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Skift Take: Based on what we saw during Alaskas investor day in December, expect more routes to Europe and Asia, including London, Paris, Bangkok, and Ho Chi Minh City.
WASHINGTONCoStar and Tourism Economics downgraded growth projections in a revised 2025-26 U.S. hotel forecast released at the NYU International Hospitality Investment Forum. Given Q1 underperformance and elevated macroeconomic concerns, forecasted growth rates were lowered across the top-line metrics: supply (down 0.1 percentage points), demand (down 0.6 percentage points), ADR (down 0.3 percentage points), and RevPAR (down 0.8 percentage points).
Skift Take: Barry Sternlicht sees trouble brewing for big hotel chains. The Starwood founder warns that nimble upstarts will steal their market share one social media post at a time.
NORWALK, ConnecticutHEI Hotels & Resorts has added the Marriott City Center Hotelin Pittsburgh, Pennsylvania,to its portfolio ofupper-upscale branded hotels and resorts throughout the United States, a portfoliothat now includes more than 100 properties. The Marriott Pittsburgh is centrally located in downtown Pittsburgh next to PPG Paints Arena (home of the Pittsburgh Penguins) and just minutes from the Steelers and Pirates professional sports stadiums and the citys convention center.The hot
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: The Leela did everything right - the product was impeccable and the marketing was on-point. But it might have been betrayed by the intimidating "largest-in-Indian-hospitality" IPO size.
WASHINGTONCapStar Advisors (CapStar) announced the completion of two transactions. The firm recently acted as a representative of Springboard Hospitality in its merger with Hotel Equities and completed a strategic growth plan for Brightwild, a branded vacation rental company based in Key West, Florida. “Over the past five to ten years, there has been more focus on M&A as it has become increasingly important for hospitality platforms to achieve scale, said David McCaslin, CapStar Adviso
Skift Take: Sure, Marriott had the scale, but it lacked a midscale brand in India until now. With Fern and the launch of Series, its finally filling the gap and going all-in on Indias fastest-growing hotel segment.
Skift Take: Sure, Marriott had the scale, but it lacked a midscale brand in India until now. With Fern and the launch of Series, its finally filling the gap and going all-in on Indias fastest-growing hotel segment.
The Australian leader in hospitality electricals introduces the big sister to the Nero Aria range with the addition of the 1.7L kettle. Equipped with European Strix components, Nero is bringing another premium product to the market for the larger offices and accommodation sector. With a larger capacity of 1.7L, the Aria Kettle is built with a double wall to prevent injury and a practical concealed element inside.
Skift Take: Religious tourism is Saudi Arabia's largest international travel segment. Expect more investment from developers, investors, and the government.
CHICAGO, IllinoisHotel Communication Network(HCN) announced the acquisition of Crave Interactive, a UK-based provider specializing in digital guest experiences for luxury hotels. This strategic move expands HCN’s reach across the four- and five-star hotel markets. The deal closed for an undisclosed amount. Crave Interactive, established in 2009, has built a reputation for delivering in-room tablets and AI-driven guest services, catering to clientele that includes MGM Resorts, Fairmont, and
CoStar and Tourism Economics have revised their growth projections for the U.S. hotel industry downward through 2026, citing underperformance in Q1 and ongoing macroeconomic concerns.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
NORTH BETHESDA, MarylandChoice Hotels continues to expand its international footprint, with31 hotels and more than 3,300 rooms onboarded year-to-date outside of the U.S., and over 11,000 rooms added to the pipeline over the same period, resulting in a net pipeline increase of 95 percent since the beginning of the year. The companys gains in the upscale and upper-upscale segment have driven this growth, which encompasses hotel brand debuts in new markets across Canada, the Caribbean, […] Th
In a maturing short-term rental market, everyones got a website. Everyones on Airbnb. Everyones running pricing tools, responding to reviews, and emailing guests. The playing field is crowded and competitive, and there are only so many ways to stand out before everything starts to blur together. But what if your technology stack didnt just help you compete?
