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What initially inspired you to get into the hospitality business? This is simply the best industry in the world. Where else can you start in an entry-level role and rise up to run a hotel, own a hotel, or become the CEO of a global company? My own story reflects that: having started in this industry running marketing and communications to eventually leading the AHLA Foundation and now helming AHLA.
What initially inspired you to get into the hospitality industry? My journey into the hospitality industry began with a gentle nudge from a college friend who saw something in me that I hadnt yet recognized. Despite my lack of experience in lodging, she believed in my potential and encouraged me to apply for a sales position at a small hotel in Cleveland, Ohio.
Skift Take: Deer Valley is offering a masterclass on how to justify a premium price point, and making sure that expansion narratives map to emotional needs and guest benefits. It is a great example of luxury brand strategy, executed well.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
LONDON, United KingdomIHG Hotels & Resorts introduced its midscale conversion brand, Garner hotels, to the United Kingdom. Garner Hotel Preston Samlesbury marks a milestone for IHGs midscale conversion brand, which has seen growth since its global launch in 2023. The hotel, operated by KRO Hospitality and located in Northern England, joins a portfolio of Garner hotels in Europe.
Skift Take: Emirates sees big potential in Siem Reap, with a new route from Dubai starting in June. The same cannot be said for Chinese airlines, who have all but abandoned the Cambodian city.
Over the past few years, hoteliers have faced an increasingly complex regulatory environment. In November, the industry won a significant victory when a federal court struck down a Department of Labor (DOL) rule that threatened to dramatically increase overtime costs for small businesses. The ruling, which followed a lawsuit filed by the American Hotel & Lodging Association (AHLA) and other business groups, is a major relief for small businesses across the country, particularly as operating
Over the past few years, hoteliers have faced an increasingly complex regulatory environment. In November, the industry won a significant victory when a federal court struck down a Department of Labor (DOL) rule that threatened to dramatically increase overtime costs for small businesses. The ruling, which followed a lawsuit filed by the American Hotel & Lodging Association (AHLA) and other business groups, is a major relief for small businesses across the country, particularly as operating
SEATTLE, WashingtonJLLCapital Markets announced it has secured a $15.9 million financing for Woodland Flats, a 120-unit hotel-to-multifamily conversion project in Gresham, Oregon. JLL worked on behalf of the borrower, PH Development LLC, in arranging the two-year, bridge loan through AGP Capital. Woodland Flats is 25 minutes east of downtown Portland.
Skift Take: Social media platforms are the most influential source of travel inspiration, surpassing official travel websites, review platforms, and traditional media.
SAN DIEGO, CaliforniaCloudbeds and Duetto announced a strategic partnership to give hoteliers tools for optimizing revenue and operational efficiency. This collaboration integrates Duettos revenue strategy platform with Cloudbeds hospitality management software. Together, the two industry leaders will deliver a solution that is efficient, scalable, and accurate to help hoteliers of all property types maximize profitability.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: Mumbai hotels' performance in January shows that the hotel industry continues to gain from events. One trend to watch: The big drop in new hotel signings across India.
Manual work and data errors are a thing of the past as STAAH helps Grand Sunshine Resort streamline distribution and bookings. Strategically located, Grand Sunshine Resort & Convention serves as an ideal starting point to explore the natural beauty of South Bandung, Indonesia. The luxury four-star hotel combines modern and sophisticated amenities with a traditional touch of the Java culture Grand Sunshine is located just minutes from the Soroja toll gate and close to various popular tourist
By offering a dynamic, supportive environment for people to persevere through the brief discomfort, hotels can therefore expose guests to new longevity-based experiences, helping expand the boundaries of their individual comfort zones and potentially inducing a transformative lifestyle change for the better.
Noble Investment Group has completed extensive renovations at the Homewood Suites by Hilton Denver Downtown-Convention Center and Hampton Inn & Suites Denver Downtown-Convention Center dual-branded property. The multimillion-dollar upgrades are designed to provide enhanced accommodations and services for the mix of business and leisure travelers who frequent the area.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
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