Brian Chesky Get an OpenAI Board Seat?

Skift Blog

Skift Take: Will Sam Altman return to OpenAI? Will he bring Airbnb CEO Brian Chesky along with him as an OpenAI director? The competition will be intense for any board openings.

Travel 315
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What Is a Luxury Hotel by Today’s Standards?

Hospitality Net

Historically, the idea of "luxury" in the travel and hospitality space has typically been associated with all the pleasures of staying at five-star hotels such as the Ritz Carlton’s or Four Seasons’ of the world, who are widely popularized and known for offering the most posh travel experiences.

Hotels 224
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First Look at the Agenda for Skift Global Forum East 2023

Skift Blog

Skift Take: Skift Global Forum East 2023, taking place in Dubai from December 12-14, will bring together travel leaders worldwide to discuss and stay ahead of global trends in tourism, hospitality, aviation, and more.

Tourism 243
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The Hospitality Maverick – Michael Tingsager Interview with David & The Prosperous Hotelier

Hotel Financial Coach Blog

The Hospitality Maverick – Michael Tingsager Interview with David & The Prosperous Hotelier Michael Really Unpacks and Dives Deep Into Hospitality Financial Leadership & David’s New Book – The Prosperous Hotelier Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out […] The post The Hospitality Maverick – Michael Tingsager Interview with David & The Prosperous Hotelier first

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Digital Disruption: How Hotels are Embracing Change

Are Morch

Have you ever booked a hotel room without glancing at reviews? The chances are slim. According to a Bloc study, a whopping 93% of individuals peruse reviews before committing to a hotel reservation. The hotel industry, propelled by the surge in digital technology, grapples with a fresh adversary: digital disruption. Yet, rather than succumbing to […] The post Digital Disruption: How Hotels are Embracing Change appeared first on Are Morch, Digital Transformation Coach.

Hotels 147
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Virgin Hotels Celebrates The Holidays With New Campaign, Joy Behind Every Door

Hospitality Net

Virgin Hotels, the hotel brand from Sir Richard Branson delivering innovation and smart disruption, is reveling in the holiday spirit with Joy Behind Every Door, a seasonal campaign rewarding travelers worldwide with the year’s most magical deals.

Hotels 149

More Trending

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On World Children’s Day, Marriott International and UNICEF Expand "Check Out for Children"

Hospitality Net

In recognition of World Children’s Day, Marriott International announced it is working together with UNICEF to relaunch and expand its donation program "Check Out for Children." The program—which invites guests to make a voluntary donation for each night of their stay—is now live in over 500 properties across 40 countries in Marriott’s Caribbean, Latin America (CALA), Europe, Middle East, Africa (EMEA) and Asia Pacific excluding China (APEC) regions.

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AI Coaches in Your Pocket: Custom GPTs to Boost Health, Wealth and Creativity

Hotel Marketer

If you've been following my experiments with AI this past year, you'll know the space is advancing really rapidly. I believe AI is the biggest thing since electricity and will transform how we live, work and evolve (somewhat exponentially). With ChatGPT recently combining general chat, image creation, web browsing and advanced data analysis.

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Innovation Inspiration Happening at the Hotel Lugano Dante’s Bar

Hospitality Net

Implementing operational change is always difficult, and yet from the guest’s perspective it’s often the little touches that make the experience exceptional. In this case, why care about something as small as a new beverage offering? We point to the ‘halo effect’ where, in the guest’s mind, non-room amenities echo back onto overall property satisfaction.

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How to Deal with Common Challenges in the Hotel Industry? [Updated for 2024]

eZee Absolute

Travel and hospitality is a lucrative industry. Over the years, the industry witnessed a tremendous rise in business. However, despite the gains, inevitable challenges in the accommodation sector make running hotel businesses a little more difficult. So, if you are frustrated and truly wondering how to overcome these hospitality challenges, then you’re at the right place.

Hotels 98
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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3 excellent Black Friday campaign examples for hotels

Hospitality Net

They’re coming! The best 2023 Black Friday offers and discounts are landing in your email inbox. Chances are you will find one or more offers that will draw your attention and encourage you to make a purchase.

Hotels 121
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More bookings, less work thanks to STAAH for Chocolate Hotels

STAAH

The luxury Indian hotel group chose STAAH to improve the efficiency and effectiveness of its guest acquisition and booking processes. Chocolate Hotels Pvt Ltd is an Indian hospitality group with seven properties across the country. For individuals, groups and corporates, each of these hotels and resorts is benchmarked in quality, service and amenities.

Hotels 83
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How carrying the founder’s name disciplines Swiss family firms

Hospitality Net

Credit Suisse’s recent troubles can partly be put down to a series of scandals that have eroded confidence in this banking giant. Indeed, a company’s reputation can be totally ruined by the uncovering of accounting irregularities. If all companies wish to preserve their image, are they all in the same boat?

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Queensland Tourism Statistics 2023: Unveiling the Sunshine State's Enduring Appeal

eTourism

When it comes to places to visit and things to do, Queensland has plenty to offer. Whether it's pristine beaches, untouched rainforests, or remote outbacks, the Sunshine State has it all.

Tourism 69
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Maximising guest relationships: How to reach guests in the post-stay phase

eHotelier

While many hotels focus on the pre-stay and in-stay phases of the guest journey, the post-stay phase is often overlooked. Still, it presents powerful opportunities for building relationships and encouraging your guests to return.

Hotels 59
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Want to Improve Hotel Occupancy Rate? Try these Strategies.

Hotelogix

As a hotelier, boosting the occupancy rate is critical to running a successful business. In a highly competitive industry, you must attract and retain guests to increase your property's occupancy rate and revenue. This article will explore various ways to improve hotel occupancy rates and the role of technology in it.  What is hotel occupancy?

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SoundHound AI Debuts Employee Assist Voice AI Product for Restaurants

Hospitality Tech

Employee Assist is a voice AI technology that enables restaurant employees from both the front and back-of-house to ask a custom-trained voice assistant critical questions – and get immediate responses – completely hands-free.

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Mandarin Oriental, Costa Navarino select IRIS’ Digital Ordering app to elevate the guest experience

eHotelier

IRIS has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Docyt Partners with Scarlet Connect to Help Hotels Manage Reputation Effectively

Hospitality Tech

With the addition of Scarlet Connect, Docyt now has the capability to retrieve and monitor guest sentiment data automatically. This capability empowers Docyt's customers to make informed data-driven decisions with access to real-time insights conveniently displayed on a centralized dashboard.

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SuitePad introduces performance-based pricing model: In-room tablets with no initial costs

eHotelier

SuitePad, announces the launch of its Performance Model today, redefining hotel technology financing. This innovative pricing concept enables hotels with 40 or more rooms to start their digital transformation without the usual challenges of an initial investment. Instead, the model is based on a fee that depends on the hotel's success and is directly tied to its operating profit.

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Omni Hotels and Resorts Updates Select Guest Loyalty Program

Hospitality Tech

Loyalty members will continue to earn rewards for each night of their stay. In addition, they will now also earn rewards each time they dine at any on-property restaurant, play a round of golf, visit the spa, etc.

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Cambria Hotels grows Texas portfolio with Waco opening

eHotelier

Choice Hotels International, Inc. continues the rapid expansion of its contemporary upscale brand Cambria Hotels throughout the Southwest and in locations with strong business and leisure demand with the opening of the Cambria Hotel Waco University Riverfront.

Hotels 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Cendyn, SiteMinder Form Strategic Partnership

Hospitality Tech

Cendyn customers can now gain full access to SiteMinder’s revenue platform to complement the capabilities they receive through Cendyn’s central reservations system (CRS).

Revenue 52
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The Charles Hotel introduces a new chapter in the heart of Harvard Square

eHotelier

The Charles Hotel in the heart of historic Cambridge has unveiled a series of exciting new updates, promising guests a bespoke experience that fuses history, modernity and the natural beauty of New England. Embarking on the latest chapter of its iconic 30-year legacy, the storied hotel has recently introduced an elevated collection of suites by renowned interior design firm Bill Rooney Studio, new al fresco drinking and dining spot One Reason Garden Bar and the highly anticipated reopening of ce

Dining 52
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ConverseNow, ItsaCheckmate Partner to Streamline AI-Powered Ordering for Restaurants

Hospitality Tech

Prior to this partnership, new ConverseNow customers had to create a menu integration for every POS they used, adding significant time to the onboarding process

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Preferred Hotels & Resorts continues leading global travel trend by launching new partnership with UnionPay International

eHotelier

Preferred Hotels & Resorts, announces its new global partnership with UnionPay International (UPI), and launches a new dedicated offer for UnionPay global cardholders. Facilitated by I Prefer Hotel Rewards Program, this offer allows up to the world's largest cardholder base from UnionPay to unlock one-of-a-kind stay experiences with more than 135 participating hotels from about 35 renowned travel destinations. 2,500 I Prefer bonus points and a complimentary member tier upgrade to Explorer ar

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Tillman Digital Cities Debuts Self-Funded Connectivity Suite to Help Commercial Real Estate Properties Catch Up

Hospitality Tech

For casinos, resorts and other commercial real estate properties, providing upgraded amenities has become more important.

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William Harley-Fleming appointed Senior Vice President of Operations for Middle East & Africa at Millennium Hotels and Resorts (MHR)

eHotelier

William Harley-Fleming appointed Senior Vice President of Operations for Middle East & Africa at Millennium Hotels and Resorts (MHR) - People - Insights

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The Influence of Crowdsourcing on Hotel Marketing and Design

Belza

The Influence of Crowdsourcing on Hotel Marketing and Design | Hotel Marketing

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First Hospitality strengthens Indianapolis presence with Hotel Indy9

eHotelier

First Hospitality, assumed management of Hotel Indy in Indianapolis, Indiana. The property marks First Hospitality’s first hotel with owner group KennMar.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.