As Barron Fuller, regional president for Caesars Entertainment,commented regarding last Decembersdebut of Caesars Virginia inDanville, Virginia, “We have worked diligently on creating a world-class resort that will offer all the luxurious and modern amenities expected from Caesars that will also serve as an economic driver for Danville and the surrounding region through employment and tourism.” CaesarsVirginiais indeed a boon to the areas economy and labor market, drawing major conve
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/3/2025 Highgate Names SONIFI a Preferred Partner to Expand Guest Technology Capabilities Across Its Portfolio Real estate investment and hospitality management company Highgate has expanded its long-standing collaboration with SONIF
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Four Seasons , in partnership with Strategic Property Partners , has revealed plans for a new luxury hotel and private residences in Charleston, SC. Featuring 139 guestrooms and 36 branded residences, the upcoming, eight-story Four Seasons Hotel and Residences Charleston will be located in the city’s historic district, close to attractions and cultural sites including King Street, the Historical Charleston City Market and the Gibbes Museum of Art. “Like Four Seasons, hospitality is i
Hotel Designs Rosewood announces two new global appointments Rosewood announces two new global appointments Rosewood Hotel Group has announced the appointment of two new corporate executives who will reinforce its strategic vision, and further elevate its operational strengths… Stepping into the role of Chief Operating Officer, Rosewood Hotel Group , Anthony Ingham will begin his term on September 1, 2025, reporting directly to Sonia Cheng, the Group’s Chief Executive Officer.
Choice Hotels International Inc. continues to expand its international footprint, with nearly 30 hotels onboarded year-to-date outside of the U.S., and more than 11,000 rooms added to the pipeline over the same period, resulting in a net pipeline increase of nearly 95% since the beginning of the year. This growth is fueled in large part by the companys gains in the upscale and upper-upscale segments, which encompass hotel brand debuts in new markets across Canada, the Caribbean, Latin America, E
Hotel Designs Miniview: Htel Madame Drouot a Parisian dream Miniview: Htel Madame Drouot a Parisian dream At the heart of the sublime 9th district in Paris and just a stones throw from the historic covered passages, the Madame Drouot hotel pays tribute to the iconic Drouot auction house whilst adding a touch and even a title of femininity… With luxury and comfort seamlessly working in harmony, Htel Madame Drouot has established itself as the new and vibrant place to be open to both int
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Communication Network (HCN), a provider of AI-powered in-room guest engagement solutions, has acquired Crave Interactive , a U.K.-based company specializing in digital guest experiences for luxury hotels. Crave Interactive, established in 2009, offers in-room tablets and AI-driven guest services, catering to clients including MGM Resorts, Fairmont and Hyatt.
The hotel industry is experiencing a shift towards stability in the labor market, with improvements in the speed of hiring and the quality of applicants.
TORONTO In a hospitality industry propelled by innovation, resilience, and purpose, the 2025 KML Top-30-Under-30 Leadership Summit, held on May 27 at the Sheraton Centre Toronto, offered an opportunity to shine the spotlight on the trailblazers shaping its future. This event stands out as a beacon of inspiration, celebrating the remarkable achievements of young leaders who are re-shaping the industry and driving societal progress, said Rosanna Caira, editor/publisher of Kostuch Media Ltd.
As the U.S. economy navigates through tariffs and policy changes, the hospitality sector braces for potential impacts in the latter half of 2025. Economic indicators suggest a cautious approach from businesses, with significant implications for the travel and hotel industries.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Hotel Designs VIP arrivals: hottest hotel openings in June 2025 VIP arrivals: hottest hotel openings in June 2025 From the beaches of Ibiza to the plains of the Masai Mara, this months line up of hotel openings covering inspiring designs and destinations couldn’t be hotter… They say it is the little things in life…in my case, writing up the list of the June 2025 hotel openings, it is the joy of a cohesive aesthetic that runs through the page like a well-curated moodboard!
Dreamscape Hospitality has appointed Angela Englett as VP, revenue management. A hospitality veteran with more than two decades of experience, she brings a strong track record of driving profitability, optimizing channel mix and increasing market share across diverse hotel portfolios, according to the company. Englett began her hospitality career at the front desk and steadily rose through the ranks, gaining hands-on experience in front-office operations, reservations and revenue strategy.
Tanzania's tourism sector experienced substantial growth from 2021 to 2024, with international visitor numbers increasing by 132% and tourism revenues increasing by 200%.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
You could be losing precious direct bookings because of some common website and booking engine mistakes. Lets find and fix them. Running a hotel is no small task. Between managing staff, pleasing guests and juggling bookings from all directions, your plate is more than full. But heres something many hoteliers miss: your website and booking engine might be quietly costing you bookings.
Article - Radisson Collection Opens New Hotel in Lyon, France - Radisson Hotel Group has launched a new Radisson Collection hotel, Cour des Loges Lyon, in Lyons Vieux Lyon district.
More direct bookings. Less revenue lost to OTAs. Online travel agencies took in $266 billion in global bookings last year a good portion of that comes from the fees they charge hotels. In some cases, the fees are as much as 25%. We prioritized finding ways to help hoteliers take back control of their revenue.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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