Sat.Feb 25, 2023

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The Importance of a Hotel Website

Are Morch

A website is functional for businesses of all kinds but is especially important for hotels. Not only does it provide customers with all the information they need to know about accommodation, but it allows them to book online easily. In an era where everything is digital, a well-designed website serves as a successful business image, […] The post The Importance of a Hotel Website appeared first on Are Morch, Digital Transformation Coach.

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How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share

Hotel Operations

One of the things that stood out to me when I first interviewed Stan Kennedy , Chief Operating Officer at Remington Hotels, was a brand performance team they assembled in the early days of the pandemic recovery to help turn around hotels that were struggling or in transition. I recently spoke with Stan again to understand more about how the team was formed, how they structured it, what the results have been, and where they’re going from here.

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A Luxury Vacation in the Bahamas: Tips For a Better Experience

Private Upgrades

Looking for a tropical escape? Why not head to the Bahamas – a place of Tiffany-blue waters and spectacular golden beaches. Here you’ll find luxurious hotels, extraordinary experiences, and sights that will take your breath away. Unlike other tropical destinations, the Bahamas has something in store for everyone. So whether you’re a traveler who enjoys lying by the pool or loves to be out and about, you’ll surely be impressed by the island’s offerings.

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Building a people-centric operating culture to deliver service excellence at Dorchester Collection 

Hotel Operations

The culture of an organization is what actually drives performance, and that’s especially true in hospitality. Eugenio Pirri, Chief Operations and Culture Executive, Dorchester Collection Previously, we’ve looked at how Eugenio Pirri and the leadership team at Dorchester Collection created a new role that combined operations and culture to ensure each hotel delivers on its brand promise of being “treasured by guests, cherished by employees, and celebrated worldwide.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling